Sep 2023 – Nov 2024 · 1 yr 2 mos · Mountain View, California, United States · Hybrid

• Plan weekly out-of-state trips for multiple executives; heavy calendar management, expense report submission
• Board member liaison; Board dinner and meeting organizer; handle sensitive information with discretion
• Attend weekly sales leadership meetings, take notes, follow up on action items; disseminate time-sensitive documents
• Work with events team on brainstorming and conference prep; travel for conferences and QBRs to assist with onsite
• meeting coordination and logistics; provide guest relations and support for onsite and offsite meetings
• Compile, edit and format PowerPoint slides for Commercial Calls; run the deck during virtual Teams meetings

May 2022 – Mar 2023 · 10 mos · Menlo Park, California, United States

• International travel logistics for LATAM and Middle East meetings. Led a team of schedulers through the most complex international trip in company history which involved the Co-Founder. Worked with IT and security teams, travel agents, private aviation coordinators, and international contacts to obtain the required entry permissions and documentation, scheduled Limited Partner (LP) meetings in all cities, mapped/calculated drive times between meetings
• Coordinated Team offsites, worked with events team to secure locations; Coordinated all dining and offsite activities
• Scheduled a high volume of video conference calls and in-person meetings for IR; plus gathered availability of General Partners and scheduled time for them to meet with our LPs in person
• Secured a high-profile location for internal Concierge team for a last-minute LP event utilizing my personal network

Dec 2020 – May 2022 · 1 yr 5 mos

• Use professional discretion and act as Head of Clover's "gatekeeper" to protect and make the best use of his time, and "barometer," having a sense for the issues taking place in the environment and keeping him updated
• Keep him well-informed of upcoming commitments and responsibilities, follow up as appropriate
• Serve as a point of contact between the executives and internal and external colleagues
• Quickly and proactively handle inbound/outbound meeting requests
• Collect weekly status reports from multiple executive stakeholders and format into single weekly report
• Contribute in weekly executive staff meetings, take notes and follow up on action items
• Manage and prioritize meetings across several unruly calendars
• Handle conflicting needs with a logical, can-do and positive attitude; and sensitive information with good judgment and maturity
• Friendly, succinct and trustworthy verbal and written communication style across all levels of the company
• Timely reconciliation and submission of expense reports through Tallie and Concur platforms
• Organize catering as needed

Oct 2019 – Dec 2020 · 1 yr 2 mos

• Manage and prioritize meetings across several unruly calendars
• Attend weekly executive staff meetings, take notes and follow up on action items
• Handle conflicting needs with a logical, can-do and positive attitude; and sensitive information with good judgment and maturity
• Efficiently follow up on constant internal and external meeting requests
• Arrange and coordinate CEO's domestic travel plans
• Arrange and coordinate Head of Product’s and Head of Digital/Growth’s international and domestic travel plans
• Timely reconciliation and submission of expense reports through Tallie
• Friendly, succinct and trustworthy verbal and written communication style across all levels of the company

Apr 2018 – Oct 2019 · 1 yr 6 mos

• Manage immensely active calendars on behalf of CPO, CMO and VP of Finance
• Arrange and coordinate CPO's domestic and international travel plans including itineraries and agendas
• Attend and contribute in Product and Marketing teams' leadership and visioning meetings
• Timely reconciliation and submission of expense reports through Expensify
• Quickly and proactively prioritize and follow up on inbound and outbound meeting requests
• Follow through on projects to successful completion
• Resourcefully research, plan and manage team offsite meetings and team building activities

