Nov 2022 – Apr 2026 · 3 yrs 5 mos

• Responsible for driving global, multi-year SAP transformation engagements, with a focus on net-new growth, executive relationships, and long-term account expansion.
• Key responsibilities include:
• Own end-to-end sales cycles for SAP S/4HANA, AMS, Managed Cloud, and Advisory Services, managing deal sizes ranging from $1M–$30M+ TCV across multi-country programs.
• Consistently drive net-new logo acquisition while expanding existing accounts through land-and-expand strategies, contributing to sustained double-digit annual pipeline growth.
• Trusted advisor to C-suite and VP-level stakeholders, aligning SAP roadmaps to business outcomes such as carve-outs, M&A integration, global standardization, and regulatory compliance.
• Lead complex contract negotiations (MSAs, SOWs, SLAs), balancing commercial objectives with legal, delivery, and risk considerations to accelerate deal closure.
• Partner closely with SAP field teams and internal delivery leadership to shape differentiated solutions, resulting in higher win rates on competitive RFPs.
• Orchestrate cross-functional pursuit teams (pre-sales, delivery, legal, finance, partners) to ensure seamless handoff from sales to execution and strong project starts.
• Champion long-term customer success, ensuring sold solutions are scalable and aligned to future phases, driving follow-on revenue through AMS and optimization programs.
• Maintain accurate forecasting and executive-level reporting, enabling leadership visibility into pipeline health, deal risk, and growth opportunities.

Aug 2020 – Nov 2022 · 2 yrs 3 mos

• Provided executive oversight and served as a trusted partner for multimillion-dollar, multiyear and multiproduct customer engagements. Provided strategic guidance and value add services to customers enabling them to grow their business and maximize the benefits of their SAP solutions investments.
• Key achievements include:
• Developed and drove multi-year go-to-market strategy and vision for all products in the SAP Customer Experience (CX) suite to meet projected revenue growth and margin.
• Established successful strategies for customer engagement, retention, and cross-selling in collaboration with stakeholders including Sales Management and Account Executives.
• Collaborated with other NTT DATA Business Solutions countries and sister companies to source talent and reduce costs.
• Mentored and encouraged a team of 50+ consultants, architects, and managers to continuously improve their skills, project standards, tools, templates, and methodology for successful project delivery.
• Speaker at various SAP events, Webinars, and author of many blog articles.

Jan 2015 – Jul 2020 · 5 yrs 6 mos

• Responsible for overall customer strategy, growth and management of sales, service and marketing related SAP products and services. Led a team of 25+ consultants, managers, and directors to develop and build a long-term strategic plan with a focus on solutions that provide value for customers.
• Key achievements include:
• Ensured profitable and competitive solution offerings while increasing capacity through strategic
• utilization of Global Resources.
• Established unique selling proposition (USP) and supportive go-to-market programs.
• Created SAP ecosystem recognition as a team of thought leaders through creative marketing content,
• events, and social media channels.
• Implemented strategic initiatives along with business partners, to drive sales growth and retention.
• Developed intimate knowledge of SAP solution roadmap and conduct regular cadence with SAP
• product management executives.

Aug 2013 – Dec 2014 · 1 yr 4 mos

• Established and led multi-million dollar, highly profitable NTT DATA Business Solutions Proprietary Items practice (iPI). Worked with all Line of Business teams including Sales, Marketing, Business Development, Consulting, Managed Services, HR, Finance, and Legal to define efficient processes for various aspects of the iPI practice including the development and management of Go-To-Market strategy, budgets, annual goals, hiring, training, demonstrations, solution design, delivery, and support.
• Key achievements include:
• Managed and coached a geographically dispersed solutions development team of consultants, architects, and managers to perform in a high-pressure environment.
• Worked with the marketing team to develop a multi-faceted approach to touch as many customers as possible via email, direct contact, social media, webinars, SAPPHIRE, and SAP Insider events.
• Implemented sales and operational controls globally delivering better customer service, effectively reducing iPI issues turnaround time and warranty.
• Created training programs for global and local iPI enablement along with iPI incentive programs that led to improved sales.

Jan 2011 – Jul 2013 · 2 yrs 6 mos

• Led and managed the enhancement of NTT DATA Business Solutions’ wholesale and CPG solution in collaboration with teams in the US, India, and Germany. Developed project plan and testing dashboard to manage project budget, resources, and testing with onsite and offshore resources.
• Key achievements included:
• Led maintenance, business plans definition, requalification, promotion and marketing of NTT DATA
• Industry Solutions.
• Delivered numerous customer presentations to demonstrate ERP and Non- ERP applications such as
• Sales & Distribution, Customer Service, E-Selling, CRM, Mobility and Business Object.
• Coached and mentored consultants to assist them with their project requirements around industry
• processes, trends and value messaging.
• SAP certified solution engineer in sales & distribution and logistical processes.

May 2007 – Dec 2010 · 3 yrs 7 mos

Nov 2017 – Nov 2022 · 5 yrs

• Led a global program that helped optimize, standardize, and harmonize sales processes and solutions. Provided thought leadership to the Center of Influence team of global sales and operations leaders for continuous enhancements, innovation, and automation in the areas of smart pipeline management, accurate forecasting, and customer 360.
• Key achievements include:
• Implemented new tools and technologies to meet NTT DATA Business Solutions’ global vision and goals.
• Organized quarterly releases and enablement of over 650+ users in 23 countries.
• Managed a global team of key users and consultants for providing local support and improved user adoption.