Harsh Gupta

Chief Operating Officer

Ghaziabad, Uttar Pradesh, India7 yrs 8 mos experience

Key Highlights

  • Fintech leader with extensive B2B partnership experience.
  • Expert in operations at the intersection of finance and technology.
  • Proven track record in building systems for growth.
Stackforce AI infers this person is a Fintech leader specializing in B2B partnerships and operations management.

Contact

Skills

Core Skills

Operations ManagementBuilding Business PartnershipsCustomer Service

Other Skills

People ManagementOutsourcingCross-functional Team LeadershipProject ManagementClient RelationsCustomer Service RepresentativesFlexible Approach

About

Fintech leader driving scalable B2B partnerships across banks, platforms, and enterprise clients. I lead operations at the intersection of finance and technology—accelerating go-to-market execution, streamlining compliance, and delivering partner-ready infrastructure. Passionate about building systems that turn complexity into growth.

Experience

7 yrs 8 mos
Total Experience
2 yrs
Average Tenure
1 yr 7 mos
Current Experience

fixerra

Head of Operations

Nov 2024Present · 1 yr 7 mos · Remote

Building Business PartnershipsPeople ManagementOperations Management

Indmoney

2 roles

Social Media Specialist

Feb 2023Nov 2024 · 1 yr 9 mos · Gurugram, Haryana, India · Remote

  • Handling social media escalations "Twitter,Grievance, CEO,CCO escalations"!
People ManagementCustomer Service

Senior Operations Executive

Mar 2022Jul 2023 · 1 yr 4 mos · Gurugram, Haryana, India · Remote

People ManagementCustomer Service

Paytm payments bank

Customer Service Officer

Nov 2019Mar 2022 · 2 yrs 4 mos · Noida, Uttar Pradesh, India

People ManagementCustomer Service

Cogent e services

Customer Support Associate

Sep 2018Oct 2019 · 1 yr 1 mo · Noida, Uttar Pradesh, India

  • Worked as a CSA in Snapdeal process where I looked after customer's escalations regarding their returns & refund status.
OutsourcingCustomer Service

Education

Mahatma Jyotiba Phule (MJP) Rohilkhand University

Bachelor of Arts - BA — B.A

Jan 2015Jan 2018

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