S

Sonika Vishwakarma

Customer Success Manager

Jabalpur, Madhya Pradesh, India3 yrs 10 mos experience
Most Likely To Switch

Key Highlights

  • Diligent and adaptable customer support professional.
  • Proficient in CRM and data management tools.
  • Experience in onboarding and quality control processes.
Stackforce AI infers this person is a Customer Support Specialist with a focus on CRM and data management.

Contact

LinkedIn

Skills

Other Skills

Quality ControlMerchant OnboardingSalesforce.comMicrosoft ExcelMicrosoft OfficeCustomer Relationship Management (CRM)Microsoft WordData EntryCustomer Service

About

Diligent, Adaptable

Experience

3 yrs 10 mos
Total Experience
1 yr 3 mos
Average Tenure
2 yrs 3 mos
Current Experience

Paytm money

Customer Support Associate

Feb 2024 – Present · 2 yrs 3 mos

Meesho

Customer service associate

Jul 2022 – Aug 2023 · 1 yr 1 mo

Paytm

Associate

Oct 2021 – Apr 2022 · 6 mos

Education

Rani Durgavati Vishwavidyalaya, Jabalpur

Master of Science - MS — Environmental Science

Jan 2017 – Jan 2019

Rani Durgavati Vishwavidyalaya, Jabalpur

Bachelor of Science - BS — Cbz

Jan 2014 – Jan 2017

Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal

PGDCA — Computer Applications

Jan 2018 – Jan 2020

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