Sep 2024 – Jul 2025 · 10 mos · Jaipur, Rajasthan, India · On-site

• As a Japan Region Specialist at Thrillophilia, I specialize in sales, customer consultation, and itinerary design for travelers exploring Japan. My focus is on understanding customer needs, optimizing sales conversions, and delivering premium travel experiences.
• Key Responsibilities:
• Sales & Lead Conversion – Engaging with potential travelers, understanding their preferences, and converting inquiries into bookings.
• Tailored Itineraries – Designing customized Japan travel packages for solo travelers, families, corporate groups, and luxury clients.
• Vendor & Partner Management – Collaborating with hotels, local guides, and experience providers in Japan to ensure high-quality services.
• Market & Trend Analysis – Staying updated on Japan’s travel trends, visa regulations, and seasonal attractions to provide expert recommendations.
• Customer Experience & Support – Assisting travelers before, during, and after their trips to ensure a seamless experience.
• Key Achievements:
• ✅ Increased Sales Performance – Exceeded sales targets for Japan travel packages by 30% in the first 3 months.
• ✅ Expanded Vendor Network – Established new partnerships with hotels, tour guides, and local experience providers to enhance package offerings.
• ✅ Customer Satisfaction – Maintained an average 5-star rating from client reviews by providing personalized and hassle-free travel planning.
• ✅ Introduced New Experiences – Successfully launched unique Japan travel experiences, such as offbeat cultural tours, adventure activities, and luxury stays.
• ✅ Optimized Lead Conversion – Improved conversion rates through strategic sales techniques and targeted customer engagement.
• Through this role, I combine my passion for travel with my expertise in Japan’s culture, destinations, and tourism industry, helping travelers create unforgettable memories.

Nov 2020 – Dec 2023 · 3 yrs 1 mo · Hyderabad, Telangana, India

• As a Sales Executive, I am equipped with hands-on experience of dealing with inventory management of raw materials for restaurants while working with Zomato. Being a part of a new vertical of Zomato, I have gained insights into the volumes, pricing, and quality standards of the restaurant industry.
• During the pandemic, I efficiently handled remote sales with constant support from the managers, which further strengthened my communication and sales skills. After relocating to Hyderabad, I started meeting clients in person and realized the importance of face value in the industry. These experiences have helped me grow professionally and personally while helping my clients overcome their problems.
• As a Sales Executive, my key responsibilities will include:
• Meeting sales targets and driving business growth by identifying potential clients through market research, referrals, and cold calling.
• Understanding client needs and requirements, pitching products/services, and negotiating contracts to close deals with them.
• Maintaining and expanding the database of prospects by maintaining a relationship with clients, building rapport with key decision-makers, and identifying new sales opportunities.
• Creating and delivering sales presentations and proposals to clients, ensuring that all expectations are managed effectively, and contract terms are understood.
• Tracking sales activities and producing reports to update management on daily, weekly, and monthly basis.
• Collaborating with the operations team to ensure timely delivery of products/services to clients and resolving any complaints or issues raised by them.
• Constantly updating knowledge about the industry, competition, and market trends through research and attending conferences/events.
• With my experience, I am confident of delivering sales success and building long-term relationships with clients.

Nov 2019 – Aug 2020 · 9 mos · Pune Area, India

• I worked in creating and executing effective marketing campaigns and ensuring high customer satisfaction. My skills and experience have been honed through my work at Zoomcar.
• Key Responsibilities:
• Developing Marketing Campaigns: As the Marketing Specialist, my primary responsibility was to develop and execute engaging and effective marketing campaigns. This included identifying target audiences, designing ad campaigns, and deploying them across multiple channels, including digital platforms, social media.
• Brand Awareness Building: Developing and executing campaigns that enhance brand recognition and improve overall brand image was an integral part of my role at Zoomcar. I worked to implement brand-building ideas within budget and helped position the Zoomcar in market
• Customer Acquisition: My role at Zoomcar involved leading the team responsible for customer acquisition. This job involved tracking key metrics like cost per acquisition and identifying opportunities for targeted outreach campaigns. I also analyzed customer feedback and worked to improve the customer experience with the brand.
• Partnerships and Collaborations: I was responsible for identifying new business opportunities and forging strategic collaborations with companies and institutions, such as businesses and colleges. Establishing strategic partnerships helped create a mutually beneficial relationship between Zoomcar and various institutions that could benefit its marketing and customer acquisition efforts.
• Key Insights:
• My experience in marketing and customer acquisition has given me a unique set of insights into the industry. I’ve learned that an effective campaign requires more than just creative ideas; worked on strategy that factors in market insights, customer behavior and psychology, and budget constraints. I've also learned that customer feedback is crucial to improving the overall quality of a customer's experience, which ultimately influences customer retention and acquisition

Sep 2017 – Feb 2018 · 5 mos