Oct 2025 – May 2026 · 7 mos · Remote

• Led AI-driven go-to-market (GTM) initiatives by leveraging CRM systems and marketing automation tools to streamline communication, optimize lead funnels, and drive data-backed decision-making.
• Architected and deployed automated marketing, sales, and business workflows, significantly improving team efficiency, reducing manual overhead, and accelerating response cycles across operations.
• Designed and executed scalable growth strategies, resulting in a 60% increase in lead generation and conversion rates. Revived and managed dormant product lines, unlocking new revenue streams.
• Operated at the intersection of product, growth, and operations—using automation and AI to build high-leverage systems that scaled business impact with minimal resources.

Dec 2024 – Apr 2025 · 4 mos · Edmonton, AB · Remote

• Contributed to the end-to-end development of client-facing web applications for US-based customers using Next.js, translating business requirements into scalable and user-centric solutions.
• Designed and iterated on high-fidelity UI/UX prototypes in Figma, aligning user needs with business objectives and achieving 100% stakeholder approval. Drove design decisions through continuous feedback loops, ensuring seamless collaboration between clients, design, and development teams.
• Partnered closely with stakeholders to refine product direction, rapidly incorporate feedback, and deliver polished, production-ready interfaces that met both functional and experiential standards.

Nov 2024 – Mar 2025 · 4 mos · United States · Remote

• Trained and fine-tuned large language models (LLMs) by rigorously evaluating response quality, factual accuracy, and logical consistency across domains including English, Python, and Java.
• Designed and deployed complex, adversarial prompts to stress-test model reasoning, uncover edge cases, and expose hidden failure modes. Conducted in-depth error analysis to identify patterns in model inaccuracies and implemented targeted corrections, contributing to measurable improvements in model reliability and performance.
• Played a key role in enhancing model alignment by ensuring outputs met high standards of clarity, correctness, and real-world applicability.

Jul 2024 – Sep 2024 · 2 mos · England, United Kingdom · Remote

• Engineered and enhanced a luxury cab booking web interface, delivering a seamless and visually consistent user experience. Spearheaded improvements in UI/UX design and interaction flows, driving an estimated 45% increase in usability and user engagement.
• Diagnosed and resolved critical frontend performance bottlenecks, significantly improving application responsiveness and reliability. Collaborated cross-functionally to refine UI components, optimize user journeys, and ensure a high-quality, production-ready interface.

May 2024 – Sep 2024 · 4 mos

Jan 2023 – Sep 2024 · 1 yr 8 mos

Jan 2023 – Oct 2023 · 9 mos

• As a Customer Relations Executive at CS FOR ALL, my main focus is on building and
• maintaining profitable relationships with key customers. I understand the importance of
• connecting the dots between customers and success and I am dedicated to delivering
• exceptional customer service.
• I have a proven track record of success in managing customer interactions, identifying new
• business opportunities, and achieving sales targets. My expertise in Customer Relationship
• Management (CRM) and Lead Generation allows me to identify potential customers and
• build strong relationships with them. I am skilled in creating and implementing customer
• retention strategies, providing customer support, and analyzing customer data to make
• data-driven decisions.
• I am a tech-savvy professional who is proficient in using various tools and technologies to
• manage customer data and communication. I have experience in using CRM software and
• have knowledge of marketing automation tools.

Jul 2022 – Sep 2022 · 2 mos