Feb 2024 – Jun 2025 · 1 yr 4 mos · Hybrid

Aug 2022 – Nov 2023 · 1 yr 3 mos · Princeton, New Jersey, United States · On-site

• Innover is a Digital Solutions company spun off under the Next Level Business Services (NLB) Inc. Responsible for all aspects of Customer Relationship Management, Business Development and Talent Acquisition: client relationship management, opportunity identification and pursuit, proposing of the organization’s value proposition to the client prospective clients. Assisting in identyfing problems; making value propositions; recruiting the right resources (Talent acquisition/ staffing/ recruitment); fulfilment and delivery.
• Account management including heading talent acquisition and recruiting; business development and client engagement entailing understanding client requirements to present customized digital solutions. Developed and managed accounts .
• Developed project commercials and business case highlighting operational efficiencies and strategic Return on Investment (ROI)
• Worked with SMEs to plan customized digital transformation solutions in Data Engineering, Enterprise Resource Planning/ Ready to Serve; Business Intelligence/ Data and Insights, Software Engineering, RPA (Robotic Process Automation); Cloud services
• Oversight and escalation touchpoint for end to end project lifecycle
• Strategized on customized account staffing solutions including full time hires, staff augmentation, strategic skill sourcing for various cutting edge technologies like AI (artificial Intelligence); ML (Machine Learning) ; Data Science; Data Analytics; Cloud; ERP etc.
• Managed clients in Tax Tech domain; Vanguard in Finance and Banking domain and in Manufacturing and Logistics Domain

May 2019 – Nov 2023 · 4 yrs 6 mos

• Hands on fully life cycle lead recruiter while simultaneously managing large global recruitment teams
• Spearheaded upto 10 global / offshore talent acquisition teams to fulfill all direct client and corporate recruitment
• Managed high volume recruitment funnel for a variety of clients and handled prioritization and delivery for various accounts including several fortune 500 clients.for techinal, functional and executive positions
• Championed to ensure recruiting process improvements and recruiting tool enhancements to enable exponential scalability
• Serves as the subject matter expert and primary point of contact for candidates and the business to set best practices and ensure operational efficiency and ensure superior candidate experience
• Helped set up Indirect Tax Digital Transformation Practice . Managed the Professional Services account managing key metrics to ensure accountability of performance and maximizing utilization, cost-saving while using KPIs.
• Managed an RPO for leading Professional services comapny and set up the best practices for sourcing teams especially in Executive positions (SM, AD, D SD and VP levels) and in Digital transformation/ engineering and cloud business. Led a Salesforce practice RPO as RAP (Rapid Acceleration Program) strategic initiative, which made NLB the most trusted and strategic vendor.
• Led and managed recruitment revenue growth by overall governance including quarterly reviews, portfolio management reviews, demand intake, sourcing/ recruiting and social strategies, KPIs.

Apr 2017 – Jan 2023 · 5 yrs 9 mos

• Worked directly with client managers on a regular basis to managers to understand requirements (intake sessions), provide them timelines and develop strategy for sourcing the resources; structuring and negotiation of compensation with new hires and hiring managers and pro-actively pipelining resources as per their needs.
• Excelled as a talent advisor and hands on lead recruiter adept in problem-solving with the ability to influence/coaching hiring managers; HR teams and management on recruiting process, sourcing strategies and talent decisions.
• Next Level Business Services -Founded in 2007, we are one of the fastest-growing transformational workforce solution providers. Our comprehensive range of talent solutions are backed by our deep understanding of our client needs and rich industry experience. Headquartered in Alpharetta, Georgia, our vast global presence and unyielding customer centricity have enabled us to forge strategic partnerships with leading Fortune 500 companies, worldwide. We are a strong team of over 7,500 professionals with unparalleled domain depth and exceptional digital expertise. NLB Services is a rapidly growing but nimble organization focused on customer success. Specializations include Tax Digital transformation ( Indirect Tax practice), Analytics, Digital Transformation, Engineering, Security .
• Awards and recognition:
• Georgia Minority Supplier Development Council - 2019 Supplier of the year
• CIO Review - 20 Most Promising Digital Transformation Solution Providers 2019
• CIO Review - 20 Most Promising Big Data Solutions Providers

