Shubham Singh — Operations Associate
My expertise spans across the entire customer lifecycle, from onboarding to retention strategies, leveraging innovative SaaS solutions and cutting-edge fintech tools to streamline operations and enhance user experiences. With a keen eye for detail and a passion for delivering excellence, I've spearheaded seamless transaction executions, ensuring operational efficiency and regulatory compliance at every step.
Stackforce AI infers this person is a Customer Success and Data Analytics expert in the SaaS industry.
Location: Bengaluru, Karnataka, India
Experience: 4 yrs 7 mos
Skills
- Customer Success
- Data Analytics
- Customer Experience
- Client Services
- Customer Support
- Customer Service
Career Highlights
- Expert in customer lifecycle management.
- Proven track record in enhancing customer retention.
- Skilled in leveraging data analytics for operational improvements.
Work Experience
Rally OurBus
Senior Associate (1 yr 10 mos)
Marquee Equity
Execution Associate (1 yr 7 mos)
Transaction Execution Associate (1 yr 9 mos)
Blinkit
Senior Executive CRM (4 mos)
CashKaro.com
CRM Analyst (1 yr)
upGrad
Admissions Counselor Intern (5 mos)
Master tours Pvt Pune
Sales Marketing Executive (1 mo)
Education
Bachelor of Business Administration at MIT World Peace University
International Credit Program at Nanyang Technological University Singapore
ICSE at St. Pauls College, Lucknow
