Jul 2024 – Nov 2024 · 4 mos

• Responsible for end-to-end project management including planning, delivery, requirement
• gathering, troubleshooting, and people management, ensuring project operational parameters are
• met.
• Managed sprints and prioritized requirement backlogs in project management tools like JIRA.
• Managed project constraints (budget, scope, time, risk, quality, and resources), delivering
• projects on time and within budget.
• Conducted Scrum meetings with stakeholders to ensure alignment and progress tracking, boosting
• customer satisfaction and optimizing sprint planning.
• Overseeing project execution and monitoring deliverables across marketing platforms, VEEVA,
• Salesforce, and Project Management Tools.
• Developing and maintaining project documentation, including project plans, timelines, status
• reports, SOWs, MoMs, scope documents, cost estimates, financial projections, resource charts, risk
• registers.
• Conducting demo calls to resolve technical queries and present final products, ensuring customer
• satisfaction.
• Achievements
• Earned high Customer Satisfaction (CSAT) scores by effectively delivering projects for European
• and Canadian clients.
• Implemented Agile methodologies, resulting in improved project efficiency and Client satisfaction.

Jul 2023 – Jul 2024 · 1 yr

May 2021 – Jun 2023 · 2 yrs 1 mo

May 2020 – Jul 2020 · 2 mos · Bengaluru, Karnataka, India

• Identified and converted 31 out of 53 valuable photographic studios as target markets, demonstrating lead management and account management skills.
• Played a pivotal role in implementing a CRM tool, enhancing vendor management and client relationship management capabilities.

Apr 2020 – Jul 2020 · 3 mos · Pune, Maharashtra, India

• Conducted market analysis to enhance the business website, aligning it with market needs and improving user engagement.
• Designed and implemented a live dashboard to streamline operational processes, enhancing process development and methodology.
• Performed competitor analysis of electrical conversion kits, providing insights for developing effective market strategies.
• Collaborated with the CEO to devise comprehensive product launch and promotion strategies, contributing to project initiation and relationship building.

Aug 2017 – Nov 2018 · 1 yr 3 mos

• Optimized business processes by identifying improvement areas and translating complex problems into actionable tasks, enhancing efficiency.
• Reduced ticket closure TAT from 5 days to 2 days in 3 months, ensuring stakeholder compliance and improving turnaround using lifecycle management strategies.
• Boosted sales efficiency and project success rates by increasing sales closure through strategic networking and relationship building.
• Improved customer retention from 5% to 17% month-on-month by collaborating with the CST team.

Jun 2016 – Aug 2017 · 1 yr 2 mos · Chennai Area, India

• Defined system specifications and developed tools designs for quality assurance in software like SolidWorks, ANSYS, and CATIA, enhancing product reliability and performance.
• Conducted final audits and validation testing at vendor sites, ensuring quality compliance using Six Sigma methodologies.
• Gathered information and developed processes for product requirements, ensuring alignment with project charters.
• Facilitated teamwork and relationship building within project teams, ensuring successful project delivery and client satisfaction.
• Implemented budgeting and project cost management strategies to ensure projects were delivered within financial constraints.

Jun 2015 – Jul 2015 · 1 mo

• Turbo Charger is a forced induction device used to allow more power to be produced by an engine of given size.
• In this project, I have come across different types of turbochargers used in diesel locomotive and there
• troubleshooting. There are 2 types of turbochargers used in diesel locomotive, Model 710 & Model 720.

Jul 2014 – Jul 2014 · 0 mo · Lucknow Area, India

• • Information gathering sessions to assess training needs and optimize delivery, enhancing process development and methodology for effective learning.

May 2014 – Jun 2014 · 1 mo · Lucknow Area, India

• Worked on a project in the Central Quality Department to diagnose and resolve RPM setting mismatches in Tata Motors trucks, applying root cause analysis and Six Sigma methodologies.
• Collaborated with cross-functional teams including engineers and technicians to implement user acceptance testing and validate solutions.
• Created comprehensive project charters and documentation to track progress and scope management, contributing to methodology and analytics improvement.

Jun 2013 – Jul 2013 · 1 mo · lucknow

• Managed business development projects, applying project lifecycle management principles to enhance operational efficiency.
• Built and managed stakeholder relations, including client presentations and vendor management, to support project success
• Implemented alternative solutions and methodologies to address project challenges, enhancing project outcomes and analytics.