May 2016 – Apr 2017 · 11 mos

May 2016 – Mar 2017 · 10 mos · NJ

• Lead Cognizant Infrastructure Services (CIS) Horizontal in the contract-recruiting group for all Banking and Financial Service, Life Sciences and Insurance clients in North America.
• Managed the high volume full cycle hiring process with end to end ownership of the recruitment and onboarding process. Handled up to 65 CIS niche talent acquisition needs per week and on-boarded 12-15 candidates per month including prioritizing and planning.
• Interact with hiring managers and business leaders to understand requirements (intake sessions), provide them timelines and develop strategy for sourcing the resources.
• Expertize in hiring processes, Human Resources (HR) related matters, data analysis; compliance, diversity, compensation, immigration for contracting and fulltime conversion of candidates.
• Expertise in multiple Applicant Tracking Software (ATS), HR and Payment systems including: Taleo, IQN, CDeploy, SPA along with social media recruitment including LinkedIn.
• Developed and leveraged strong relationships with management and key cross-functional internal and external stakeholders including: Executive Management, business, Shared Service teams, Operations teams, Vendors, Human Resources, Compliance teams.
• Worked independently in a dynamic environment. Managing tight deadlines and priorities, guiding and mentoring an off-shore team to ensure timely, cost-effective and compliant closings.
• Manage various vendor performance through reports and data analysis and developing metrics and KPIs to support the business and ensure best practices are adhered to in sourcing strategies.
• Was a recognized power user in new ATS deployment and trained global teams on its usage and report creation to maximize efficiency in reduced time. Skillfully used data to show performance metrics to improve performance.

Sep 2015 – Apr 2016 · 7 mos · Princeton, NJ

• Lead recruitment for Ameri100's Professional Services Division, working along implementation partners like SAP America, Mphasis, Infosys, HCL, along with direct clients and in-house implementations.
• Work on various full-time and contractual positions in a wide variety of functional and technical domains
• Collaborate with Sales and other internal teams to fully understand the clients hiring objectives and requirements. Prioritize requirements for the division and assist professional services proposals, RFIs, RFPs and branding
• Work independently and consistently to ensure quick and timely screened potential candidates in fast paced environment.
• Full life-cycle recruitment funnel strategies - headhunting/ sourcing, recruit, screen resume, interview, qualify, close , onboard and deliver candidates for a variety of client companies.
• Utilize the in-house Applicant Tracking System (ATS) actively to capture all recruiting and hiring activity
• Prospect potential candidates via job boards (LinkedIn, Dice, Tech Fetch, Monster, Indeed) and vast vendor database and networking

Jun 2014 – Sep 2015 · 1 yr 3 mos · NJ

• Managed functional and technical recruitment engagements for a variety of skill-sets for diverse set of candidates.
• Single point contact (SPOC) for multiple marquee client accounts.
• Manage, mentor and train up to seven recruiters - onsite and offshore (including outsourcing).
• Full life-cycle recruitment sourcing strategies - headhunting, source and interview, negotiate, onboard and delivery
• Responsibilities included, manage collaborate recruiting functions, conduct weekly team meetings, set team goals, prioritize requirements for the team, scrutinize & verify all resumes of team members; assist with business development; lead generation and problem-solving and customer management.
• Analyse team data and measure and manage the team KPIs to ensure performance consistency.
• Implement recruiting/sourcing tools; In-depth usage of job boards (LinkedIn, Dice, Monster, Tech Fetch, Career Builder, Indeed and expertise in Boolean string usage)
• Focus on various client & State VMS to bring successful talent acquisition partnerships with their hiring managers and human resource managers to drive innovative staffing solutions that meet the needs of the business.
• Manage and communicate weekly pipeline, submittal and placement reports for corporate review

Jan 2004 – Jan 2010 · 6 yrs · Princeton NJ

• Handled full life cycle recruitment by selecting suitable candidates from job boards through networking / vendors / company's database to ensure 30% growth in recruitment goals.
• Develop significant relationship with client hiring managers, identifying their immediate hiring needs and also understanding their hiring road map and future needs.
• Coordinate, communicate and manage with candidates through the complete recruiting process including candidate assessment for open positions, scheduling interviews, contract negotiation, performing reference checks and performing initial onboarding
• Develop, maintain and leverage valuable Tier 1 vendors for contractual hires to additionally place bench resources.
• Provide status updates, trending data reports and performance metrics, pipeline reports for mid-tier client and in house hiring managers
• Additional responsibilities include manage finance, office administration and Human Resources ( HR) activities including - time-sheets, invoicing, collections follow-ups, monthly reporting, payroll statements, salary negotiations, managing consultant grievances, health insurance, legal work, reducing costs