Aishwarya Roy

Co-Founder

Jamshedpur, Jharkhand, India2 yrs 6 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Founder of an innovative event intelligence platform.
  • Expert in event operations automation and experience design.
  • Strong background in business development and community engagement.
Stackforce AI infers this person is a SaaS and Event Technology expert with a focus on experience operations and automation.

Contact

Skills

Core Skills

Product ThinkingB2b SaasSalesBusiness DevelopmentCustomer EngagementCustomer ExperienceCommunity ManagementContent CreationCommunicationEvent Planning

Other Skills

Systems ThinkingExperience DesignCustomer Experience DesignFounder-Led SalesAI ApplicationsBehavioral InsightsCommunity-Led GrowthBusiness OwnershipPython (Programming Language)Start-up LeadershipStart-up VenturesBusiness Development SupportCustomer MarketingCustomer Interaction ManagementChannel Engagement

About

I’m building at the intersection of event technology, experience operations and automation. I’m the Founder of LUMA v5, an event intelligence platform designed to help organizers, venues, and brands optimize event flow, guest experience, and on-ground operations using data and automation. Through LUMA v5 I work on: • Event experience optimization • Event operations automation • Experience intelligence systems • Scalable workflows for live events • Data-led decision making for event teams Alongside this, I’m building @arcyn (me)— a growth and experience-focused venture layer working across talent, strategy, and experience operations. My focus is on solving real operational gaps in the event ecosystem where manual coordination, fragmented tools, and poor experience design limit scale. Currently exploring: → Event tech innovation in India → Experience operations frameworks → AI-enabled workflows for live experiences If you’re building in event tech, experience design, or operations automation, happy to connect.

Experience

2 yrs 6 mos
Total Experience
1 yr 1 mo
Average Tenure
4 mos
Current Experience

Arcyn experience intelligence studio (luma v1)

Founder

Jan 2026Present · 4 mos · Jamshedpur, Jharkhand, India · Remote

  • >Building an AI-led event intelligence platform
  • >Designing systems for experience orchestration and engagement flow
  • >Focused on early-stage pilots and operational validation
Product ThinkingSystems ThinkingExperience DesignCustomer Experience DesignB2B SaaSFounder-Led Sales+7

Yarn owls

Business Development Manager

Nov 2025Jan 2026 · 2 mos · Kolkata, West Bengal, India · On-site

  • Prospect and qualify leads through LinkedIn and targeted outreach.
  • Conduct discovery calls and pitch Yarn Owls performance marketing services.
  • Build tailored proposals and manage the end-to-end sales pipeline.
  • Drive new client acquisition and contribute to monthly revenue growth.
SalesBusiness Development SupportBusiness Development

Woodrock infotech private limited

Customer Engagement Executive

Sep 2025Nov 2025 · 2 mos · Remote

  • I support Blinkit riders by handling inbound calls, resolving queries, and providing real-time solutions with empathy and clarity. My role focuses on ensuring smooth delivery experiences by:
  • Assisting riders with navigation, order updates, and issue resolution.
  • Handling customer concerns with professionalism and patience.
  • Communicating fluently in English and Hindi to build trust and clarity.
  • Staying calm under pressure and de-escalating difficult situations.
  • Through this role, I’m honing my skills in customer engagement, problem-solving, and voice process operations, while contributing to Blinkit’s mission of fast and reliable service.
Customer MarketingCustomer Interaction ManagementCustomer ExperienceCustomer EngagementChannel Engagement

Zenithofbeing

Social Media and Community Manager

Jul 2024Dec 2024 · 5 mos · Remote

  • Zenith of Being is a collective of passionate practitioners dedicated to guiding you on a journey of self-discovery, inner peace, and radiant health. Our mission is to empower individuals to cultivate balance, harmony, and karma in all aspects of life. As a seasoned social media and community manager, I specialize in crafting and executing innovative online strategies that drive engagement, build brand awareness, and foster vibrant communities. With a passion for creating compelling content and leveraging the latest digital trends, I help the brand shine online.
  • Key expertise:
  • Social media marketing (paid and organic)
  • Community building and management
  • Content creation (writing, graphics, video)
  • Digital strategy and planning
  • Team collaboration and leadership
Community ManagementCommunity EngagementCommunity DevelopmentComputer-Aided Design (CAD)Logo DesignWeb Content Writing+19

Byju's

BDA

Apr 2019Nov 2020 · 1 yr 7 mos · Remote

  • As a Business Development Associate at Byju's, I was responsible for generating leads, building strong relationships with prospective students and parents and driving sales to meet and exceed monthly targets. I conducted product presentations and counseling sessions to effectively communicate the value of our educational offerings. Additionally, I collaborated with cross-functional teams to enhance customer experiences, managed post-sale support and identified opportunities for upselling and cross-selling. My role also involved staying informed on market trends to refine sales strategies and consistently track performance metrics, contributing to overall growth and customer satisfaction.
Business DevelopmentSalesLead GenerationRelationship BuildingCustomer Relationship Management (CRM)

Tata steel foundation

Project Intern

Jul 2018Dec 2018 · 5 mos · On-site

  • Helped in developing the CSR magazine.
  • Conducted in-depth interviews and created impactful content (Shabashi Stories)
CommunicationContent CreationResearch and Development (R&D)

Crayons advertising

Digital Copy-Writer

Jan 2016Aug 2016 · 7 mos · Delhi, India

  • This is India’s biggest advertising firm based in Okhla, Delhi. It is the largest independent communications agency in India. I was hired here as the digital copy-writer where I have been working around brands like Air India, Capri Sun, Mega Cabs, Khanna Jewellers, Kapoor Watches, Zari and a few other big names. There was political content development and PR related content for various political campaigns for national parties as well as regional parties.
CommunicationPolitical Campaigns

The elephant ride

Event Coordinator

Jan 2014Jan 2015 · 1 yr · Delhi, India · On-site

  • This was a wedding planning company in Chattarpur, New Delhi. My first venue where I had organized and single-handedly handled 80,000SqFt property for the mehendi, sangeet and wedding that took place on the 2nd and 3rd of December, 2014 at Club Florence, Gurgaon. Along with that I handled the travel desk and the décor for a high profile wedding and pre-wedding celebrations held at Le Meridian, Jaipur and many other such high profile weddings for 2 wedding seasons, that's during the months of November to February for over a year, 2014-2015.
Wedding PlanningEvent Planning

Education

Jamia Millia Islamia

Masters in Social Exclusion and Inclusive Policy

Jun 2016Jun 2018

Guru Jambheshwar University

Bachelor of Arts - BA — Mass Communication/Media Studies

Mar 2012Jun 2015

Sacred Heart Convent School

ISC & ICSE

Scaler

DSML

Jul 2024Mar 2025

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