NITISH BHARDWAJ

Business Development Executive

Delhi, India15 yrs 11 mos experience

Highly StableAI Enabled

Key Highlights

17+ years of experience in driving business growth.
Expert in optimizing retail operations and customer satisfaction.
Recognized for outstanding leadership and program performance.

Stackforce AI infers this person is a Retail Operations Leader with a strong focus on Sales and Customer Experience.

Contact

Skills

Core Skills

Sales ManagementOperations ManagementRetail ManagementCustomer ExperienceData AnalysisCustomer Satisfaction

Other Skills

Service StandardsAnalytical SkillsPerformance MotivationProblem SolvingSupervisory SkillsShipping & ReceivingPurchase OrdersInventory AccuracyForklift OperationPresalesEvent ManagementDemosBriefingBusiness AnalysisPredictive Analytics

About

Results-driven business leader with 17+ years of experience driving growth, streamlining operations, and boosting customer satisfaction. Skilled in leading cross-functional teams, executing high-impact sales strategies, and optimizing inventory and operational systems to deliver measurable profits. Known for identifying growth opportunities, building strong client relationships, and scaling operations in both startups and established organizations. Passionate about continuous improvement, team development, and leveraging data-driven insights to solve complex business challenges. Currently seeking opportunities to apply my leadership and commercial expertise to create measurable business impact and drive long-term success.

Experience

15 yrs 11 mos

Total Experience

2 yrs 3 mos

Average Tenure

2 yrs 3 mos

Current Experience

Love in store

National Program Manager

Feb 2024 – Present · 2 yrs 3 mos · Gurugram, Haryana, India · Hybrid

Spearhead the nationwide sales and merchandising program for Suntory Global Spirits, ensuring excellence in execution across modern trade and general trade outlets.
Drive program strategy, implementation, and performance management to meet brand KPIs and client expectations.
Collaborate with sales, marketing, and client teams to ensure effective brand visibility, product placement, and retail compliance.
Manage a large field force, overseeing recruitment, onboarding, training, and ongoing performance evaluation.
Analyze field data and market insights to drive program optimization, streamline operations, and enhance ROI.
Successfully expanded the program's reach and operational scale while maintaining service quality and cost efficiency.
🏆 Best Stellar Performer – Q4 2024: Recognized for leading the highest-performing program nationwide through outstanding leadership and execution.
🏅 Hats Off Award: Honored for exemplary dedication, perseverance, and exceptional performance throughout my tenure.

Service StandardsAnalytical SkillsPerformance MotivationProblem SolvingData AnalysisSupervisory Skills+43

Reliance digital retail ltd.

Store Manager

Sep 2019 – Sep 2023 · 4 yrs · Delhi, India

Managed high-traffic retail store operations, overseeing inventory, sales, customer service, and team performance to consistently exceed business targets.
Led and mentored a team of 60 employees, driving productivity, KPI achievement, and employee engagement.
Developed and executed business development strategies that increased foot traffic, boosted sales, and enhanced revenue growth.
Coordinated multi-channel retail initiatives, aligning store objectives with company goals for maximum impact.
Leveraged data analytics to forecast demand, optimize inventory, and reduce stock discrepancies by 3%.
Enhanced customer experience, achieving high Net Promoter Scores (NPS) and strong positive feedback.
Directed product demos, promotional campaigns, and in-store events to increase visibility and sales volume.
Oversaw seamless store openings, ensuring cross-functional collaboration and operational excellence.
Designed presales and marketing campaigns that drove strong product adoption and customer engagement.
Maintained compliance with operational standards, shipping protocols, and event management processes.