Apr 2023 – Aug 2024 · 1 yr 4 mos

• Set and led the global Talent Acquisition strategy for Product and Technology, enabling business growth through 2,000 plus hires annually across engineering, product, and advanced technology functions.
• Established PayPal’s offshore engineering presence in Mexico City, scaling from zero to 200 hires and creating a sustainable global delivery model aligned to long term business needs.
• Provided executive leadership for global hiring across infrastructure, customer support, regulatory, compliance, and inside sales functions, ensuring consistent standards, governance, and outcomes across regions.
• Built and led the transition from an outsourced RPO model to a fully in house global TA organization, strengthening ownership, accountability, and capability while delivering over $10M in annual savings.
• Sponsored and led a multi year Talent Acquisition transformation, redefining operating models, decision frameworks, and ways of working to modernize hiring at enterprise scale.
• Drove global process harmonization across acquired brands, unifying disparate hiring practices into a single, scalable operating model.
• Championed the selection and global rollout of a new ATS and CRM, establishing modern recruiting infrastructure, consistent data, and improved stakeholder and candidate experiences.

Dec 2021 – Aug 2024 · 2 yrs 8 mos

Jul 2017 – Dec 2021 · 4 yrs 5 mos

• Defining and executing the strategy, design and delivery framework to recruit diverse talent across Global Enterprise, Small and Med Business, Business Markets, Marketing, Wholesale, Public Sector, Verizon Connect, Bluejeans , Auto and IoT and Business Development verticals (~ 5000 hires YoY)
• Lead, mentor and grow a diverse team of Sr Managers, Leads and recruiters across the US and LATAM to deliver on the talent that is instrumental for the success of VBG transformation, meeting the North Star and revenue targets
• Collaborating with HRD and Business leaders to implement Strategic workforce plan for Verizon Business group
• Spearheading the recruitment marketing and DEI strategy for Verizon Business Group and track and analyze ROI/Metrics
• Drove the implementation of the Taxonomy for Verizon Business Group
• Transformed TA operations by building, implementation and managing several agile and scalable recruiting programs including but not limited to Employee Referral Program, Recruitment Ops Program, Quality of hire study, Assessment and selection tools,
• Concurrently, as a TA leader, responsible for strategy, design and implementation of world class digital solutions focused on the employee and candidate experience.
• Experience in evaluating and managing third party vendor relationships directly and via contracts and budget support.

Jul 2017 – Feb 2020 · 2 yrs 7 mos

• Managed team of ~50 (leads, program managers, recruiters and analysts) to recruit ~ 1800 hires across the Global Customer Operations organization in USA and LATAM and to deliver strategic workforce plans and transformational TA programs across US, LATAM, EMEA and APAC, impacting time, cost and experience
• Led and scaled the enterprise full-service Sourcing Program reducing agency spend by ~20%+
• Built centralized recruitment Business Operations team for efficiencies, reducing recruiter time by 30%
• Designed and delivered offshore Campus Program, resulting in YoY cost savings
• Set up reporting function to consolidate needs and drive business decisions, reducing requests by 50%
• Led and delivered global off-shoring, talent attraction strategy, Re-Imagine TA and Campus initiatives
• Re-defined TA performance and development strategy, incl. key metrics and performance agreements

Feb 2012 – Jul 2017 · 5 yrs 5 mos · Bangalore, India

• Responsible for leading staffing and hiring efforts for Verizon Enterprise Services Sales, Global Customer Operations, Professional Services and Product across APAC
• Led the set-up of the Product and Verizon Connect businesses in Bangalore, resulting in 300+ fills
• Built out Verizon’s off-shore sourcing program and business operations support CoE in India
• HR Business Partner for Product organization and led migration/transition of 75 employees to Verizon India Data Services, including legalities, IT transfer, offer letters and benefits harmonization
• Supported and provided guidance with ethics, compliance, and employee relations issues
• Worked with media partners to develop social media toolkit to raise non-existent brand awareness
• Developed innovative TA strategies for Product, Engineering, Sales, Services and Executive hiring

Feb 2010 – Feb 2012 · 2 yrs · Greater Bengaluru Area

• Steered technology and manufacturing recruiting efforts for several Fortune 200 clients across APAC
• Hired 20+ executive roles (CFO, MDs, CTOs, etc.) for SAP, Verizon, Amazon, Cisco, Adobe, etc.
• Designed and implemented full RPO solutions and KPIs/SLAs for Cummins and Deloitte
• Achieved 100% client renewals YoY and partnered with Korn Ferry/Future-Step to win key clients

Jul 2007 – Feb 2010 · 2 yrs 7 mos

• Delivered various recruitment and HR initiatives and organizational design, structuring and right-sizing programs for various tech organizations
• Designed and developed workplace plans, organizational structures, projects and staffing strategies aligned with business strategies for several technology start ups
• Developed and implemented global recruiting processes utilizing metrics and statistical controls for domestic and international locations for Fortune 200 companies

Oct 2005 – Jun 2007 · 1 yr 8 mos

• • Led recruitment teams in Boston and Atlanta to support hiring needs for some Fortune 200 clients; delivered on 500+ technical hires

Feb 2005 – Sep 2005 · 7 mos

• • Led technology hiring for Tesco’s offshore division. Staffed 150 critical roles to deliver on the product road map. Recognized by CHRO and CTO for remarkable delivery on critical hires

Feb 2004 – Mar 2005 · 1 yr 1 mo

• Hired as 2nd member of the TA team when Microsoft started its offshore operations
• Set up the sourcing function for Microsoft India which reduced agency utilization from 92% to 20%
• Responsible for hiring talent for three Global Technology Services (GTSC) verticals (~750 hires)
• Set up R&D division hiring team & global offshore consulting team, resulted in 750+ professional hires
• Responsible for $400K budget and managed 6 resources to deliver hiring objectives within SLAs/KPIs