May 2024 – Sep 2024 · 4 mos · Austin, Texas, United States · Hybrid

Sep 2021 – Aug 2023 · 1 yr 11 mos · Austin, Texas, United States

• Partner with key cross-functional partners to identify purchasing needs, source and cultivate strategic suppliers, develop and execute RFx events, and identify cost optimization & diverse supplier opportunities. Business focus areas include Enterprise Software & Hardware, Technology Professional Services, Infrastructure Hardware & Consumables.
• Direct management of an annual spend portfolio of $75M+
• Diverse supplier spend impact annual average 23%
• Average annual savings/avoidance impact of 12%

Aug 2023 – May 2024 · 9 mos · Austin, Texas, United States · Remote

Sep 2020 – Sep 2021 · 1 yr · Austin, Texas, United States

• Engage with stakeholders to identify purchasing needs, identify suppliers, and drive cost savings. In addition to the normal functions of this role, I have designed and implemented a supplier identification and research workflow, allowing for collection and quantification of supplier information to quickly inform stakeholders on purchasing decisions for high-value initiatives.

Feb 2019 – Sep 2020 · 1 yr 7 mos · Greater Chicago Area

• Developed and executed a project plan to complete a company-wide transition from the Salesforce CRM ecosystem to Hubspot.
• Migrated more than 50,000 customer records and implemented sales tools, automated processes, and workflows for sales enablement.

Aug 2016 – Feb 2019 · 2 yrs 6 mos · Greater Chicago Area

• Oversee digital marketing efforts for the UpCity brand, including current client communication, new customer outreach, and brand representation.
• Plan and execute growth strategies & agency partnership opportunities for UpCity's Top Local Agency Marketplace, while expanding the depth and scope of the marketplace to include additional agencies and markets throughout North America in the United States and Canada.
• Managed the expansion and growth of the Top Local Agency Marketplace's agency database by more than 400% in 2017, with the footprint growing to cover The United States and Canada in over 1,000 markets
• Expansion efforts accounted for more than 100% growth in partnership revenue originating from Marketplace agencies in 2017
• Developed strategies to discover and cultivate relationships with new agencies across a variety of digital marketing specialties to continue growing marketplace size and partnership database

Mar 2015 – Aug 2016 · 1 yr 5 mos · Greater Chicago Area

• Develop, plan, and execute full-service Search Engine Optimization campaigns for agencies and SMBs across a variety of verticals.
• My daily responsibilities include:
• [ ] Leveraging UpCity's proprietary SEO platform to manage client SEO tasks and track campaign performance
• [ ] Regular reporting and presenting of SEO performance across client websites.
• [ ] Analyzing client websites and search results to identify SEO opportunities within clients’ markets and industries.
• [ ] Managing internal SEO Analyst and technical resources to deliver the SEO recommendations to schedule.
• [ ] Analyzing clients’ online marketing data to identify new opportunities.
• [ ] Maintaining a high client retention rate by developing and fostering long lasting client relationships.

Jun 2014 – Mar 2015 · 9 mos · Greater Chicago Area

• Oversee general strategy direction and manage execution of projects and client campaigns, with specific regard to E-Commerce Search Engine Optimization, Social Media Marketing, and Data Aggregation.
• Interface directly with clients on a weekly basis to provide guidance, consultation, and analysis of current trends, data, and opportunities for growth.
• Proven track record of consistent growth across client portfolio, with significant increases in overall organic traffic volume, conversions originating from organic results, AOV (average order value), and on-page customer retention (traffic bounce rate).
• Comprehensive experience with premier e-commerce platforms, including Magento, DemandWare, NCR CounterPoint, and legacy iCat systems; extensive experience with deploying, designing and optimizing WordPress properties.

Oct 2013 – Jun 2014 · 8 mos · Greater Chicago Area

• Oversee strategy planning and execution of organic search campaigns for global clients, with specific regard to E-Commerce Search Engine Optimization, Social Media Marketing, and Data Aggregation.
• Proven track record of consistent growth across client portfolio, with significant increases in overall organic traffic volume, conversions originating from organic results, AOV (average order value), and on-page customer retention (traffic bounce rate).
• Comprehensive experience with premier e-commerce platforms, including Magento, DemandWare, NCR CounterPoint, and legacy iCat systems.
• Clients include: Henri Bendel, Havaianas, Four Seasons Direct, and more.

Dec 2012 – Oct 2013 · 10 mos · Chicago, IL

• Acted as a liaison for client relations and communications between design team members and management, facilitated completion of complex tasks and multi-month projects involving total web redesign, image management, search engine optimization.
• Fields of specialty for this position include: WordPress, CSS, HTML5, JavaScript, Ruby on Rails, PhotoShop, InDesign

Jun 2012 – Jan 2013 · 7 mos

• Designed press kits, digital distribution media for album and song releases, and produced general graphic works for clients and the company.

Mar 2011 – Sep 2011 · 6 mos · Austin, TX

• Provided telephone technical support to a large distributed customer base, mainly in the telecommunications/home broadband market.

Nov 2009 – May 2010 · 6 mos

• In-store retail customer relations, consisting of helping customers to locate merchandise, and assist them with any other service-related inquiries.

Jun 2009 – Sep 2009 · 3 mos

• Cell phone software/firmware management, manipulation, and installation.

May 2009 – Jun 2010 · 1 yr 1 mo

• Retail customer service, including stockroom inventory and Point-of-sale service.