Ahmed Ismail

CEO

Dubai, United Arab Emirates17 yrs 2 mos experience

Key Highlights

  • Over 18 years of HR leadership experience across diverse industries.
  • Successfully led organizational transformation initiatives in healthcare.
  • Expert in building agile HR functions aligned with business strategy.
Stackforce AI infers this person is a strategic HR leader specializing in healthcare and FMCG sectors.

Contact

Skills

Core Skills

Strategic Human Resources LeadershipTotal Rewards StrategiesTechnical RecruitingEmployer BrandingTalent AcquisitionStrategic HrLearning And Development

Other Skills

KPI ReportingIncentive ProgramsStakeholder ManagementBenchmarkingPayroll AdministrationBudgetingConflict ManagementCompensationPension SchemesSalary BenchmarkingWorkforce PlanningPolicies & ProceduresHealthcareOrganizational CulturePeople Management

About

As the Manager – Human Resources (CoE) at a leading healthcare group in the UAE, I lead the development and execution of high-impact HR strategies that support organizational growth across hospital phramacies, digital pharmacies, and Retail Pharamcies. With over 18 years of progressive HR leadership experience across the GCC and Levant regions, I have successfully partnered with organizations in diverse industries including FMCG, pharmaceutical manufacturing, telecommunications, retail, automotive, shipping and logistics, and governmental entities. In my current role, I drive initiatives in total rewards, strategic workforce planning, HR analytics, digital HR transformation, and learning and development—ensuring compliance with regulatory bodies while enhancing the employee experience. I specialize in building agile HR functions that align with business strategy, deliver measurable outcomes, and foster cultures of innovation and accountability. Throughout my career, I have built centralized HR departments, implemented competency-based frameworks, designed leadership development tracks, and led organizational transformation initiatives. My work has consistently resulted in reduced turnover, accelerated onboarding, improved succession readiness, and strengthened employer brands. I bring a powerful blend of operational rigor and strategic foresight to help healthcare organizations achieve excellence through empowered, future-ready talent.

Experience

17 yrs 2 mos
Total Experience
2 yrs
Average Tenure
7 mos
Current Experience

Confidential global

Chief Talent Officer

Oct 2025Present · 7 mos · United Arab Emirates · On-site

Axis 8

Human Resources Business Consultant

Sep 2025Dec 2025 · 3 mos · Dubai, United Arab Emirates · Hybrid

Purehealth

Human Resources Manager (CoE)

Oct 2024Sep 2025 · 11 mos · Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates · On-site

  • Total Rewards:
  • Designing & implementing competitive Compensation & Benefits programs tailored to the UAE medical sector.
  • Conducting benchmarking to ensure pay structures are aligning with market trends & UAE Labor Law.
  • Continuously enhancing rewards offerings to improve employee experience & retention.
  • Strategic HR:
  • Partnering with leadership to align HR strategy with organizational goals, driving healthcare transformation & Emiratization initiatives.
  • Leading strategic workforce planning & providing data-driven insights for talent management & succession planning.
  • Organizational Development:
  • Driving change management initiatives to foster agility & resilience in healthcare environments.
  • Developing & delivering talent strategies that build leadership capabilities & a performance-driven culture.
  • Promoting continuous improvement through HR transformation & cross-functional collaboration.
  • HR Analytics:
  • Utilizing HR analytics to evaluate performance metrics & support strategic decisions in healthcare management.
  • Creating dashboards to monitor key HR indicators & inform staffing needs.
  • Analyzing workforce trends to enhance talent acquisition strategies.
  • HRIS Implementation:
  • Leading digital HR transformation through Oracle Fusion to streamline HR operations.
  • Ensuring data accuracy, maintaining compliance with corporate policy, & delivering training to drive system adoption.
  • Learning & Development:
  • Designing training programs that support career growth & capability development.
  • Evaluating learning outcomes to ensure training effectiveness & compliance.
  • Managing mandatory training & annual refreshers per DOH, MOH, & DHA requirements, ensuring alignment with regulatory standards.
  • Employee Wellness & Engagement:
  • Developing wellness programs to support employees physical, mental, & emotional well-being.
  • Executing engagement strategies to enhance morale, recognition, & retention.
  • Applying employee experience design to foster inclusive workplace culture.
KPI ReportingIncentive ProgramsStakeholder ManagementBenchmarkingPayroll AdministrationBudgeting+17

