Joy Mukherjee, M.Sc. — Operations Associate
MSc Marketing graduate from the University of Bath with 5+ years of professional work experience across advertising, media, brand strategy, activations, B2B, leadership in startups and business operations. While my professional journey has been rooted in executing and scaling marketing initiatives at large within the early stages of my career until now the focus has been more around WHAT, I’ve always been quietly drawn to a deeper question: WHY do consumers behave the way they do? This underlying curiosity became more defined during my recent work at Paytm, where I conducted a qualitative study that exposed me to the ground realities of consumer decision-making — beyond metrics, into lived experiences, perceptions, and behavioral patterns within the digital consumption and adoption domain. I am now actively transitioning toward consumer behavioral science, focusing on bridging theoretical understanding with real-world phenomena. Currently, I am refining my research direction, strengthening methodological foundations, and exploring questions at the intersection of consumer vulnerability, decision-making, and marketplace dynamics.
Stackforce AI infers this person is a Marketing and Consumer Behavior Research Specialist with a focus on Fintech and Brand Strategy.
Location: Kolkata, West Bengal, India
Experience: 5 yrs 1 mo
Skills
- Consumer Behavior Research
- User Growth Strategy
- Market Research
- Business Operations
- Client Engagement
- Business Development
- Marketing Strategy
- Brand Strategy
- Media Strategy
- Project Management
Career Highlights
- 5+ years in marketing across diverse sectors
- Expertise in consumer behavior research
- Proven track record in client engagement and strategy
Work Experience
Paytm
Assistant Manager - Loyalty & Rewards (3 mos)
Assistant Manager - User Growth (4 mos)
Marko & Brando
Business Head (9 mos)
Bridging Brands
Founder’s office - Manager Strategy & Business (1 yr 8 mos)
John Distilleries Ltd.,
Assistant Brand Manager - A Sazerac company (1 yr)
DDB Mudra Group
Brand Strategist (Project basis) (2 mos)
dentsu international
Media Associate, Local Broadcast (8 mos)
DDB Mudra Group
Strategic Brand Communications Trainee (5 mos)
M&C Saatchi London
Open house - 2020 (1 mo)
TPP
Marketing Strategy- Student Consultant (5 mos)
STEP SWINDON
Fundraising & Awareness Campaign Strategy- Student Consultant (5 mos)
Education
Master of Science - MS at University of Bath
Bachelor of Business Administration - BBA at Guru Gobind Singh Indraprastha University
High School Graduate at St. Xavier's Collegiate School - India