Dr. Yogita Chauhan

Business Development Executive

Faridabad, Haryana, India11 yrs experience

Highly Stable

Key Highlights

Expert in FinTech growth strategies and merchant acquisition.
Proven track record in cross-functional collaboration.
Strong analytical skills driving data-backed initiatives.

Stackforce AI infers this person is a FinTech Growth and Strategy Professional with strong operational and analytical capabilities.

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Skills

Core Skills

FintechProject ManagementClient Onboarding

Other Skills

Data EthicsBlockchainE-paymentsCross-functional Team LeadershipBusiness AnalysisAnalytical SkillsMicrosoft ExcelTeam ManagementTeamworkPublicationsInternet of Things (IoT)LaTeXProject PlanningProject CoordinationInvoice Processing

Experience

11 yrs

Total Experience

3 yrs 6 mos

Average Tenure

6 mos

Current Experience

Payu

Assistant Manager

Nov 2025 – Present · 6 mos · Gurugram, Haryana, India

Growth-driven FinTech professional currently serving as Assistant Manager – Growth Strategy, focused on scaling merchant acquisition, engagement, and revenue. Experienced in launching data-backed growth initiatives, optimizing conversion funnels, and improving customer retention. Strong background in payments, enterprise merchant management, and cross-functional collaboration across Product, Tech, Marketing, Finance, and Operations. Known for combining analytical thinking with execution excellence to deliver measurable business impact and sustainable growth.

Data EthicsBlockchainE-paymentsFinTechProject ManagementCross-functional Team Leadership+2

Paytm payments services limited

Team Lead

Oct 2021 – Nov 2025 · 4 yrs 1 mo · Noida, Uttar Pradesh, India

Results-driven professional with hands-on experience in merchant onboarding, enterprise account management, and campaign execution within the payments ecosystem. Successfully designed and executed high-impact marketing campaigns that increased merchant engagement and drove transaction volume growth.
Led the end-to-end onboarding of major enterprise brands including Samsung, Realme, Adani Gas, and Honda Cars, ensuring seamless integration and rapid deployment. Closely collaborated with enterprise merchants to address onboarding requirements, resolve maintenance queries, and deliver consistent operational support.
Served as the primary point of contact for merchant support, managing integration, reconciliation, refunds, chargebacks, and payouts with efficiency and accuracy. Oversaw invoice processing with a strong focus on compliance, policy adherence, and financial accuracy.
Led and partnered with cross-functional teams across Product, Technology, Legal, Finance, Operations, and Marketing to drive business expansion, enhance operational efficiency, and improve customer retention.
Recognized for strong stakeholder management, problem-solving abilities, and the capability to align cross-functional efforts toward scalable growth and superior merchant experience.

Client OnboardingMicrosoft Excel

Paytm e-commerce pvt. ltd

Associate Operations Specialist

Oct 2019 – Sep 2021 · 1 yr 11 mos · Noida Area, India · On-site

➢ Campaigns & offers construct & (Tracking & live).
➢ Responsible for Excel reports, a compilation of data, Client interaction.

Team Management

Yoma business solutions

Senior Executive

Mar 2015 – Sep 2019 · 4 yrs 6 mos · Noida · On-site

Resolved complex escalations enhancing customer satisfaction and brand reputation.
Collaborated with support and engineering teams for root cause analysis and long-term
fixes.
Managed Salesforce reports to identify trends and streamline support workflows.
Trained and mentored junior staff to improve team efficiency.

Teamwork