Jul 2021 – Mar 2022 · 8 mos · Chennai

• ▪ Managing monitoring infrastructure and handling real time experience in managing the monitoring tool
• ▪ Worked in creating, configuring and maintaining Infrastructure on AWS Cloud services including Virtual
• Private Cloud (VPC), EC2,,S3, Route53, SNS, CloudFront, CloudWatch and IAM.
• ▪ Fully responsible for the monitoring of servers which deployed as distributed architecture in three different
• datacenters
• ▪ Responsible for keeping track of incident, problem task, change request records on Service-Now tool and
• used Ops-genie tool as primary medium to reach remote teams if any further escalation is needed.
• ▪ Worked on the task of creating an Ansible Playbook to perform operations based on the requirement
• ▪ Worked on migration VMware virtual machines to AWS using SMS and VM import
• ▪ Provide technical support by troubleshooting day-to-day issues on different platforms

Mar 2015 – Mar 2021 · 6 yrs · Chennai

• ▪ Worked on Google suite environment as a Google for Education Administrator
• ▪ Deploy and monitor scalable infrastructure on Amazon web services (AWS) & configuration
• management.
• ▪ Working experience with Google Admin console to manage Google Workspace services
• ▪ Hands on experience to Create, manage, and delete users and groups in the Admin console
• ▪ Install and administer third party add-ons required for the organization
• ▪ Device management, maintenance and matriculation, including all student devices
• ▪ Purchasing, installation, and logistical support of hardware and software to teachers to promote their effective
• use of technology in the educational setting
• ▪ Collaborate on strategic initiatives and provide support of ongoing evaluation of the school technology plan,
• including the scope and sequence, and make modifications as needed
• ▪ Training and support for the staff, parents' and students

Mar 2007 – Feb 2008 · 11 mos · Chennai, Tamil Nadu, India

• ▪ Deploy, maintain, and troubleshoot core business applications, including application servers, associated
• hardware, endpoints, and databases
• ▪ Perform design, implementation, and upgrades of information systems to meet the business and user
• needs
• ▪ Implement best practices for scalability, supportability, ease of maintenance, and system performance
• ▪ Provide documentation of all processes and training as needed
• ▪ Develop and implement maintenance procedures, monitor systems health, gather system statistics, and
• troubleshoot reported errors and alarms.
• ▪ Assist in troubleshooting advanced technical issues within the network and telecommunications
• environments
• ▪ Monitor and respond quickly and effectively to requests received through the IT Remedy Enterprise
• helpdesk system
• ▪ Monitor Service Desk for tickets assigned to the queue and process first-in first- out based on priority
• ▪ Hands on experience on scheduling and monitoring SAP jobs in R3, BW, and APO Consoles
• ▪ Hands on experience on scheduling and monitoring in IBM Tivoli Workload Scheduler
• ▪ Involved in monitoring Network Devices through Network Node Manager of HP Open view and Network
• performance monitoring using Solar Winds, Nagios

Jul 2000 – Aug 2003 · 3 yrs 1 mo · Chennai, Tamil Nadu, India

• ▪ Involved in Installing and Configuring all types of Intel servers with an operating system of Linux,
• Windows NT, Win2000 and connected 150 Workstations to Server to perform client /server
• ▪ Experience in Installing, configuring and administering heterogenous LAN/WAN networks. Proficient in
• implementing and supporting information systems with RedHat Linux 6.1/7.2, Mandrake 7.0/8.1, Debian,
• Windows NT4.0/2000 Server, NT 4.0/2000 workstation & Windows 95/98
• ▪ Efficient in performance monitoring and troubleshooting. Able to quickly absorb and excel technically in
• any tate-of-the art information system while completing the job in a timely manner
• ▪ Experience with knowledge of network operating systems and protocols. Excellent in configuring TCP/IP
• based networks
• ▪ Experience in Installing, configuring and administering Web server / PHP / MYSQL / Squid / DNS /
• Sendmail / MS Exchange Server / IIS
• ▪ Involved in Hardware maintenance and trouble shooting in server and PC