Shefali Sharma

Operations Associate

Gurugram, Haryana, India5 yrs 7 mos experience

Key Highlights

  • Improved employee engagement scores significantly.
  • Reduced hiring dependency by 85% at Bright Money.
  • Designed competency frameworks for 100% of roles.
Stackforce AI infers this person is a Human Resources professional with expertise in Talent Acquisition and Organizational Development.

Contact

Skills

Core Skills

Hr Business PartneringTalent DevelopmentGlobal Talent Acquisition

Other Skills

Business RequirementsPerformance AppraisalStartup EnvironmentsBusiness AcumenStrategic Human Resource PlanningLabor and Employment LawSuccession PlanningBusiness StrategyL&D StrategyOrganizational CapabilitiesHuman Resources Information Systems (HRIS)HR ManagementHR StrategyGrievancesCompetency Management

About

As a People and Culture professional, I specialize in building workplaces where talent, purpose, and performance converge. With 5+ years of experience across Talent Acquisition, HR Operations, Performance Management, and Organizational Development, I’ve led initiatives that strengthen culture and enable business growth at high-growth startups like Novatr (formerly Oneistox) and Bright Money. At Novatr, I collaborate with business and leadership teams to design people strategies that balance scalability with a strong employee experience. From implementing competency frameworks and career paths covering 100% of roles to leading performance appraisal cycles for 150+ employees, my focus is on driving clarity, consistency, and impact. I’ve also led initiatives in learning, engagement, and rewards that improved eNPS by 18 points and strengthened retention in critical roles by 12%. During my tenure at Bright Money, I scaled multiple functions across India and the U.S., reduced external hiring dependency by 85%, and introduced programs in rewards, benefits, and HR tech transformation that helped sustain an eNPS of 70+. Across every role, I blend data-driven insight with a people-centric approach—ensuring that as organizations evolve, they remain anchored in transparency, empathy, and performance excellence. Guided by curiosity, continuous learning, resilience, and ethical leadership, I aim to create cultures that empower both individuals and organizations to thrive. Let’s connect to explore ideas and opportunities that elevate how we think about people, culture, and the future of work.

Experience

5 yrs 7 mos
Total Experience
2 yrs 6 mos
Average Tenure
7 mos
Current Experience

Acevector

Organizational Development Specialist

Nov 2025Present · 7 mos · Gurugram, Haryana, India · On-site

  • Spearhead organizational development initiatives for AceVector, enhancing talent management and learning strategies.
  • Develop a comprehensive charter that aligned with the goals of Snapdeal, Unicommerce, and Stellaro Brands.
  • Collaborate with cross-functional teams to identify and implement effective learning and development programs.

Novatr

2 roles

Associate Manager - People and Culture

Oct 2024Nov 2025 · 1 yr 1 mo · On-site

  • Partnered with business leaders to align people strategy with organizational goals, enabling ~10 hires/month while maintaining an average hiring TAT of under 45 days.
  • Designed and implemented competency frameworks and career pathing guides covering 100% of roles, creating clarity on growth trajectories and future leadership pipelines.
  • Led end-to-end performance appraisal cycles for 150+ employees using a Metric based framework, increasing appraisal completion rates to 95% and strengthening manager–employee alignment.
  • Conducted compensation benchmarking across tech and business roles, influencing pay decisions that improved retention in critical functions by 12%.
  • Designed and facilitated L&D programs (soft skills, leadership readiness, technical upskilling), delivering 25+ sessions that impacted 200+ employees and customers, improving training satisfaction scores to 4.6/5.
  • Launched and managed employee engagement initiatives (eNPS surveys, recognition programs, cultural events), improving eNPS by 18 points over two cycles.
  • Partnered with leadership to navigate organizational change (new policies, performance processes, employer branding initiatives), balancing strategic planning with hands-on execution.
  • Served as a bridge across HR, business, and leadership teams, ensuring seamless execution of people initiatives across multiple geographies.
  • Leveraged HR analytics (attrition trends, engagement scores, appraisal data) to influence senior leadership decisions, directly shaping talent strategy.
  • Drove values embedding programs and culture initiatives, resulting in 80%+ participation in organizational rollouts.
Business RequirementsPerformance AppraisalHR Business PartneringStartup EnvironmentsBusiness AcumenTalent Development+14