Julphar

Head of Talent Acquisition

Sep 2023Sep 2024 · 1 yr · Ras al-Khaimah, United Arab Emirates · On-site

  • Led the strategic transformation of the talent acquisition function to enhance hiring quality and significantly reduce reliance on external recruitment agencies. Built and implemented structured hiring processes, including candidate assessment centers and employer branding initiatives, to establish a seamless and efficient recruitment experience. Leveraged deep expertise in talent acquisition and up-to-date knowledge of recruiting trends and technologies to attract top-tier talent, strengthen the employer brand, and deliver measurable cost savings while ensuring the development of a high-performing workforce.
  • Designed structured recruitment processes and implemented ATS systems to streamline workflows and reduce time-to-hire.
  • Established and led candidate assessment centers to enhance quality-of-hire and ensure strong cultural alignment.
  • Drove employer branding campaigns across digital platforms to strengthen the employer value proposition and attract top talent.
  • Enhanced candidate experience through personalized engagement, timely communication, and efficient interview processes.
  • Monitored recruitment analytics and key hiring metrics to guide continuous process improvement.
  • Leveraged HR analytics to generate insights on talent trends, pipeline health, and hiring performance to support data-driven decisions.
  • Reduced reliance on recruitment agencies by strengthening internal sourcing, referrals, and social media recruitment.
  • Conducted market analysis and benchmarking to stay competitive within the UAE talent landscape.
  • Partnered with senior leadership to align hiring initiatives with broader organizational transformation goals and DEI priorities.
Employer BrandingTechnical RecruitingOffer ManagementMulti-countryInternet RecruitingJob Description Development+14

Numerus group

Head of Human Resources

Jan 2021Sep 2023 · 2 yrs 8 mos · Dubai, United Arab Emirates · On-site

  • Spearheading the strategic HR initiatives and operations for a Numerus holding with subsidiaries in the FMCG, Automotive, Oil & Gas Services, and Shipping & Logistics sectors. Since January 2021, I have been building the HR department from the ground to drive transformative HR strategies, attracting top talent, and fostering a culture of excellence, innovation, and growth across Numerus holding and its subsidiaries.
  • 1-HR Policies and Procedures: Successfully developed and implemented comprehensive HR policies tailored to each subsidiary, aligning with industry best practices and local regulations.
  • 2-Talent Acquisition Success: Spearheaded strategies that recruited top-tier professionals across all levels within the holding company and its subsidiaries.
  • 3-Employee Engagement and Retention: Introduced innovative initiatives, improving satisfaction and retention rates, fostering a positive work culture, and boosting productivity.
  • 4-Performance Management Enhancements: Implemented systems for clear expectations, constructive feedback, and improved employee performance.
  • 5-Training and Development Initiatives: Designed comprehensive programs, enhancing employees' skills, and fostering career growth.
  • 6-Compensation and Benefits Enhancement: Optimized programs to ensure competitiveness, fairness, and alignment with industry standards, boosting employee satisfaction.
  • 7-HR Systems and Technology Implementation: Oversaw efficient HR information system implementation, streamlining processes and enhancing operational efficiency.
  • 8-Legal Compliance and Risk Mitigation: Ensured adherence to labor laws, minimizing HR-related legal risks and maintaining accurate HR records.
  • 9-Leadership and Team Development: Built and led a high-performing HR team, providing guidance, mentorship, and professional growth opportunities.
  • 10-HR Analytics and Reporting: Presented regular HR reports to senior management, offering valuable insights for informed decision-making and strategic planning.
Learning and DevelopmentBusiness PlanningStakeholder ManagementPayroll AdministrationStrategic HRPerformance Management+20

Ajman markets cooperative society

Freelance Human Resources Consultant

Jan 2020Dec 2020 · 11 mos · Dubai, United Arab Emirates

Learning and DevelopmentStakeholder ManagementBenchmarkingStrategic HRHuman ResourcesBuilding Business Partnerships+9

Imdad

2 roles

Talent Development & OD Manager

Jan 2016Feb 2020 · 4 yrs 1 mo

  • Talent Management
  • Collaborating with VP of HR and Department Heads for aligning learning and development programs to organizational business strategy & goals.
  • Analyzing Talent Pool across the organization and identifying HiPos.
  • Administering an annual development center (assessment center) for HiPos identification & ensuring fair promotions.
  • Managing and implementing the succession planning process in alignment with the leadership team.
  • Managing corporate internal training academy and maintaining all the technical and non-technical programs library updated.
  • Organisational Development
  • in-charge of the continuous development of HR policies to adhere to the defined organizational norms keeping in view the corporate vision and public image of the company.
  • Identifying organizational efficiency gaps and suggesting short & long term plans to cover the identified gaps in collaboration with the leadership team.
  • Managing performance management process and monitoring implementation and effectiveness of the -Organization's competency/skills framework & KPI's.
  • Designing and developing HR training programs for management and employees.
  • Conducting assessments and reporting the effectiveness of training in terms of employee accomplishments and performance.
  • Leading the maintenance of the organization's job level description and mapping.
  • Achievements
  • Designed a Sales induction training program to help to nest the new joiners in achieving sales results in more efficient and reliable techniques (Reduced hire to sell time from 9 months to 3 months).
  • Designed an Induction program along with Induction Kit and probationary period evaluation KPI's.
  • Designed and managed a Performance Management system.
  • Introduced Competency framework (Core, Functional & Leadership) to enhance and measure employee's performance quality.
  • Introduced Talent Management Program which includes
  • Identifying (Hi Pots) and talent pool
  • Succession Planning
  • Career Development Plans (HiPos & Successors)
KPI ReportingLearning and DevelopmentIncentive ProgramsBusiness PlanningStakeholder ManagementBenchmarking+37

