Dushyant Kanal

CEO

Gurugram, Haryana, India13 yrs 9 mos experience
AI Enabled

Key Highlights

  • Developed a hiring app fulfilling 50% of blue-collar needs.
  • Built a gamified system to enhance store performance.
  • Led teams to exceed revenue targets at ITC Hotels.
Stackforce AI infers this person is a strategic leader in HR Tech and Hospitality Management.

Contact

Skills

Core Skills

Business StrategyHuman Resources (hr)Stakeholder ManagementVendor ManagementBudget ForecastsFood & Beverage

Other Skills

Digital MarketingOutbound CallingAI ChatbotsAutomated Outreach SystemsGamified Metric SystemFull Stack L&D PlatformGuest SatisfactionRevenue ManagementTeam ManagementFood and Beverage ManagementBudgetingForecastingCoffee Shop OperationsPre-opening ManagementData Analysis

About

I deliver large-scale impact through strategic planning and swift execution. At Blinkit, I developed new hiring channels — combining digital marketing, targeted referrals, resurrections, and internal migration — supported by outbound calling, AI chatbots, and automated outreach systems (in-app notifications, WhatsApp, IVR). All of this runs through our ‘Blinkit Picker Onboarding’ app, which now fulfills 50% of our nationwide blue-collar hiring needs. I’ve also built a national gamified metric system to boost store performance and designed a full stack L&D platform for on-ground teams. Previously at ITC Hotels, I’ve managed large teams, improved guest satisfaction to record levels, and consistently exceeded revenue targets while delivering, within pre-defined cost constraints. I’m passionate about solving complex operational challenges, building scalable systems, and empowering frontline teams to excel. My work is grounded in strong leadership, clear stakeholder communication, and a track record of translating strategy into measurable results. I value a culture where people feel respected, leaders are supportive , integrity is non-negotiable, and everyone has opportunities to learn, grow, and contribute their best work.

Experience

13 yrs 9 mos
Total Experience
3 yrs 3 mos
Average Tenure
8 mos
Current Experience

Pronto

Regional Head

Oct 2025Present · 8 mos · Gurugram, Haryana, India · On-site

Blinkit

Program & Product Manager

May 2024Sep 2025 · 1 yr 4 mos · Gurugram, Haryana, India · On-site

Digital MarketingOutbound CallingAI ChatbotsAutomated Outreach SystemsGamified Metric SystemFull Stack L&D Platform+2

None

MBA @IIM Bangalore

Aug 2022May 2024 · 1 yr 9 mos

Itc hotels

3 roles

Banquet Manager

Promoted

Dec 2019Aug 2022 · 2 yrs 8 mos

Guest SatisfactionRevenue ManagementTeam ManagementBusiness StrategyStakeholder Management

Assistant Food Beverage Manager

Promoted

Aug 2019Dec 2019 · 4 mos

  • At this time I took over roles of Food and Beverage MARCOMM management, department training’s , manpower management and budgeting/forecasting for the department.
Food and Beverage ManagementBudgetingForecastingVendor ManagementBudget Forecasts

Food & Beverage Executive

Aug 2016Aug 2019 · 3 yrs

  • Took care of multiple responsibilities at this time including coffee shop operations, Fabelle pre opening manager … followed by manager for Dum Pukht and Dakshin Coastal whilst handling Fabelle operations as well.
Coffee Shop OperationsPre-opening ManagementFood & Beverage

Itc hmi

2 roles

Management Trainee

Aug 2014Aug 2016 · 2 yrs · Gurugram, Haryana, India

Student Trainee

Aug 2012Aug 2014 · 2 yrs · Gurugram, Haryana, India

Education

Indian Institute of Management Bangalore

Master of Business Administration - MBA

Mar 2023Mar 2024

ITC Hospitality Management Institute

PGD — Hospitality Administration/Management

Aug 2012Aug 2016

Indira Gandhi National Open University

Bachelor's degree — Tourism Studies

Aug 2012Dec 2015

Air Force Golden Jubliee Institute

12th Standard

Mar 2012Present

Stackforce found 100+ more professionals with Business Strategy & Human Resources (hr)

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