Jan 2018 – Apr 2018 · 3 mos

• Managed the CEO’s extremely active calendar of appointments
• Arranged complex and detailed domestic and international travel plans including itineraries, agendas, travel planning meeting agendas
• Served as CEO's handler during an intensely busy out-of-state annual conference
• Timely submission of expense reports through Expensify
• Planned, coordinated and supported logistics to internal and external events for the CEO
• Prepped materials for Board of Directors meetings
• Communicated on behalf of the CEO to the board members, partners and others as requested by the CEO
• Managed the scheduling for all C-Level recruiting efforts
• Researched, prioritized and followed up on incoming issues and concerns addressed to the CEO, including tight timelines and sensitive information
• Prioritized conflicting needs with a can-do and positive attitude; handled matters expeditiously, proactively and followed through on projects to successful completion
• Resourcefully planned and managed executive offsite meetings and team building activities

Nov 2017 – Mar 2018 · 4 mos

• Managed complex calendars and schedules for the VP of FP&A/Finance, Chief Academic Strategist, Director of People/Talent, and General Counsel
• Coordinated heavy international and domestic travel arrangements
• Designed and edited slide presentations
• Tracked and reconciled expenses
• Handled meeting requests and corresponded with internal and external points of contact
• Coordinated offsite events, meeting space and catering requests

Jul 2017 – Nov 2017 · 4 mos

• Managed complex calendars and schedules for COO, CPO and Product team leads
• Coordinated domestic and international travel
• Handled travel visa application process
• Tracked and reconciled expenses
• Handled meeting requests and corresponded with internal and external points of contact
• Coordinated offsite events, meeting space and catering requests

May 2016 – Jul 2017 · 1 yr 2 mos

• Select Special Marketing Projects:
• Coordinated & art directed lifestyle photo shoot – Worked closely w/ photographer; scouted locations; coordinated model casting/outreach; purchased props for set; oversaw photo shoots & provided feedback
• Launched DVD Division Facebook, Twitter, Instagram, & Pinterest social media accounts; curated/posted content on each platform; created content calendar/formula used for daily social media posts
• Created a graphic redesign of company’s rejoin email marketing campaign sent to former subscribers; met w/ Web Engineering re: design, parameters, needs; researched email marketing key words/copywriting to increase open rates; created subject line & preheader; met w/ Business Intelligence to discuss tracking/open rates/reading reports; worked w/ Director of Global Content Services on movie/TV titles to promote
• Refreshed the look/feel of transactional emails regularly sent to subscribers; met w/ Web Engineering re: incorporating additional dynamic links that direct customers to web site; links enabled company to gain insight into which offerings of the DVD service are of most interest to customers
• Managed the design & production of holiday-themed DVD mailers, including coordination between artist, ad agency & Sr. Marketing Manager
• Ongoing:
• Video production coordinator – concepted ideas; worked w/ production company on internal & external video projects.
• Projects included:
• DVD Division’s Drone-2-Home video which went viral on YouTube, gaining national & international press attention
• Drone-2-Home press sizzle reel produced for a Quarterly Meeting
• Marketing-related tutorial videos pertaining to web site & DVD service featured on web site, blog & YouTube; worked w/ engineers/editor/interns on creating content
• Marketing milestones video for Quarterly Meeting; concepted movie theme, worked w/ producer on direction, editing feedback
• New hire video presented at Quarterly Meeting

May 2016 – Jul 2017 · 1 yr 2 mos

• As Meeting & Event Planner:
• Spearheaded the planning of the division's largest party with a budget of $500K+, attended by approx. 400 people; scouted locations, developed theme; chose entertainment options, assisted with menu; designed themed invitations, assisted with choosing/ordering gifts for invite box
• Improved employee morale; maximized employee retention by creating positive working environment
• Researched, executed & managed retreats & offsite activities for executive staff, as well as all-staff onsite & offsite meetings/events
• Managed all aspects of offsite meetings & events on behalf of General Manager, Director of Operations & Director of Engineering; incl. team building activities, facility rentals, charity events, parties, meals, transportation, entertainment, hotel accommodations, meeting space set-up, A/V needs, graphic design needs, & swag/gift bags
• Managed, read, negotiated, reviewed contracts pertaining to hotels, caterers, A/V, events, entertainment

