Jun 2021 – Aug 2021 · 2 mos · Bengaluru, Karnataka, India · Remote

• Contributed to Ola Electric’s early-stage platform building efforts during the critical pre-launch phase of their electric mobility initiatives.
• Led the design and execution of a reconciliation module to improve transparency and revenue visibility by integrating payment systems, banking partners, and the Order Management System (OMS).
• Enabled real-time clarity on gross revenue, commissions, and net payouts, supporting finance, operations, and executive reporting needs.
• Collaborated across product, engineering, and finance teams to streamline scooter dispatch workflows and operational system integrations.
• Short but impactful journey focused on creating foundational systems for scalable growth and operational transparency.

Apr 2017 – May 2021 · 4 yrs 1 mo · Noida Area, India

• Founded and scaled a B2B SaaS platform focused on transforming employee learning, engagement, and knowledge-sharing across organizations.
• Built a white-labeled, customizable platform combining HR tools, internal communication solutions, and curated learning experiences for corporate teams.
• Developed a proprietary algorithm to surface internal and external content streams in a more personalized and relevant manner laying the foundation for smarter learning workflows before AI-driven personalization became widely accessible.
• Scaled to 25+ paying customers across diverse industries through direct sales, partnerships, and organic inbound marketing efforts.
• Wore multiple hats from CEO to DevOps, Sales to GTM Strategy to establish the company’s core foundation, drive early customer adoption, and iterate rapidly on product-market fit.
• Built and led a lean, high-impact team, delivering key product features in record time by working closely with early customers and deeply integrating user feedback into the development lifecycle.
• Successfully completed an acqui-hire exit, enabling the team and product foundations to continue scaling within a larger organization.
• This entrepreneurial journey honed my skills in user empathy, fast execution, sustainable growth, and building customer-centric products with constrained resources.

Nov 2015 – Jan 2018 · 2 yrs 2 mos

• Led the evolution of IndiaReads' platform by driving new revenue models, improving product-market fit, and expanding customer adoption across B2B and B2C segments.
• Designed and launched corporate rental solutions, contributing to 35% of overall revenue growth by targeting enterprise learning and development needs.
• Drove end-to-end product lifecycle management from customer research to roadmap prioritization to launch execution aligning business goals with user value.
• Worked closely with engineering to evolve platform architecture for scalability, reliability, and better user experience across web and mobile.
• Led cross-functional collaboration between product, engineering, sales, and operations to improve service delivery and user retention.
• This phase sharpened my skills in solution discovery, market-driven product development, and early-stage growth scaling.

Jul 2013 – Oct 2015 · 2 yrs 3 mos

• Early-stage product builder role during IndiaReads’ high-growth phase blending engineering foundations with product thinking, B2C growth strategies, and customer-first execution.
• Built and scaled India’s largest book rental marketplace platform enabling vendors to manage dynamic inventories and allowing consumers and retailers to easily rent books online.
• Led initiatives across product development, user experience, and backend systems collaborating closely with engineering to deliver scalable, high-performing services.
• Designed and executed early GTM strategies, leveraging SEO, content marketing, and social media to fuel organic growth and brand visibility.
• Grew IndiaReads' digital presence to over 100K followers on Facebook, establishing it as a leading brand in the online book rental space.
• Worked cross-functionally across product, tech, operations, and marketing to deliver iterative improvements and drive user acquisition in a lean startup environment.
• These years built my foundation in product-led growth, customer-centric innovation, and full-cycle product ownership from concept to market traction.

Jul 2012 – Jul 2013 · 1 yr · New Delhi Area, India

• Started my career at the intersection of customer success, product feedback, and solution consulting working closely with sales teams and product engineering to improve go-to-market effectiveness.
• Collaborated with sales and pre-sales teams to demo cybersecurity products, map customer use cases, and tailor solutions to diverse industry needs.
• Acted as a bridge between customers, sales, and engineering gathering real-world feedback, identifying product gaps, and delivering structured debriefs to product and R&D teams.
• Supported new product rollouts by ensuring frontline teams were equipped with clear messaging, technical understanding, and customer-centric positioning.
• Developed an early understanding of product-market fit challenges, customer success metrics, and iterative solution building based on direct user insights.
• This experience laid the foundation for my passion for user empathy, cross-functional collaboration, and building solutions that align customer needs with product innovation.