Senior Associate- People and Culture

May 2023Sep 2024 · 1 yr 4 mos · On-site

  • Led Voice of Employees Project: Gathered feedback from employees through surveys and focus groups for the first time in the organization creating a formal channel for collecting feedback and increasing the 'Trust Index'.
  • Introduced and executed Employer Branding Initiative: Attracted top talent through employer branding efforts, leading to a 25% decrease in time-to-fill vacancies.
  • Created and implemented Rewards and Recognition Program: Established a fair and transparent rewards system, boosted employee morale and motivation with timely recognition.
  • Managed Payroll Process: Ensured timely and accurate payroll processing, minimizing errors and discrepancies, resulting in a 99% payroll accuracy rate and improved payroll efficiency, reducing processing time by 20% through automation and process optimization.
  • Conducted Exit Management Process: Streamlined the exit process, resulting in a reduction in exit processing time from 15 to 5 days. Gathered valuable insights from employee departures, leading to improvements in retention strategies and organizational culture which served as a data point for next HR initiatives.
  • Calculated People Cost Projections: Provided accurate projections of human resource costs (People costs, HR Budgets) aiding in budgeting and financial planning
  • Optimized Onboarding Program: Enhanced the onboarding experience for new hires which improved new hire retention rates by 20% through a comprehensive onboarding program tailored to organizational values and culture.
  • Streamlined Hiring Process: Improved recruitment efficiency, reducing time-to-fill vacancies by from an average of 50 days to 30 days.
  • Developed and designed first time People Manager Training: Equipped team leaders with strong leadership and managerial skills, leading to improved team dynamics and employee engagement.
  • Enhanced organizational performance through effective people management practices and talent development initiatives.
Business RequirementsHR Business PartneringStartup EnvironmentsStrategic Human Resource PlanningBusiness StrategyHuman Resources Information Systems (HRIS)+7

Bright money

3 roles

Senior Talent Advisor

Promoted

Jan 2022May 2023 · 1 yr 4 mos · Bengaluru, Karnataka, India

  • Gathering key hiring requirements from the business leaders and developing hiring plans for 5 functions simultaneously.
  • Executing hiring plans to get relevant talent onboard using Greenhouse and Skillate.
  • Reduced dependency on hiring agency and consultants by 85% by developing in-house capacity
  • Researched and conducted compensation benchmarking for 20+ open roles across India and USA
  • Built teams of Customer Success, Marketing, Design and Growth from scratch. Also, contributed in building teams of Product and Data Analytics to make the employee base of 150+ employees.
  • Launched organisation wide rewards and recognition program increasing the satisfaction score in pulse surveys to 85%.
  • Amended the benefits program introducing new benefits to cater to work-life balance and team bonding in the remote world contributing to eNPS of over 70 consistently.
  • Directed the change management process with respect to ATS and HRMS tools. Completed the process within 30 days.
  • Administered organisation wide 'pulse surveys' to keep a tab on employee engagement
  • Mentored a managed a team of 3 people
Business RequirementsProfessional MentoringHR Business PartneringStartup EnvironmentsBusiness AcumenTotal Rewards Strategies+24