Training and Recruitment Manager

Jun 2014Dec 2015 · 1 yr 6 mos

  • Talent Development
  • Collaborated with Dept. Heads for aligning learning & development programs to organizational business strategies
  • Prepared & maintained a cost-effective annual training budget
  • Implemented structured performance assessments including Individual Development Programs (IDPs) for the middle & senior management (70 20 10)
  • Mapped career progression for sales teams
  • Recruitment
  • Spearheaded the recruitment function across the Group (GCC & Levant)
  • Interacted with Dept. heads in ascertaining recruitment requirements for the seamless functioning of the HR Dept
  • Collaborated with Dept heads in preparing manpower plans for middle & senior managerial positions across the group
  • Conducted recruitment drives based on strategies developed
  • Designed & launched advertisements to support organizational recruitment programs
  • Managed the screening, conducted interviews of candidates, managed aptitude tests followed by reference & background checks
  • Liaised with universities to work on nationalization recruitment targets (Saudization & Omanization)
  • Performed & evaluated personality (psychometric) for candidates (15FQ+ & Occupational Interest Profiles)
  • Strategic HR
  • Drafted HR policies adhering to defined organizational norms keeping in view the corporate vision
  • Contributed to talent retention strategies & succession planning
  • Assisted Dept. managers in interpreting HR handbooks, implementing procedures & checking deviations
  • Undertook HRIS setup to encourage centralized, well-informed decision-making practices
  • Achievements
  • Implemented Psychometric & Behavioral assessments for new & current employees on CEB methodologies
  • Established an in-house training academy
  • Shortened time to fill new positions from 120 to 60 days
  • Saved 30% of the recruitment budget by using in-house recruitment rather than agencies
  • Saved extra 20% of the recruitment budget through referrals & internal recruitment
  • Designed, developed & delivered a company-wide leadership development track
Learning and DevelopmentMulti-countryHuman ResourcesBuilding Business PartnershipsArabicRelationship Building+1

Lg electronics

Part-Time Retail Technical & Sales Trainer

Mar 2014Dec 2015 · 1 yr 9 mos · Egypt

  • Conducting training sessions for LG Mobile Products in terms of skills, abilities, and knowledge for Floor Salesmen, customer service, technicians, and employees in groups.
  • Design and develop on job and skills job training based on the organization’s needs.
  • Collaborate with Sales & Marketing managers to identify training needs and key communication points of Mobile Products.
  • Assessing the (ROI) return on investment and evaluating the conducted training.
  • Regular market visits quarterly, check the market on a regular basis, check the product situation, display, competitors, and their movements in the market in Egypt.
  • Managing and localizing all training materials of the Mobile Business Unit for Egypt
Learning and DevelopmentBuilding Business PartnershipsArabicPsychometric AssessmentsRelationship BuildingPsychometric Testing+2

Restrata

Psychometric Assessor

Jan 2014Dec 2015 · 1 yr 11 mos · United Arab Emirates

  • Joined Restrata as a Psychometric Assessor in a Joint Project with Abu Dhabi Government where we hold High Tech Experiential Based Assessment Center based on a 10 Leadership Competencies across the Organization Leaders where I participate in:
  • Designing and delivering experience-based leadership assessment and development programs
  • Organizational Analysis and Development
  • Talent Identification and consulting development plans.
  • 360° feedback
Learning and DevelopmentStakeholder ManagementMulti-countryHuman ResourcesArabicPerformance Management+5

