Ajmal S

Business Development Executive

Bangalore Urban, Karnataka, India5 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in customer success and fintech solutions.
  • Proven track record in managing key merchant relationships.
  • Strong analytical skills driving revenue growth.
Stackforce AI infers this person is a Fintech professional with expertise in customer success and account management.

Contact

Skills

Core Skills

Account ManagementCustomer SuccessSalesCustomer EngagementProduct Management

Other Skills

Adobe LightroomAdobe PhotoshopAnalytical SkillsBusiness-to-Business (B2B)CRM SoftwareClient OnboardingClient RelationsCommunicationCustomer AcquisitionCustomer JourneysCustomer Relationship Management (CRM)Customer SatisfactionFinTechGoogle AdsIdentifying New Opportunities

About

At Open Financial Technologies, our team is dedicated to fostering key merchant relationships and expanding service offerings like Current Account, Payroll, and Expense Management, significantly boosting revenue. With a robust educational foundation, holding an MBA with a focus on Finance and Marketing from the Toc-H Institute, I effectively blend strategic insight with hands-on expertise in customer success and CRM software. My approach centers on understanding client needs, delivering customized fintech solutions, and ensuring exceptional service for sustained partnership. We pride ourselves on staying at the forefront of industry developments, which directly informs product enhancement and client experience, evidencing our commitment to continuous innovation and client satisfaction.

Experience

Open financial technologies

5 roles

Senior Manager: Account Management

Promoted

Aug 2025Present · 7 mos

Management ProfessionalPeople ManagementMiddle ManagementAccount ManagementCustomer Success

Business Development Team Lead

Jul 2024Sep 2025 · 1 yr 2 mos

  • Along with Open also handling the innovative marketing and advertising tool, getcaramel.ai.
  • Marketing agencies constantly face challenges like high competition, client retention struggles, resource limitations, and managing multiple campaigns efficiently. Caramel’s white-label AI-powered ad management tool is the perfect solution to scale agencies while maximizing client satisfaction and profitability.
SalesCommunicationCustomer EngagementCustomer SuccessAnalytical Skills

Growth Specialist

Apr 2023Jul 2024 · 1 yr 3 mos

  • Onboarding, nurturing, and expanding relationships with key merchants to generate significant revenue for the Open.Money platform
  • Cross-selling value-added services such as Current Account, Payroll, Expense Management, and Capital to existing merchants
  • Developing and maintaining accurate sales revenue forecasts and managing quota funnels
  • Building effective relationships with internal stakeholders to drive additional value and expertise
  • Staying up-to-date with the latest industry knowledge in order to contribute to product development and enhance customer experience
  • Providing excellent customer service and support to ensure client satisfaction and long-term accounts.
Product ManagementMultitaskingCRM SoftwareProblem SolvingRelationship DevelopmentTeamwork+12

Product Experience and Growth Specialist

Promoted

Jun 2021Mar 2023 · 1 yr 9 mos

Product ManagementMultitaskingCRM SoftwareProblem SolvingRelationship DevelopmentTeamwork+11

Business Development Executive

Jun 2020Jun 2021 · 1 yr

TeamworkFinTechIdentifying New OpportunitiesCommunicationClient Onboarding

Big bazaar - future retail

Internship Trainee

Aug 2019Aug 2019 · 0 mo · Thrissur, Kerala, India

Communication

Berger paints india

Internship Trainee

Jun 2019Jul 2019 · 1 mo · Bengaluru, Karnataka, India

Gst suvinda kendra

GST Account Assistant

Jun 2018Aug 2018 · 2 mos · Kottiyam

Education

Toc-H Institute of Science and Technology, Arakunnam

Master of Business Administration

Jan 2018Jan 2020

FinX Institute Limited ( Formerly BSE Institute Limited)

Certificate Course In GST Account Assistant — GST

Apr 2018Jun 2018

University of Kerala

Bachelor of Business Administration - BBA

Jan 2015Jan 2018

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