Human Resources Executive

Oct 2020Jan 2022 · 1 yr 3 mos · Bengaluru, Karnataka, India

  • Worked in diverse facets of recruitment, employee engagement and Learning and development.
  • I was responsible for non-tech hiring, introducing virtual engagement models for team building and launched learning and development programs (Both internal and external).
  • Implemented Applicant Tracking system (Greenhouse) for assisting in recruitment efforts streamlining the recruitment efforts and reducing operational time by 45 mins per day.
  • Implemented background verification process for employees as part of compliance. Conducted background verification for existing as well as new employees.
  • Hired a team of 9 people for the United States office in the domains of product, marketing, growth and marketing.
  • Introduced, implemented and managed employee benefits for the United States including Medical, Vision, Dental, life insurances; retirement (401)k plans, flexibility and time offs processes.
  • Handled employee grievances of the United States Office.
  • Worked on Greenhouse, Plum, Gusto and other internal tools and software.
Business RequirementsStartup EnvironmentsTalent DevelopmentGreenhouse SoftwareHuman Resources (HR)Global Talent Acquisition+13

Human Resources Intern

Jul 2020Oct 2020 · 3 mos · Bengaluru, Karnataka, India

  • As an intern at Bright, I began with recruiting for teams of customer success and marketing. Hired 4 people within the first 45 days at the organization.
  • Worked on implementing and executing employee engagement plans including virtual celebrations and fitness classes.
Startup EnvironmentsEmployee EngagementRecruitingHiringStakeholder Management

Granger oliver

Knowledge Curator Intern

Jul 2020Oct 2020 · 3 mos · London, England, United Kingdom (Remote)

  • 1. Training Design:
  • Implemented the process of training flow and content design.
  • Created & executed the training design for the organisation.
  • Created content design based on behavioural training.
  • Created learning calendar including workshops and launch of online modules.
  • 2. Training Content Creation:
  • Created online training manuals and learning programs for students of 6-12th grade and college
  • students.
  • Content delivery through e-learning.
  • Boosted 20% increase in student engagement through high quality training content.
  • Initiated 12% increase in student enrolment into the training programs.
  • 3. Training needs evaluation:
  • Conducted needs analysis of students through psychometric assessments to improve training.
  • Assessed the effectiveness of the learning delivery processes through analysis of metrics and
  • feedback.
Training & DevelopmentInstructional DesignStudent DevelopmentInstructor-led TrainingE-Learning

Niit limited

Human Resources Trainee

Apr 2019Jun 2019 · 2 mos · Gurugram, Haryana, India

  • Worked on an internal performance management system, intended for use by the entire organization.
  • Contributed to the completion of an Excel-based performance dashboard intended for senior
  • management and performance improvement.
  • Created a communication plan to assist in effective conversations with employees, with the goal of
  • conducting efficient and friendly performance appraisals.
  • Assisted in the weekly publication of performance dashboards.
  • Helped raise the project completion status of the performance management framework from 45% to
  • 80%, alongside a team of 4.
  • Participated in a quantitative research study, as part of the organization and MBA program
Microsoft ExcelData AnalysisPerformance ManagementCompensation & BenefitsStakeholder Management

Housing and urban development corporation

Human Resource Intern

Dec 2018Jan 2019 · 1 mo · New Delhi, Delhi, India

  • Performance Management: Conducted the annual performance appraisal according to the records of
  • the performance management system.
  • Induction and Onboarding : Scheduled induction and created briefing documents which improved
  • workflow in the early onboarding process.
  • Recruitment: Assisted in the Recruitment process through creation and distribution of advertisements
  • for vendors. Posted jobs on website and social media channels. Assisted in screening resumes and follow
  • up for background verification of candidates. Created interview tool kit on Greenhouse software.
  • Created offer letters for approved candidates. Scheduled interviews and responded to candidate
  • queries.
  • Review and Design HR policies: Reviewed and modified pre-existing recruitment process and attendance policy such as written tests, interview material and job description.
  • Other tasks: Collected and Updated employee information onto the Online Management System.
  • Assisted in creating report and maintaining data in the system.
HR Policy FormulationPerformance ManagementOnboardingRecruitingInduction Program

Education

School of Management (erstwhile SBPPSE)

MBA - Master of Business Administration — General Management

Jan 2018Jan 2020

Miranda House, Delhi

Bachelor's in elementary education — Elementary Education and Teaching

Jan 2014Jan 2018

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