Jun 2021 – Jun 2022 · 1 yr · Chennai, Tamil Nadu, India · Remote

• Moved on to be a part of Zoominfo India after an acquisition event. In the new constellation of the team, I drove the product strategy for the Zoominfo Chat product.
• Areas of focus:
• ❇️ Platform customer experience
• ❇️ Slack & Microsoft teams integrations
• ❇️ Product Analytics for Chat
• ❇️ Strategic partnerships within the larger Zoominfo Organization
• ❇️ Customer Retention
• Notable Projects:
• ❇️ Launched the Zoominfo Highlights feature to provide SDRs a quick summary view of their target accounts within their Slack, Teams and Chat Inbox experiences. This feature saw a soaring 42% implementation rate one month after launch.
• ❇️ Drove the Slack + Workflows integration that is extensively used by Zoominfo Advanced and Elite customers across the world.

Nov 2020 – Jun 2021 · 7 mos · Chennai, Tamil Nadu, India · Remote

• Insent.ai is a B2B Conversational Marketing Chatbot that empowers Marketers to engage prospects through conversational marketing experiences and seamlessly hand-off hot leads to their SDRs in their daily business communication tools.
• APM #1 and PM #3, where I was a part of a team of three PMs and reported to the CEO.
• Notable Projects:
• ❇️ Designed the Insent.ai knowledge base and contributed 100+ guides and feature explainers which was read by over 250 marketers and sales managers each month. Post-acquisition, the distribution of the same content scaled to ~50K views per month.
• ❇️ Analysed feedback from over 500 marketers and shaped the State of B2B buyer enablement report 2021 collaboratively with Heinz Marketing Inc, MarketingProfs, PathFactory, and 6sense.

Jul 2019 – Apr 2020 · 9 mos · New Delhi Area, India · On-site

• Atlan is a data democratization company that helps data teams collaborate frictionlessly on data projects. We are creating a home for data teams — allowing them to truly democratize both internal and external data, while automating repetitive tasks.
• I joined after the Atlan rebrand and was APM #1. I contributed to the strategy for two products during my tenure at Atlan:
• ❇️ Atlan Collect: A B2B Data Collection and Analytics Tool
• ❇️ Atlan - A modern data catalog and data orchestration software.
• Notable Projects:
• ❇️ Improved time to value for a prospect by 5x (from 60 minutes to 10 minutes) by introducing self-service product onboarding.

Feb 2019 – Jun 2019 · 4 mos · Chennai, Tamil Nadu, India

• In my last semester at IIITDM, I worked full time for the Credit Risk Analytics team at PayPal, Chennai as a Risk Analyst. In this role, I primarily focused on two areas of work focusing on the PayPal Credit product - adhoc data analytics for the Credit Risk Analytics team and developing a Slack chatbot for analytics reporting.
• The Slack Chatbot helped save 2.5 hours in daily operational time for the Credit Risk team to quickly check the health of the business and to understand different areas of risk.

May 2018 – Oct 2018 · 5 mos · Tamil Nadu · Hybrid

• During my design project at IIITDM Kancheepuram, I had an incredible opportunity to work with Roca, contributing to the entire product development process, from discovery to development. I traveled extensively throughout Tamil Nadu, studying customer experience, sales processes, and market sentiment surrounding a fast-moving toilet seat purchased by over 200K customers annually.
• My immersion in sales hubs and interaction with distributors and retailers allowed me to identify the core challenges facing the product's status quo and develop a plan for the new variant. By presenting my recommendations to Roca, I helped shape the development of their next product iteration.
• Through this project, I connected with people from various backgrounds, including warehouse workers, engineers, manufacturing specialists, retailers, wholesalers, and product development professionals. This experience taught me the importance of connecting with the human spirit and understanding real human needs, irrespective of their role in the value chain. And yes, it's true - I've become truly passionate about toilets!
• Travel also gave me a holistic perspective on product development. Immersion in Indian towns and rural settlements gave me a unique perspective of design for the Indian masses and glimpses of an India of the future.

Oct 2017 – Aug 2019 · 1 yr 10 mos · Remote

• Mentored 5 high school teams from India, Pakistan, UAE and China on their entrepreneurship ideas. The intent of the course was to teach chidren how to approach the process of going from problem definition to an MVP through hands-on exercises.
• As someone who is very passionate about education, this experience was eye opening for me to understand how children across the Asian sub-continent thought about products and businesses.
• What I took away:
• ❇️ Helped me identify areas I could support juniors and peers through mentorship engagements.
• ❇️ I deeply appreciated the joy of teaching and learning. I parallelly decided to double down on this dimension by becoming a teaching assistant for the product design curriculum at IIITDM Kancheepuram.

May 2016 – Jul 2016 · 2 mos · Bangalore

• Working at IISc as a researcher was a childhood dream! In this role, I worked for the M2D2 laboratory under the guidance of Prof. G.K.Ananthasuresh. My work focused on the domain of compliant mechanisms and specifically on improving a 2D visualization kit for compliant mechanisms that my college senior and mentor, Ananth, had worked on the previous year.
• My work spanned the testing and analysis of the beam segment in the Compliant Mechanisms Kit. I worked with commercial Finite element Analysis software and used the Dynamic motion analyzer for testing the beam samples.
• It was my first stint where I worked at the intersection of rigorous experimentation and complex theoretical models. At the end of the internship, I developed an analytical model for bending of beams with variable cross-sections for small deflections.
• Overall, this stint helped me build a deeper appreciation of "doing" Science and Engineering and helped me cultivate a mindset of learning by doing.
• Learning Outcomes:
• ❇️ Stress Modelling 101
• ❇️ Research Methods and Tools
• ❇️ Enquiry and the Socratic Method
• ❇️ Exposure to the life of a graduate researcher/Ph.D. student
• Tools Used:
• ❇️ Ansys FEA
• ❇️ Autodesk Inventor