Oct 2021 – Aug 2022 · 10 mos · Mumbai, Maharashtra, India

•  Managing digital transformation of Mahindra Finance and its subsidiaries as well
•  Creating fintech solutions & business models for next generation Digital Finance Business
•  Presently heading Strategy, Product and P&L management for Consumer Loans & Personal Loan Business

Apr 2020 – Oct 2021 · 1 yr 6 mos

• Responsible for creating an Innovative EMI based products with a fully digital process to sell No Cost EMI loans for Consumer Durable products
• Managing Pan India Operations department with ongoing business planning activities & simultaneously ensuring Customer satisfaction through various measures & offers
• Responsible for the introduction of differentiated features, optimizing customer journey, implementation of new technology & integrations for an unmatched experience in customer sourcing

Dec 2018 – Apr 2020 · 1 yr 4 mos

• Working with Business Analytics team to study customer behaviour for creating risk & reward systems
• OEM relationship management and Strategic Partnership with digital and Consumer durable brands
• API technical integration with both Brands and Channel Partners for the smooth running of the business
• Handling Data Warehouse Integration for various KPI reports, analytics & data insights
• Partnered with OEMs to roll out various cashback offers like One EMI Off, AC Bonanza during festive season sale for boosting top-line revenues

Jul 2018 – Nov 2018 · 4 mos · Mumbai, Maharashtra, India

• Responsible for product development activities such as idea generation, product documentation, product testing, query resolution, IRDA BAP filing & documentation
• Ensured proper records of all IRDA filed products & approved products for periodic review
• Responsible for the selection and assessment of risks in terms of factors like product design, technical and underwriting regulations, and portfolio management
• Representation of product function in market research initiatives with respect to research on new product initiatives as well as need analysis

Apr 2017 – Jun 2017 · 2 mos · Bengaluru, Karnataka, India

• Comprehensive analysis of the effectiveness of Biometric means of KYC for moving the customer from Non-KYC state to KYC state
• Overview and future possibilities and opportunities for expansion in other T15 cities
• Competitive analysis of the various companies in mutual fund sector
• Modeling and implementation of a new system for all the vendors with an aim of cost reduction

Jan 2017 – Jan 2018 · 1 yr · Bhubaneshwar, Odisha, India

Dec 2013 – Apr 2016 · 2 yrs 4 mos · Greater Kolkata Area

• Revamped project activities from conceptualization to execution by being a part of 24*7 Production support Team for the ERP implementation project for a global leading tobacco client
• Streamlined SDLC framework such as application design, development, integration, troubleshooting and debugging of software applications associated with the SAP- PI module
• Expertise in working on run-time workbench involving debugging flows, message monitoring, component monitoring & end-to-end monitoring
• Brainstorming and conceptualizing customized approaches as per business requirements while coordinating with cross functional & cross country teams to ensure fulfillment of strategic objectives

Dec 2012 – Jan 2013 · 1 mo · Greater Delhi Area

• -Learnt about various devices and procedures used during power generation.

Jun 2012 – Jul 2012 · 1 mo · Greater Delhi Area

• Worked on a project on Cancer diagnosing machine PET-CT.