Raunak Choudhary

Business Development Executive

New Delhi, Delhi, India15 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in driving payment gateway growth.
Expert in managing P&L for business verticals.
Strong leadership in building high-performing sales teams.

Stackforce AI infers this person is a Fintech expert with strong leadership in payment solutions and business growth.

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Skills

Core Skills

Payment GatewayP&l ManagementSolution Selling

Other Skills

Payment SolutionsRevenue & Profit GrowthKey Account ManagementTeam LeadershipCross-functional Team LeadershipBuilding Business PartnershipsSales OperationsOPGSPTelecommunicationsManagementRecruitingBusiness StrategySalesNegotiationAccount Management

Experience

15 yrs 2 mos

Total Experience

3 yrs

Average Tenure

4 yrs 10 mos

Current Experience

Paytm

4 roles

Associate Vice President, Payments Business

Promoted

Apr 2024 – Present · 2 yrs

1. Lead business vertical growth for Paytm's Payment Gateway business
Lead GTM strategy and growth for Mid-Market, SME Business, key growth accounts including New age businesses, emerging categories, D2C brands & Start-ups across India
Built, mentored and lead sales team to identify opportunities and closures for a wide suite of payment solution offerings
Drive initiatives for higher market share for UPI, Cards, Prepaid Instruments (Wallet, Prepaid Cards), EMI, UPI Autopay and Paytm brand visibility
Highest contributing vertical in cross-selling various Paytm B2B offerings: Merchant Lending, Co-branded Credit Cards, Paytm Ads, In-App Integrations, Biller Tieups (BBPS), Customer reward and loyalty solutions, Communication solutions, Lending and Co-branded credit cards
2. Complete ownership of business vertical’s P&L
Undertook initiatives to turn BU profitable at EBITDA level by making continuous improvements in key business metrics (both top line & bottom line): GMV, Gross Revenue, Net Revenue, Segment Margins and profitability.
Identified cost inefficiencies and gaps though backend data and business analysis, plugged revenue leakage including upward pricing re-negotiations with merchants
Optimized Team structure and HC planning to meet merchant and geographical coverage for driving highest SLA
3. Portfolio and account management with highest CSAT
Built sales culture and ethos for timely service delivery of merchant requirements, manage communications, escalations, timelines and commitment, handle objections, value selling, SR management to overall nurture responsibility, build trust and relationships.
Ensured merchant retention, account deepening and higher volume share
Implemented internal, external updates in PA/PG compliance requirements across merchant portfolio
Handled risk triggers & take risk mitigation actions, proactive chargeback management, ensure timely collections

Payment GatewayPayment SolutionsRevenue & Profit GrowthKey Account ManagementTeam LeadershipCross-functional Team Leadership+4

General Manager, Online Payments

Promoted

Apr 2023 – Mar 2024 · 11 mos

Deputy General Manager, Online Payments

Promoted

Apr 2022 – Mar 2023 · 11 mos

Assistant General Manager, Online Payments

Apr 2021 – Apr 2022 · 1 yr

Worldline

4 roles

Associate Director, Enterprise Business

Promoted

Apr 2020 – Apr 2021 · 1 yr

Enterprise business growth for Payment Gateway business across verticals such as BFSI (Insurance, NBFCs), E-Commerce and T&H (Airline, OTA, Hospitality)
Expertise in Solution Selling for Payment Gateway Platforms, Global Payments Platform including cross-border remittance, recurring & subscription payments, Biller Integration and Payments (EBPP/BBPS), In-Store/ Retail Assist Solutions using UPI DQR, Omni-Channel and O2O Payments
Team Leading, mentoring and recruitment of rockstar sales team, Responsible for achievement of both individual and overall team targets.

Payment GatewayOPGSPSolution Selling

Senior Manager, Enterprise Business

Promoted

Jan 2019 – Apr 2020 · 1 yr 3 mos

Manager, Enterprise Business

Promoted

Apr 2017 – Dec 2018 · 1 yr 8 mos

Deputy Manager, Enterprise Business

Jul 2015 – Jun 2017 · 1 yr 11 mos

Dun & bradstreet india

Strategic Account Manager, Risk Management Solutions

Jun 2014 – Jun 2015 · 1 yr · Greater Delhi Area

Led strategic business development initiatives for Risk Management Solutions across industries, focusing on supply chain risk management, competitor analysis, and entity ratings.
Acquired new clients through intelligent market mapping and networking, driving sustainable business growth in North India.
Maintained and renewed existing client relationships, achieving high-value revenue targets.

Techprocess payment services

Assistant Manager, Business Development

Nov 2011 – Jun 2014 · 2 yrs 7 mos · Greater Delhi Area

Relationship Management of Key Corporate Clients.
Responsible for New Merchant Acquisition, Generating revenue on Transactions
Identify a strong funnel of the high transaction e-commerce merchants and acquire them in the north region for Online Payment Solutions
Strengthen relationship with existing merchants and increase transaction revenue
Focus target achievement on quarterly basis.
Respond to client requirements proactively.
To appoint reseller and generate the business
Responsible for meeting up the revenue and activation target.

Tikona infinet ltd. - india

Area Manager

Aug 2009 – Sep 2010 · 1 yr 1 mo · Delhi

Promotion and Sales of 4G Wireless Broadband Connections and 4G Network Expansion Program from ground-up in Delhi/NCR on territorial basis.
Manage and direct business to achieve targets from assigned areas through Direct Sales and Channel Partner Associations.
Develop and implement competitive sales strategies for Customer Acquisition.
Manage and co-ordinate Network Rollout Programme (BEP) for market expansion in Delhi/NCR region for a period of 6months.
Co-ordinate all human resource issues including recruitment of Sales Teams.
Manage and direct Service delivery and Service assurance (SDSA) in allocated areas for a period of 6 months.
Built top-performing sales team and technical support team from the ground up.
Coached, trained and mentored Sales Associates to deliver outstanding personal performance.
Conducted extensive negotiations with channel partners, establishing synergistic and profitable relationships.
Identify new opportunities for expansion; implement appropriate sales and marketing strategies.