May 2024 – Jul 2024 · 2 mos · Zwaagdijk-Oost, North Holland, Netherlands · Hybrid

• Led Talent Management team focused on providing Leadership Development, DEI, Wellbeing, Employee Listening solutions to the organisation.

Sep 2021 – Apr 2024 · 2 yrs 7 mos · Amsterdam, North Holland, Netherlands

• Set up and led the first ever EMEA Talent Management team, establishing the team's purpose, focus areas, development and dynamics to enhance regional impact.
• Launched Netflix-critical talent initiatives, including onboarding, employee listening, executive coaching, culture integration, senior leadership and manager development, in collaboration with global partners.
• Partnered with regional HR to align global strategies with local needs, ensuring effective delivery of talent solutions.

Jul 2021 – Sep 2021 · 2 mos · Amsterdam, North Holland, Netherlands

• Led the development and implementation of the EMEA L&OD strategy, aligning with regional and local business needs.
• Onboarded to Netflix's culture and talent, gaining insights into the organization's developmental requirements.
• Formed and led a new L&OD EMEA team, enhancing collaboration and effectiveness in talent development initiatives.

Jun 2019 – Jun 2021 · 2 yrs

• Coach and advisor to Google’s CEE Managing Director and CEE Country Managers on leadership and management best practice, org development and design, internal communications. Includes weekly/monthly coaching sessions with leaders; advising on learning solutions for CEE leaders and employees; consulting on internal comms approach for the CEE business organisation; experimenting on new approaches to people management and team effectiveness, wellbeing, inclusion initiatives.
• Coaching and advisor engagements also extended to other individual senior leaders/Directors across EMEA. References available upon request.

Jan 2019 – Jun 2021 · 2 yrs 5 mos

• Leveraging DEI expertise and capabilities developed over 15+ years, acting as personal coach and advisor to EMEA HR leaders, helping them to understand their role in company DEI initiatives, advising on how to deepen their DEI knowledge base, and working through their own goals and objectives in regards to diversity and inclusion.

Mar 2018 – Jun 2021 · 3 yrs 3 mos

• Leading manager development strategy and delivery for EMEA region. Includes strategy (both scaled and high-tough) & design, executive stakeholder management, communications and consultation, experience design, facilitation, and coaching, collaboration and partnership with program design and facilitation teams, event management, overseeing of operational excellence, experimentation and launch of new learning approaches in emergent environments.
• Masterminded, built and scaling new, digitally enabled global offering of “Manager Communities'', a forum for site-based or function-based managers to come together virtually / in person to discuss challenges, problem-solve together, build skills via peer learning and support. Managing several global cross-functional taskforces in accomplishing this work, from design, delivery, scaling, business development / go to market, operations, to metrics & evaluation. Impact: scaled from 7 to 100+ communities around the world within 1 year; contributing to minimising social isolation, increasing manager capabilities and accountability.

Dec 2015 – Feb 2018 · 2 yrs 2 mos

• Two key roles during this time: Global Innovation & Creativity Programs Lead, and EMEA Team Development Lead. Led in these roles through:
• leading individuals, teams, communities up/down/laterally to achieve People Operations' goals and objectives
• extensive consulting, coaching, managing & mentoring
• course creation & delivery & facilitation of a large variety of team and innovation activities, courses, summits (influencing, career development, team dynamics, team missions/values, leading for innovation, nurturing creative skills, True Colors, Insights Discovery and more)
• building cultures of creativity, innovation and learning internally and with external partners
• Created, led & presented at three major offsite/summits - Innovation (global), Team Development (global), People Operations (EMEA).
• Certified Insights Discovery practitioner.

Nov 2013 – Dec 2015 · 2 yrs 1 mo

• Led in this role through:
• leading individuals, teams, communities up/down/laterally to achieve People Operations' goals and objectives.
• extensive consulting, coaching, managing & mentoring
• course creation & delivery & facilitation of a large variety of team and innovation activities, courses, summits (team dynamics, team missions/values, leading for innovation, nurturing creative skills, prototyping/pretotyping, brainstorming, understanding users/consumers, building empathy/compassion skills)
• building cultures of creativity, innovation and learning internally and with external partners
• grew pool of global innovation catalysts from 100 to 300+
• upskilled on Google Design Sprint methodology (among other Design Thinking methods from IDEO, d.School (Stanford and Potsdam), LUMA): https://designsprintkit.withgoogle.com/
• Responsible for programs budget.

