Jul 2023 – Jul 2024 · 1 yr

Mar 2023 – Jul 2023 · 4 mos

• Head of Partnerships Pre-Sales and Solutions Engineering for APMEA. Manage a team of highly skilled Partner Solution Engineers that help regional partners grow and succeed
• Build and Deliver Global Programs for Partners that will help partner build technical expertise in Freshworks' products so that these partners can evangelise products amongst their customers and grow revenue
• Actively involved is large deals that demand complex solutioning cycle and made sure the product and value positioning is accurate to take the deals to technical and commercial closure. Expert in establishing and maintaining executive level connect to grow business through effective adoption, cross-sell and upsell activities
• Closely work with Channel Leaders to strategize and achieve sales targets, profiling partners, positioning and pitching Freshworks' products, solutioning and providing these partners the required support to achieve their business goals

Apr 2021 – Mar 2023 · 1 yr 11 mos

• Head of Partnerships Pre-Sales and Solutions Engineering for APMEA. Align and develop technical selling expertise of Freshworks' products for the said regions. Contributed to YoY growth of more than 200% from India and SAARC and more than 100% from MEA from 2020 through to 2022
• Supported the development of partners in India and SAARC via Distributors, GSIs and ISVs. Onboarded 30+ tier-1 partners who are self-sufficient to drive business, 4 new distributors and 4 GSIs for a greater market reach and exponential channel growth in the last three years.
• Built a competent solutions engineering team (within Freshworks and in partner ecosystem) for the above said regions to cater to the demands of the region and achieve sustainable growth.
• Actively involved is large deals that demand complex solutioning cycle and made sure the product and value positioning is accurate to take the deals to technical and commercial closure. Expert in establishing and maintaining executive level connect to grow business through effective adoption, cross-sell and upsell activities
• Worked in large RFPs / RFIs to fit in Freshworks solutions appropriately and made sure all technical aspects of the bid is responded to. Have conversations with internal RFP team & Deals Desk and support GSIs & Partners who take part in technical responses for such bids where joint solutioning and proposal definition is necessary.
• Closely work with Channel Leaders to strategize and achieve sales targets, profiling partners, positioning and pitching Freshworks' products, solutioning and providing these partners the required support to achieve their business goals
• Establishing executive level connect with strategic alliances and partners to present the vision and make the partnership successful for both parties
• Strategising short / long-term business plans through effective marketing activities along with the marketing function

Apr 2020 – Apr 2021 · 1 yr

Jul 2016 – Apr 2020 · 3 yrs 9 mos · Chennai Area, India

• Responsible for technical selling of PTC's product portfolio that includes Product Lifecycle Management, Industrial IoT and Analytics for SMB, MM and Enterprise customers in India region
• Responsible for managing large and mid market accounts and acted as a trusted advisor to direct customers that include large OEMs in different industry verticals such as Automotive, Manufacturing, Heavy Machinery, Electronics etc., for their Digital Transformation projects through proper adoption of PTC's technologies
• Support Channel Partners at various levels including enablement needs and also helping them sell the right technology stack to their prospective and existing customers
• Support PTC's and partner's marketing events by acting as a technical SME for PTCs technologies

Feb 2011 – Mar 2015 · 4 yrs 1 mo · Chennai Area, India

• Understanding business processes in areas of engineering and manufacturing and escalate to business process heads the need for process change and process improvement
• Manage “Critical Success Factor” projects related to IT to be in line with organization’s vision
• Lead, Plan and Implement improvements in business processes by leveraging existing and latest IT techologies
• Lead, Plan and Implement new software relevant to areas of engineering, manufacturing and service
• Interacting with software solution providers, software evaluation, requirements gathering, negotiating on time and cost of solution delivery and subsequently implement the solution and support

Apr 2010 – Jan 2011 · 9 mos · Pune, Maharashtra, India

Dec 2008 – Jan 2011 · 2 yrs 1 mo · Pune Area, India

• Design and Development of Siemens' TeamCenter modules / applications
• Customization of Siemens' TeamCenter using ITK, JAVA programming based on customer requirements
• Integration of various CAD platforms & authoring tools, MS Office Products with Siemens' TeamCenter and legacy data migrations
• Siemens' TeamCenter implementation, support and administration

Jul 2006 – Jul 2007 · 1 yr · Bengaluru Area, India