Alexander Dietz

Director of Engineering

Munich, Bavaria, Germany27 yrs 8 mos experience

Key Highlights

  • Expert in leading professional services organizations.
  • Strong focus on cloud and data-center strategies.
  • Proven track record in customer success and retention.
Stackforce AI infers this person is a SaaS and Cloud Computing expert with a strong focus on Professional Services.

Contact

Skills

Core Skills

Professional Services LeadershipCloud ComputingProfessional Services ManagementCustomer Success

Other Skills

Change ManagementArchitectureCustomer Relationship Management (CRM)Cloud InfrastructureProject ManagementAccounting StandardsStrategy ConsultingWritten CommunicationContract NegotiationCustomer ServiceSolutions EngineeringStorage SolutionsStorage ManagementStorage ArchitectureStorage Virtualization

About

Leading a Professional Services organization, focusing on technology consulting in the areas of IT / data-center strategy, architecture and concept development - on-prem & cloud based. Any data, anywhere. Servant leadership with empathy – always authentic.

Experience

27 yrs 8 mos
Total Experience
6 yrs 3 mos
Average Tenure
2 yrs 8 mos
Current Experience

Cloudera

Director, Professional Services CEMEA

Sep 2023Present · 2 yrs 8 mos · Munich, Bavaria, Germany · Remote

  • At Cloudera, we believe that data can make what is impossible today, possible tomorrow. We empower people to transform complex data into clear and actionable insights. Cloudera delivers an enterprise data cloud for any data, anywhere, from the Edge to AI. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.
Change ManagementArchitectureCustomer Relationship Management (CRM)Cloud InfrastructureProject ManagementProfessional Services Leadership+1

Self-employed

Interim-Management & Coaching

Jan 2023Aug 2023 · 7 mos · Greater Munich Metropolitan Area · Remote

  • Supporting a team to "phase out" from current employer and building up a new business in a different setup.

Confluent

Sr. Manager, Professional Services CEMEA

Apr 2022Dec 2022 · 8 mos · Munich, Bavaria, Germany · Hybrid

Accounting StandardsStrategy ConsultingWritten CommunicationContract NegotiationCustomer ServiceProject Management+2

Self-employed

Sabbatical

Mar 2022Mar 2022 · 0 mo

Netapp

9 roles

Sr. Director, Professional Services - Customer Success

Sep 2020Feb 2022 · 1 yr 5 mos

Accounting StandardsStrategy ConsultingWritten CommunicationContract NegotiationCustomer ServiceProject Management+2

Sr. Director, Professional Services (EMEA, interim)

Aug 2019Sep 2020 · 1 yr 1 mo

Accounting StandardsStrategy ConsultingWritten CommunicationContract NegotiationCustomer ServiceProject Management+2

Sr. Director, Professional Services (Central & Eastern Europe)

May 2017Jul 2019 · 2 yrs 2 mos

Accounting StandardsStrategy ConsultingWritten CommunicationContract NegotiationCustomer ServiceProject Management+2

Director, Professional Services (Central Europe, Turkey, Russia)

May 2015Apr 2017 · 1 yr 11 mos

Accounting StandardsStrategy ConsultingWritten CommunicationContract NegotiationCustomer ServiceProject Management+2

Director, Advanced Consulting Services (Central Europe, Turkey, Russia)

May 2013Apr 2015 · 1 yr 11 mos

Accounting StandardsStrategy ConsultingWritten CommunicationContract NegotiationCustomer ServiceProject Management+2

Director, Professional Services (Germany)

Nov 2008Apr 2013 · 4 yrs 5 mos

Accounting StandardsStrategy ConsultingWritten CommunicationContract NegotiationCustomer ServiceProject Management+2

Sr. Manager, Consulting & Managed Services (Germany)

Promoted

May 2006Oct 2008 · 2 yrs 5 mos

Accounting StandardsStrategy ConsultingWritten CommunicationContract NegotiationCustomer ServiceProject Management+2

Manager, Consulting (Top Enterprise Accounts Germany)

Dec 2004Apr 2006 · 1 yr 4 mos

Accounting StandardsStrategy ConsultingWritten CommunicationContract NegotiationCustomer ServiceProject Management+2

Project Lead - Storage on Demand, Managed Services

Nov 2003Nov 2004 · 1 yr

Accounting StandardsStrategy ConsultingWritten CommunicationContract NegotiationCustomer ServiceProject Management+2

Silicon graphics

4 roles

Manager, Presales Visual Systems

Jul 2001Oct 2003 · 2 yrs 3 mos

Written CommunicationContract NegotiationCustomer ServiceProject ManagementCustomer SuccessProfessional Services Management

Senior Systems Engineer and Team-Leader, Presales Computer Graphics Systems

Jul 1999Jun 2001 · 1 yr 11 mos

Accounting StandardsWritten CommunicationContract NegotiationCustomer ServiceProject ManagementCustomer Success+1

Systems Engineer, Presales Computer Graphics Systems

Promoted

Jul 1998Jul 1999 · 1 yr

Accounting StandardsWritten CommunicationContract NegotiationCustomer ServiceProject ManagementCustomer Success+1

Junior Systems Engineer, Presales Computer Graphics Systems

Jul 1997Jun 1998 · 11 mos

Written CommunicationCustomer ServiceProject Management

Education

FAU Erlangen-Nürnberg

Dipl.-Inform. (univ.) [aka Master]

Nov 1990May 1997

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