Hemant Singh

Director of Engineering

Gurgaon, Haryana, India13 yrs 10 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in driving profitable healthcare operations.
  • Advocate for preventive health initiatives.
  • Proven track record in strategic corporate partnerships.
Stackforce AI infers this person is a Healthcare Operations Leader with a focus on profitability and preventive health strategies.

Contact

Skills

Core Skills

P&l ManagementOperational EfficiencyHealthcare OperationsBusiness Development

Other Skills

Process OptimizationPredictive ModelsData-based Decision FrameworksStrategic PartnershipsChannel SalesOnline Payment SolutionsHealth-Tech StrategyData-driven Decision MakingPredictive AnalyticsBusiness StrategyProfit OptimizationProcess ExcellenceRetail OperationsTeam ManagementMarket Research

About

India is facing a silent healthcare crisis — rising lifestyle disorders, late diagnosis, and reactive treatment models that strain both individuals and organizations. I work at the intersection of healthcare operations, profitability, and preventive strategy to build systems that are not just efficient — but scalable and sustainable. Currently looking after Retail Expansion & Operations in the healthcare ecosystem, I am responsible for driving: • End-to-end business performance & P&L of Western Zone. • Operational efficiency across diagnostics & pharmacy networks • Process optimization to improve margins • Strategic corporate health partnerships. My focus goes beyond managing operations — I aim to create measurable impact. Whether it’s improving turnaround times, optimizing cost structures, or driving preventive health initiatives for organizations, the goal remains the same: better health outcomes with stronger business fundamentals.I strongly believe preventive healthcare will define the next decade in India. Organizations that invest early in employee health will see exponential returns in productivity, engagement, and long-term cost control. I am passionate about building scalable healthcare models that combine operational excellence with meaningful societal impact. Let’s connect if you’re interested in: • Corporate preventive healthcare programs • Healthcare business growth & expansion • Operational transformation in health-tech

Experience

13 yrs 10 mos
Total Experience
2 yrs 10 mos
Average Tenure
9 yrs 1 mo
Current Experience

Tata 1mg

3 roles

Director - B&M Retail

Promoted

Apr 2024Present · 2 yrs 2 mos

  • Owning P&L for retail pharmacy & operations
  • Driving revenue growth through strategic expansion and performance optimization
  • Improving gross margins through inventory control, shrinkage reduction, and cost optimisations.
  • Enhancing store-level profitability via SOP standardization and productivity improvements
  • Strengthening preventive healthcare integration through diagnostics and chronic care programs
  • Building corporate and institutional partnerships to drive organized retail pharmacy adoption
  • Utilizing predictive models for inventory optimization & Reducing turnaround times.
  • Implementing data-based decision frameworks to improve store-level profitability
P&L ManagementOperational EfficiencyProcess OptimizationPredictive ModelsData-based Decision Frameworks

Senior Manager - B&M Retail

Apr 2021Jun 2024 · 3 yrs 2 mos

Manager Marketplace

Apr 2017Mar 2021 · 3 yrs 11 mos

Balancehero india

Manager Strategic Partnerships

Apr 2017Nov 2017 · 7 mos · Gurugram, Haryana, India

Chillr

Manager Alliances & Partnerships

Nov 2015Mar 2017 · 1 yr 4 mos · Gurugram, Haryana, India

  • Chillr - Mobile Payments Solution
  • Chillr is a Bank Agnostic Mobile Payments Application which facilitates Instant transfer of funds from your bank account to anyone in your phonebook even without having to know their phone number. Chillr raised a series A funding of about $6 Million within 6 months of its operations.
  • ★ Business Development Measures & Alliances - Channel & Corporates
  • ★ Online Payment Solutions - Online Key Accounts
  • ★ Offline Payment Solutions - Key Accounts Handling - Retail Chains & Standalone Stores
  • ★ Mobile Payment Solutions & Web Interface - Offline Payments
  • ★ Tags Business - NGO 's & Institutions
  • ★ Mass Pay API/Interface - One to Many Payments
  • ★ Campaigns & Activities
  • ★ Handling a FOS team, to acquire more and more offline merchants.
Business DevelopmentChannel SalesOnline Payment Solutions

Amazon.in

2 roles

City Lead

Promoted

Apr 2015Oct 2015 · 6 mos

  • Handling a team of sales and service associates with the objective of getting more sellers for the marketplace platform of Amazon.in on board.
  •  Understand newly launched services offered by Amazon and be able to articulate its functions and benefits to internal and external audiences in terms of bringing the benefits of selling online.
  • Delegating the tasks and responsibilities among the team and monitor them to ensure timely completion.
  •  Identify and fulfill the training needs of sales associates to ensure that the entire team is working at optimum productivity levels.
  •  Manage daily/weekly reporting of the team of sales & services.
  •  Account management
  •  Develop standard operating processes to scale the working of the team.
  •  Responsible to increase the GMS/revenue from the assigned territory.
  •  Responsible for the Vendor retention & responsible for managing Key accounts of the territory.
  •  Identifying the right selection from the market and to bring on the platform.
  •  Track and monitor the Seller performance metrics to reduce defects.
  •  Reducing out of stock situations & improving Stock Fill Rates.
  •  Constantly work to improve product key attributes for better customer experience.

Sales Associate

May 2014Oct 2015 · 1 yr 5 mos

  • Worked with a team of sales associates with the objective of on boarding more sellers on Amazon Marketplace.
  •  Understand services offered by Amazon and be able to articulate its functions and benefits to internal and external audiences in terms of bringing the benefits of selling online.
  •  Help SME’s and SMB’s in creating their online stores and reaching maximum buyers through Amazon.in
  •  Cold calling, generating leads, qualifying leads and offering them amazon services.
  •  Managing relationships with the Brands, Sellers, distributors etc
  •  Responsible for Vendor Management & Account Management
  •  Negotiating on better pricing, Stock updates & Identifying right product & sourcing them
  •  Rolling out of Fulfillment by Amazon (FBA) services for sellers in Jaipur, Rajasthan.
  •  Inventory Planning in coordination with sellers.
  •  Managing seller performance metrics.
  •  Reducing out of stock situations & improving Stock Fill Rates
  •  Constantly improve product key attributes for better customer experience.
  •  Be a subject matter expert in Sales/Business Development for various categories and their dynamics.

Iris home fragrances

Business Development Executive

May 2012May 2014 · 2 yrs · Greater Jaipur Area

  • Promotion & Brand Marketing of Life style products (home fragrance for Wellness).
  • Focuses Hospitality, Corporate and Retail of Rajasthan as Target Customer Segment.
  • Lead generation, cold calling to reach maximum external audiences.
  • Introduction of products in various renowned retail stores and hospitality chains and retaining them.
  • Appointing distributers and managing the distribution channel and thus the secondary sales.
  • Sales forecasting to match the demand of products.
  • Complete sales process starting from client presentation, negotiation and closure of the deal.
  • Handling the team of brand promoters to scale up the secondary sales.
  • Forecast scheduling needs and ensure sufficient associates on the floor to meet customer demand.
  • Observe and evaluate promoters’ job performance.
  • Forecasted staffing needs and developed a recruiting and hiring strategy to ensure optimal store staffing in all areas.
  • Regularly visited relevant competition to maintain an awareness of store performance issues and market trends.
  • Controlled expenses, shrinkage and inventory levels in the store and depot.

Education

Gautam Buddha University

Master of Business Administration (MBA) — Marketing

Jan 2010Jan 2012

University of Rajasthan

Bachelor of Science (BSc) — Biotechnology

Jan 2006Jan 2009

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