Frank Baker

Customer Success Manager

Tampa, Florida, United States9 yrs 4 mos experience

Key Highlights

Proven expertise in Customer Success Management.
Strong background in Project Management and Strategy.
Experience with leading tools like Git and Jenkins.

Stackforce AI infers this person is a Customer Success Manager with a strong focus on SaaS and cloud-based solutions.

Contact

Skills

Core Skills

Customer SuccessProject ManagementSales Management

Other Skills

StrategyCustomer ExperienceCustomer Relationship Management (CRM)Marketing StrategyJenkinsGitSales ProcessesDevOpsDocker ProductsCloud ComputingGitHubSalesStore ManagementAccount ManagementDirect Sales

Experience

9 yrs 4 mos

Total Experience

1 yr 8 mos

Average Tenure

Current Experience

Harness

Customer Success Manager

Apr 2024 – Oct 2024 · 6 mos

StrategyCustomer ExperienceProject ManagementCustomer Relationship Management (CRM)Customer SuccessMarketing Strategy

Github

Customer Success Manager

Jul 2022 – Feb 2024 · 1 yr 7 mos

StrategyJenkinsGitCustomer ExperienceSales ProcessesProject Management+3

G2

Mid-Market Customer Success Manager

Jan 2021 – Aug 2023 · 2 yrs 7 mos

StrategyDocker ProductsCustomer ExperienceCloud ComputingProject ManagementCustomer Relationship Management (CRM)+2

Sisense

sales

Jan 2020 – Nov 2020 · 10 mos

Sales ManagementSales ProcessesCustomer Relationship Management (CRM)

Paychex

Account Manager / Customer Success Manager

May 2016 – Jan 2020 · 3 yrs 8 mos

StrategySales ManagementCustomer ExperienceSales ProcessesCustomer Relationship Management (CRM)Customer Success+1

Zenefits

Sales Development Representative

Jan 2015 – Apr 2016 · 1 yr 3 mos

We manage your benefits, payroll, and HR- so you don't have to. No more paperwork. No more headaches. It's all done online and completely paperless

Customer Relationship Management (CRM)

Stackforce found 100+ more professionals with Customer Success & Project Management

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