Jul 2012 – Jul 2017 · 5 yrs

• Coordinated travel & managed calendar for General Manager
• Served as main liaison & meeting coordinator between DVD division & C-Level/D-level executives in the Streaming division
• Planned the design, order & distribution branded apparel/promotional items for employees, customers & prospects; worked with promotional products vendors
• Occasional travel to attend meetings with members of the executive, regional & hub manager staffs
• Documented notes, action items during executive staff meetings
• Worked with caterers on creating themed menus for office events & facilities team on executing appropriate room set ups for meetings & events
• Worked with accounting department on setting up new vendors, submitting invoices, check requests, & reviewing/approving scheduled payments to vendors

Nov 2005 – Dec 2011 · 6 yrs 1 mo · Silicon Valley

• Defined company brand; actively promoted image & character to gain new audiences
• Spearheaded web site re-design & navigational overhaul which led to a 120% increase in site visits, plus a 500% increase in online ticket sales
• Increased theater revenue by creating unique promotional events, including movie persona look-a-like appearances, family blockbuster opening weekend carnivals, a 20-year cast/director reunion/Q&A; plus a monthly movie musical sing-along series
• Saved money by creating partnerships with local media to secure advertising trade
• Gained publicity for theater chain by pitching special events & newsworthy information to local media
• Oversaw development of print & radio ad campaigns
• Art directed graphics & messaging on POS signage displayed at all theater locations
• Increased awareness by creating cross-promotional partnerships in new markets
• Earned company over $168,000 within first two years of creating & implementing a group sales program

Jun 2000 – Oct 2005 · 5 yrs 4 mos

• As General Manager:
• Wrote RFPs & RFQs on behalf of agency principals
• Pulled, reviewed monthly production & billing time reports; reconciled expenses
• Communicated job duties to members of staff
• Oversaw & maintained staffing needs
• As Media Director:
• Responsible for drafting media proposals & making targeted, researched recommendations
• Negotiated contracts & promotions on client’s behalf
• Corresponded with print, radio & television media sales representatives; met periodically regarding new media opportunities and trends
• Wrote radio tags & sponsorship copy
• Drafted broadcast & insertion orders for advertisements placed
• Maintained extensive media files
• As Production/Traffic Manager:
• Responsible for managing creative department
• Prioritized projects, keeping them on time & on budget
• Scheduled jobs with vendors such as printers, photographers, radio, & television producers
• Gathered vendor quotes; created job estimates & purchase orders
• Contributed to award-winning creative concepts & copywriting
• Proofed copy, layout prior to job collection; reviewed & signed off on printer proofs
• As Account Executive:
• Met with clients on a regular basis; contributed to strategy meetings
• Generated & distributed press releases, media alerts & calendar alerts to local media
• Assisted agency principals in the creation of advertising campaigns & public relations strategies
• Reviewed client billing prior to distribution

Sep 1999 – Jun 2000 · 9 mos

• Liaison between organization & Board of Directors
• Coordinated monthly Board meetings, including meeting space, food, agendas, & information packet creation & distribution
• Managed phone calls, schedules, calendars, files, & written correspondence
• Arranged Executive Producer's travel

Jun 1998 – Sep 1999 · 1 yr 3 mos

• Organized actor meetings & casting sessions between casting directors, directors, producers
• Brainstormed, generated casting idea lists
• Auditioned, videotaped actors
• Films incl. Ron Howard's "The Grinch," Wolfgang Petersen's "The Perfect Storm," Rob Reiner's "The Story of Us," Chris Columbus' "Bicentennial Man," & Ryan Schifrin's "Evil Hill"

Jan 1998 – Jun 1998 · 5 mos

• Coordinated heavy phone traffic & active office communication for 10-12 casting directors working on new television episodes each week.
• Head of office liaison who welcomed actors arriving for auditions
• Generated & maintained video library
• Sorted, organized weekly headshot submissions for a dozen projects