Esha Manchanda

Associate Partner

India11 yrs 4 mos experience
Highly Stable

Key Highlights

  • Over 9 years of experience in enterprise networking and training.
  • Designed impactful training programs for global organizations.
  • Strong background in leadership and soft skills development.
Stackforce AI infers this person is a Corporate Training and Development Specialist with expertise in Soft Skills and Leadership.

Contact

Skills

Core Skills

Leadership DevelopmentTraining DeliveryInstructor-led Training

Other Skills

Growth MindsetCustomer CentricityCommunication ExcellenceWorkplace AccountabilityProductivityStress ManagementCreative Problem SolvingOnline Content CreationPersonality DevelopmentCommunication TrainingVisual CommunicationRelationship BuildingDecision-MakingCustomer Service TrainingTeam Motivation

About

Committed to Delivering Value | Passionate About Transformative Training With over 9 years of diverse professional experience spanning enterprise networking, escalation management, business development, and leadership training, I bring a unique combination of technical expertise and people-centric development insight. I began my career in high-performance technical environments with Aricent Technologies (Cisco TAC) and Orange Business Services, managing complex network operations and critical client escalations for global enterprises. These roles strengthened my structured thinking, operational discipline, and ability to perform under pressure. Over time, I realized my deeper passion lay in empowering individuals and driving professional growth. This led me to transition into Soft Skills and Leadership Development. With over 3.5 years of experience in Soft Skills and Leadership Development, I have designed and delivered national and international training programs focused on communication excellence, customer centricity, growth mindset, accountability, and leadership effectiveness. I have delivered impactful online corporate training programs for organizations such as VMware, Check Point Software Technologies, and British Connections, catering to diverse global audiences including professionals from Singapore, the United Kingdom, China, and India. Earlier in my career at Aricent (Cisco TAC), I also conducted CCNA and CCNP training sessions for new engineering batches, giving me a strong foundation in structured training delivery and technical mentoring. Now what Differentiates Me: -Strong business and operational understanding -Experience managing enterprise clients and critical escalations -Background in business development and client engagement -Extensive experience delivering leadership and soft skills training programs across diverse professional audiences -End-to-end training lifecycle management, from needs analysis to impact evaluation -Ability to align learning initiatives with measurable business outcomes I am now seeking Managerial roles in Training & Development / Corporate Leadership, where I can lead learning strategy, mentor trainers, build scalable capability frameworks, and drive sustainable performance transformation. My mission is to create growth-driven, accountable, and high-performing workplace cultures through empathetic and strategic learning. Let’s connect to create meaningful impact.

Experience

11 yrs 4 mos
Total Experience
2 yrs 3 mos
Average Tenure
--
Current Experience

Pytriot solutions llp

Sr Instructor- Soft Skills & Leadership

Jan 2021Jan 2024 · 3 yrs · Noida, Uttar Pradesh, India

  • Duration: 3 years 1 month
  • Designed and delivered national and international soft skills and leadership development programs aligned with organizational goals.
  • Facilitated training sessions for Managers, Engineers, Tech Leads, and Operations Leaders.
  • Managed the end-to-end training lifecycle, including needs analysis, curriculum design, facilitation, and impact assessment.
  • Conducted customized trainings on Growth Mindset, Customer Centricity, Communication Excellence, Workplace Accountability, Productivity, Stress Management, and Creative Problem Solving.
  • Key Training Areas
  • Growth Mindset & Workplace Culture , Customer Centricity & Service Excellence
  • Communication & Rapport Building,
  • Professional Communication (Telecalling & Email Writing)
  • Productivity & Time Management,
  • Accountability & Ownership ,Stress Management & Mental Well-being
  • Creative Problem Solving, Leadership Development
Leadership DevelopmentTraining Delivery

British connections

Soft Skills Trainer

Jan 2020May 2020 · 4 mos

  • Duration: 5 months (Resigned due to COVID)
  • Delivered Soft Skills Training.
  • Championed Leadership Development initiatives.
  • Orchestrated workshop facilitation.
  • Conducted training sessions covering: Communication Skills, and Leadership Qualities.
  • Certifications:
  • Train the Trainer
  • Voice and Accent
Leadership DevelopmentTraining Delivery

Freelancer

Business Development Specialist

Jan 2017Aug 2019 · 2 yrs 7 mos

  • Duration: 2 years 8 months
  • Travel & AI-Based CRM (Optimove Company)
  • Generated and qualified leads through cold emailing and cold calling initiatives.
  • Executed client acquisition strategies to convert prospects into customers.
  • Conducted market research and competitor analysis to identify new business opportunities.
  • Built and maintained strong client relationships to ensure long-term engagement and repeat business.
  • Client Review from Sales Director Lee Bolger, Optimove
  • "Without a doubt, the best lead gen I've ever received. Esha's English is exceptional. She generated business for our tech company in the European market to great effect. Initially, using introduction emails followed by a soft touch call. Her results exceeded expectations, and feedback was always positive. Can't recommend her enough."
  • Certifications:
  • NLP Practitioner

Orange business services

Problem Management Expert

Mar 2014Dec 2014 · 9 mos

  • Duration: 10 months ( Resigned on medical grounds )
  • Handled network-related issues for Orange Business Services’ enterprise clients, ensuring timely resolution and service continuity.
  • Managed client escalations and coordinated with cross-functional teams to resolve critical incidents efficiently.
  • Oversaw multiple projects, ensuring smooth end-to-end operational execution.
  • Conducted training sessions for project teams to enhance process understanding and performance standards.
Instructor-led Training

Aricent technologies ciscotac

Network Specialist

Apr 2009Dec 2013 · 4 yrs 8 mos

  • Resolved complex network issues for enterprise clients using Cisco routers and switches.
  • Troubleshot routing, switching, and infrastructure-related problems to ensure high network availability.
  • Managed critical escalations and collaborated with global technical teams for timely resolution.
  • Delivered CCNA and CCNP technical training sessions to new engineering batches.
  • Certifications & Technical Credentials
  • CCNA (Cisco Certified Network Associate)
  • CCNP (Cisco Certified Network Professional)
  • Attempted CCIE (Cisco Certified Internetwork Expert – First Attempt)
Instructor-led Training

Education

Dr D.Y. Patil Institute Of Engineering

Bachelor of Engineering (BE) — Computer Science

Father Agnel

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