Jun 2011 – Nov 2013 · 2 yrs 5 mos

• Led and managed Google's EMEA Leadership Development programs and core professional skills trainings and, including self-awareness, team dynamics, understanding others, MBTI, negotiation skills, personal branding, and more.
• Includes vendor management and leading a team to achieve program success.
• Responsible for programs budget.

May 2009 – Jun 2011 · 2 yrs 1 mo

• Kickstarter of the g2g (Googler to Googler) peer to peer learning program, which today serves 80% of our learning strategy:
• https://rework.withgoogle.com/guides/learning-development-employee-to-employee/steps/introduction/
• Responsible for growth of the program, expanding learning offerings and g2g communities across offices around the world. Led pool of g2g Champions, led coordination team in operations, collaborated with other adjunct training programs, built out the g2g brand, created recognition program for g2gers, delivered stats and metrics quarterly, presented program to various senior leadership teams.
• Also joined Google's Instructional Design team and upskilled on ID tools such as Smartbuilder, Articulate and several other e-learning tools.

May 2007 – Jul 2021 · 14 yrs 2 mos

• 14+ years of experience leading in people & org development through extensive:
• building cultures of creativity, innovation and learning agility both internally and with external partners
• leading individuals, teams, communities up/down/laterally to achieve People Operations' goals and objectives.
• consulting, coaching, sponsoring, managing & mentoring
• course creation/instructional design & delivery & facilitation (classroom and virtual)
• Includes leading experience in global Leadership Development programs, Manager programs, global Innovation & Creativity programs, global Peer-to-Peer learning program (kickstarted "g2g" Googler-to-Googler program - see below), global Manager Communities, Team & Organisational Development, Career Development, Influencing, Inclusion, Strategic Thinking, Personal Branding, Negotiation Skills, Onboarding/Orientation. Certified Insights Discovery practitioner.
• (Scroll through profile below for breakdown and more detail)
• See recent speaking engagements under Accomplishments -> Publication.

May 2007 – May 2009 · 2 yrs

• Led coordination and operational efforts for all EMEA training courses (>100).
• During this time, as a 20% project, I kickstarted the g2g program (Googler to Googler), which today serves 80% of Google's learning strategy:
• https://rework.withgoogle.com/guides/learning-development-employee-to-employee/steps/introduction/

Dec 2006 – Apr 2007 · 4 mos · Greater Paris Metropolitan Region

• Responsible for business growth primarily across UK, France, Germany, Benelux. Includes researching prospective clients, cold-calling, setting up meetings, travel, understanding the attraction park business and audio visual needs.
• Key achievement in 5 months: developed new leads (3-5 per country) and revived relationships with existing key accounts, resulting in increased product sales.

May 2006 – Aug 2006 · 3 mos · London Area, United Kingdom

• Supported the Knowledge team for Corporate Finance department. Includes communicating to global Directors/Leaders for updates and information. [Contractor alongside acting career]

Sep 2004 – May 2006 · 1 yr 8 mos · London Area, United Kingdom

• Fully qualified professional actress, core member of theatre company SweetFA (with Alice Henley, Frederica Underwood (nee Dunstan), Melanie Dagg) - produced two London off-West End shows during 2005-06.
• Includes being responsible for mass marketing, liaising with press, and designing marketing material.

Sep 2003 – May 2006 · 2 yrs 8 mos · London Area, United Kingdom

• 2004-06 - Lead for relocation project of all on-the-air products, ensuring products are relocated systematically and accurately in the system and warehouse units. [Contractor, during and after drama school]
• 2003 - Responsible for broadcasting department scheduling of FT and PT shift workers, temps, models, presenters. Ensured timesheet information was collected and accurate for payroll. Other adhoc operational and administrative tasks. [Full-time Employee, prior to attending drama school]

May 2000 – May 2006 · 6 yrs · London Area, United Kingdom

• Responsible for box office ticket sales (phone and in person), customer service, troubleshooting issues and concerns, ticket dispatching, 5x BBC Proms ticket issuing. [Contractor during university, drama school and acting career, 2000-2006]

Nov 1998 – Apr 1999 · 5 mos · Greater Paris Metropolitan Region

• Administration assistant for Columbia University Institute for Scholars, based in Reid Hall, Paris.
• Carried out various tasks in admissions, school trips, student coursework and other areas of administrative support. [Full-time Employee]