Research in motion

Learning and Development Manager

Jan 2012Feb 2014 · 2 yrs 1 mo · MEA

  • Key Responsibilities:
  • Defined skills required for specific business activities, devised training to achieve multi-tasking & cross-functional objectives complying with core values, leadership framework, and performance management analysis.
  • Designed a competency-based training curriculum based on training needs assessment for various functions in BlackBerry – Egypt and the United Arab Emirates.
  • Coordinated programs to deliver relevant technical, skill-based leadership, quality, legal, diversity, and problem-solving training.
  • Evaluated employee strengths and shortcomings and set-up a performance management system to address productivity problems incentivized performance effectively, and provided 360-degree feedback.
  • Followed a metrics-based program to make better HR decisions through the study of key data, information on trends, innovations, and suppliers in the HR space.
  • Organized training sessions using theoretical, practical, and blended learning strategies.
  • Achievements:
  • Acknowledged for enhancing market share for devices from 12% to 18% in 2012.
  • Distinguished for organizing 1728 hour technical training across Egypt and the United Arab Emirates.
  • Played a key role in designing the “8 Steps merchandising” program for BlackBerry Experts.
  • Localized 72 training materials for different products and services to match the regional market requirements
Learning and DevelopmentHuman ResourcesArabicRelationship BuildingHuman Resource DevelopmentProblem Solving+1

Htc

Learning and Development Supervisor

Jan 2011Dec 2011 · 11 mos · Egypt

  • Key Responsibilities:
  • Managed to integrate training programs with defined goals based on operational and business requirements.
  • In-charge of developing and administering training programs focused on management, engagement, and leadership.
  • Organized technical and skill enhancement training sessions for promoters and business partner’s representatives.
  • Evaluated training effectiveness by measuring the on-field performance of authorized personnel and representatives of business partners.
  • Achievements:
  • Recognized for organizing technical training for 1572 retail front liners.
  • Increased market share in Egypt by 3.4% through effective brand management that included providing product information and executing sophisticated promotion programs.
  • Designed promoter performance appraisal to evaluate functional objectives and behavioral aspects that included planning, prioritization, decision-making, management style, situation analysis, and crisis management
Learning and DevelopmentHuman ResourcesArabicPerformance ManagementFast-Moving Consumer Goods (FMCG)Succession Planning+4

Nestlé

Learning and Development Supervisor

May 2009Dec 2010 · 1 yr 7 mos · Egypt

  • Key Responsibilities:
  • Translated the Organization's Business Objectives into short term and Long Term Company Training and Development Plans.
  • Designed & followed up Tailored Development Plans for both Middle & Top Management. (in cooperation with the Regional Training Unit)
  • Handled the Talent Assessment & calibration for the organization's key staff.
  • Managed & Monitored the Performance Management System PDRs for both Staff and Management.
  • Customized the Company Job Families' success profiles to match with the Nestle Leadership Competency Framework.
  • Contributed as a part of the Center of Expertise (CoE) for the Middle East:
  • Designed Training material as per the Business requirements and incorporated key insights into the training programs.
  • Contributed to the effective use of Learning Solutions and Digital learning development
  • Achievements:
  • Facilitated the creation of the three-year OMP (Operational Master Plan) with regards to NCE (Nestlé Continuous Excellence) in line with Lean Enterprise Management annually as a Pillar of the Goal Alignment Team for the Competency Development Academy.
  • Designed the Transferee On-boarding program for the high-potential transferees within the Market.
  • Arranged for Development Centers (SHL tests) and Development Boards (EXCOM Panel Interviews) for promotions
  • Managed Budgets, Data analysis, and report for Market-wide initiatives like Gender Balance, appraisal analysis, creating SOP (Standard Operating Procedures), and Talent Snapshots.
  • Developed and monitored KPIs to ensure the effectiveness of the Competency Development Academy.
Learning and DevelopmentHuman ResourcesArabicPerformance ManagementRelationship BuildingHuman Resource Development+1

Orascom telecom holding - linkdotnet

Training and Development Specialist

Sep 2007Apr 2009 · 1 yr 7 mos · Egypt

  • Key Responsibilities:
  • Project Leader for Experiential Learning Training in cooperation with Aspire Training & Consulting
  • Hold Pre & Post Assessment for Trainees to measure their competency level development before & after Training.
  • Cooperating with the HR Department in calculating the ROI of the Learning Experience.
  • Consult & Recommend complementary solutions to the Experiential Learning undergone to make sure skills are gained successfully.
Learning and DevelopmentHuman ResourcesArabicPerformance ManagementRelationship BuildingHuman Resource Development+1

Education

ICS Learn

CIPD Level 7 Advanced Diploma in HR Management — Human Resources Management and Services

Jan 2017Jan 2019

The American University in Cairo

Diploma — Human Resources Management and Services

Jan 2009Jan 2010

University of Cambridge

Diploma — Cambridge Professional Diploma for Teachers and Trainers

Jan 2010Jan 2010

Arab Academy for Science, Technology and Maritime Transport

Masters of Business Administration — Human Resources Management and Services

Jan 2011Present

Arab Academy for Science, Technology and Maritime Transport

V.Good — Information & communication Technology

Jan 2004Jan 2009

Abbass Al Akkad Exp. Lang

90% — High Schools

Jan 1991Jan 2004

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