Adithya KR Sharma — Operations Associate

Area Manager with over 12 years of experience in the automotive industry, specializing in after-sales operations. Demonstrated expertise in managing and optimizing dealer service centers, enhancing customer satisfaction, and driving revenue growth. Proven track record of leading cross-functional teams, implementing process improvements, and achieving performance targets. Adept at fostering strong relationships with stakeholders, ensuring compliance with company standards, and utilizing data-driven insights to make informed decisions. Committed to delivering exceptional service quality and operational excellence in a competitive and dynamic market.  I am a hardworking, smart, and energetic individual with a never-to-say “NO” attitude. I am excited to continue to leverage my skills and expertise to drive business growth and support the development of successful sales teams. In previous role as a Manager Sales Training at MG MOTOR India, I am responsible for creating learning tools, manpower planning and development, online learning content, videos based learning, and budget utilization. I have been a core member of the strategy group, contributing to overall business growth by developing dealer people, new product launches, and consumer behavior training. My background also includes experience as an in-house trainer for the Mahindra & Toyota products and their relationship manager of sales department. I am an Aircraft Maintenance Engineering graduate from Hindustan Institute of Aeronautics.

Stackforce AI infers this person is a seasoned professional in the automotive industry with a focus on after-sales and training.

Location: Delhi, Delhi, India

Experience: 11 yrs 10 mos