N

Nikita Jain

Product Manager

Gurugram, Haryana, India8 yrs 10 mos experience

Key Highlights

  • Strong advocate of customer centricity and agility.
  • Rich experience across diverse sectors and roles.
  • Passionate about learning and adapting to challenges.
Stackforce AI infers this person is a versatile professional with expertise in customer experience management and data-driven decision-making across multiple industries.

Contact

Skills

Core Skills

Program ManagementBusiness StrategyMarketing StrategyProject ManagementData Analysis

Other Skills

Business AnalysisCommunication SkillsDigital StrategyProcess ImprovementTeradata SQLVisual Basic for Applications (VBA)Microsoft ExcelFigma (Software)SAS ProgrammingPython (Programming Language)Training & DevelopmentCustomer ServiceTeamworkTeam ManagementEnglish

About

“Adaptability is the hallmark of successful education.” With demonstrated capabilities in customer experience management, user growth, analytics, program management and stakeholder management; I am a strong advocate of customer centricity, agility and data driven decision making. I have a rich experience of working in different sectors spanning across non-profit organizations to e-commerce start-ups, from BFSI firms to consulting MNCs; and if there's one thing that has helped me make progress, it would be my willingness to learn and adapt. I love to experiment; and test as well as push my limits whenever and wherever possible. This love for challenges has not only made me make some unconventional choices in life but also helped me explore my love for old English literature and Psychology. In my leisure time, I also love to philosophize and indulge myself in penning my thoughts. Interest Areas: Customer Experience Management, User Growth, and Program Management Contact:- nikita.lsr@gmail.com

Experience

8 yrs 10 mos
Total Experience
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Average Tenure
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Current Experience

Indusind bank

Deputy Vice President - Product Growth

Mar 2023Present · 3 yrs 3 mos · Gurugram, Haryana, India · On-site

Business AnalysisCommunication SkillsProgram ManagementDigital StrategyBusiness StrategyMarketing Strategy

Zomato

Global Growth Manager

May 2022Feb 2023 · 9 mos · India · On-site

Business AnalysisCommunication SkillsProcess ImprovementProgram ManagementMarketing StrategyDigital Strategy

Accenture in india

Technology Strategy Analyst

May 2021May 2022 · 1 yr · India

Business AnalysisProject ManagementBusiness StrategyProgram Management

Citi

Data Management Officer – NA Cards Risk

Dec 2019Mar 2020 · 3 mos · Bengaluru Area, India

Data AnalysisTeradata SQLVisual Basic for Applications (VBA)

American express

Senior Business System Analyst

May 2017Mar 2019 · 1 yr 10 mos · Gurgaon, India

Teradata SQLVisual Basic for Applications (VBA)Microsoft ExcelData AnalysisProgram Management

Crownit (goldvip)

Assistant Manager - Digital Marketing

Apr 2015Apr 2017 · 2 yrs

Airtel & vodafone telecom distribution

Operations Manager

Nov 2013Feb 2015 · 1 yr 3 mos · New Delhi, Delhi

Education

Indian Institute of Management Bangalore

Master of Business Administration - MBA (1 Year Full Time)

Jan 2020Jan 2021

Lady Shri Ram College For Women

BA Programme — Economics and Computer Application

Jan 2009Jan 2012

Ryan International School, Noida

Senior Secondary — Commerce

Jan 2007Jan 2009

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