Ponnal Niharika

Recruiter

Hyderabad, Telangana, India6 yrs 6 mos experience

Key Highlights

  • Expert in Talent Acquisition and Operational Excellence
  • Strong background in HR and Recruiting Operations
  • Proficient in Data Analysis and Client Relationship Management
Stackforce AI infers this person is a Talent Acquisition Specialist with a focus on HR operations in the SaaS industry.

Contact

Skills

Core Skills

Human Resources (hr)Customer Relationship Management (crm)

Other Skills

Tracking SystemsRelationship BuildingData AnalysisSolid Professional StandardsAttention to DetailPresentation SkillsCalendaringNew HiresAnalytical SkillsGlobal RecruitingCandidate ExperienceSuccession PlanningService-Level Agreements (SLA)TeamworkProblem Solving

Experience

6 yrs 6 mos
Total Experience
1 yr 7 mos
Average Tenure
2 mos
Current Experience

Kimberly-clark

GBS Talent Acquisition Enablement Coordinator

Apr 2026Present · 2 mos · Maharashtra, India · Hybrid

Aisera

Recruiting Operations Coordinator

Mar 2025Apr 2026 · 1 yr 1 mo · India · Remote

  • Aisera's Generative Al capabilities are the enterprise equivalent of OpenAl's ChatGPT. At our core, we're an Al and Automation company that enables enterprises to dramatically improve their customer experience (CX) and employee experience (EX). Users are empowered to self-serve and auto-resolve inquiries in real-time.
  • Aisera leverages Conversational Al and natural language processing (NLP) to provide real-time and over 95% accurate response in any channel (messaging, voice, web chat) and language (over 100 languages) of choice. Enterprises benefit by lower support costs, improve customer satisfaction and worker productivity.

Apple

Recruitment Candidate Care Coordinator EMEA

Jul 2024Nov 2024 · 4 mos · Hyderabad, Telangana, India · Hybrid

Servicenow

Human Resources Coordinator

Jul 2022Jul 2024 · 2 yrs · Hyderabad, Telangana, India · Hybrid

Tracking SystemsRelationship BuildingHuman Resources (HR)

Intralinks

Client Assist Specialist

Jul 2019Jun 2022 · 2 yrs 11 mos · Hyderabad, Telangana, India · On-site

  • Hands on experience in working with clients for project requirements, project planning, execution, and delivery of the output.
  • Manage updates of the client requests/archive orders on CRM (RightNow) as per contract.
  • Experience in Design & development of various templates to import data & perform Bulk operations on toolkit.
  • Create customized reports such as users report, deletion task report, permission report.
  • Perform quality check on the reports created by team members to ensure accurate reporting.
Data AnalysisSolid Professional StandardsCustomer Relationship Management (CRM)

Education

St. Francis College for Women

Postgraduate Degree — HRM

Jun 2021Jun 2022

FinX Institute Limited ( Formerly BSE Institute Limited)

Certificate Programme in Financial Markets –Sales & Operations (CPFMSO) — Finance and Financial Management Services

Jan 2019Apr 2019

Osmania University

Bachelor of Commerce - BCom honours — Accounting and Business/Management

Jan 2016Jan 2019

St.Peter’s high school

Jan 2002Jan 2012

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Ponnal Niharika - Recruiter | Stackforce