May 2023 – Apr 2025 · 1 yr 11 mos · Banglore · On-site

• 1:- Managing key customers and building long-term relationships, leading to increased business for the Company.
• 2:- Managing difficult customers competently while ensuring minimum customer churn.
• 3:- Achieve the sales boost possible targets given for the allocated accounts. Responsible for sell growth and account management and building a thorough understanding of key customer needs and requirements.
• 4:- Play an integral part in generating new sales that will turn into long-lasting relationships.
• 5:- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• 6:- Collaborate with the Solutions team to provide the products and services and ensure timely delivery to customers.
• 7:- Maintain hygiene and control escalation matrix for customer complaints resolution.
• 8:- Product listing/Store creation for Ajio platform.
• 9:- Follow internal processes to ensure the end to end sales cycle and meeting account metrics.

May 2022 – May 2023 · 1 yr · Bengaluru · Remote

• Work as an key account manager who is responsible for seller sale growth at Meesho platform with listing optimization and
• advertisement. Also I am committed to develop and manage a fulfilment strategy with the suppliers to ensure the best selection along with the optimal cost and service. I am also helping to Build, retain and groom a strong team to deliver across functions - Set goals, define KPIs and ensure team tracks effectively towards goals

Jun 2020 – Jan 2022 · 1 yr 7 mos · Indore, Madhya Pradesh, India

• Work here as an E-commerce executive to contribute into the sale of the brand as representative towards the marketplace.
• I got the opportunity to get the promotion twice in the span of my duration.
• I am versed in Amazon complete account management like
• Operational Task:- On boarding of the brand on Amazon , Cataloging and it's optimization, Order processing manual and in bulk as well, Manage the account health, Run deals and coupons, Manage Reconciliation and all other operational task.
• Promotional Task:- Create campaigns and manage the ACOS by optmsing it timely.
• I have gone through many categories in my 1.5yr experience with Enewcleus like Apparel, FMCG, Health and fitness care, Car and Motorbikes, Home and Kitchen etc.

Jun 2017 – Jun 2020 · 3 yrs · Indore, Madhya Pradesh, India

• This was my first job as an e-commerce executive and here i learned a lot. my major task was capturing and structuring of data to create product content for e-commerce organization and then need to upload the data to the eCommerce site like wayfair, amazon and flipkart.