A

Anil Kumar

Co-Founder

Thane, Maharashtra, India28 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Innovative education methods transforming student performance.
  • Expertise in process improvement and customer experience.
  • Founder of multiple educational initiatives and programs.
Stackforce AI infers this person is a leader in innovative education and process improvement across various sectors.

Contact

Skills

Core Skills

Education ConsultingPerformance TrainingInnovative EducationProcess ImprovementCustomer Experience ManagementQuality Assurance

Other Skills

Goal VisualizationMeditationMemory TechniquesConcentration ExercisesEmotional Quotient EnhancementPersonal Performance TrainingProject-Based LearningInternship ProgramsGamification in EducationTechnology IntegrationGamificationInnovationCustomer ServiceCustomer Feedback AnalysisRoot Cause Analysis

About

We are a Premium Home based tutorial in Thane.We transform kids into top performers in school in a short span of time. We Teach STD 1 to 8 online and at our place. We Teach Kids Goal Visualisation.WE Teach Kids Meditation to sharpen their mind.WE teach Various Memorisation Technique. Please Call Richa +91-9833413084

Experience

28 yrs 3 mos
Total Experience
8 yrs 8 mos
Average Tenure
15 yrs 3 mos
Current Experience

Happy learning center

4 roles

ONLINE TUTORS STD 1 TO 10

May 2021Present · 5 yrs 1 mo

Director RACE Innovation Schools

Sep 2018Present · 7 yrs 9 mos

  • The World First school based on Innovation to start in 2020
  • Kids from 10 to 14 years study in a Practical based Project Learning Environment
  • They Work in Companies on Internship and Learn the basic of Business
  • The daily feedback and innovative methodology of Study help the Companies to Improve Product and Process and Systems
  • The Kids study on the basis of Interest Passion for a Subject to choose a line Business and Major in it
  • We use the latest Methodology of Technology like VR, AR, AI to teach kids and test them through AI like a Video Game.We are Pioneers in Gamification in Education where Kids Study with Curiosity Interest and passion to Innovate in there lines of Business to create Entrepreunership in life
  • We are in the process of partnering with reputed Technology,Space,Automobiles Companies to Create the Next Generation Innovation through High Technology schools
Project-Based LearningInternship ProgramsGamification in EducationTechnology IntegrationInnovative Education

Education Consultant

Promoted

Mar 2011Present · 15 yrs 3 mos

  • We are Biz Sparks Partners with Microsoft US.
  • We are unbeatable Champs in the World of Education!
  • We make Education an Enjoyable, Fun learning, Memorable, Experience.
  • No tutorial in the world can boast of 100% Effort put by Teachers for every student, 100% Effort by Students and 100% Achievement of Target for every student.
  • We are Personal Performance Trainers.
  • We take only 4 Kids in a Batch with Camera monitoring.
  • We have Unlimited Hours of study to achieve our Targets with Perfection.
  • All our Kids are Toppers in School.
  • We create The Desire to become Champs through Goal Visualization.
  • We work on the Motor skills of the child.
  • We work on the Memory and Retention skills.
  • We Master Concentration with Meditation.
  • We teach various Concentration Exercises for faster learning of every page.
  • We work on Building the Logic Tree in the child’s system of understanding the subject.
  • Children have to Master the Subject and Teach back with Perfection on camera.
  • Children have to correct sample papers filled with mistakes and point out all errors like a game to Improve on Observation skills.
  • We teach Parents Meditation and Goal Visualization to make them more Positive and effective in life.
  • We teach our kids 2-3 standards higher in core subject like Math’s & English to increase the confidence for mastery on the subjects.
  • We make all our kids participate in all Competitive Exams to show case them as Rank holders.
  • We are masters in Mind and Matter and go to the Root cause of Poor Performance in Exams
  • We work on the Psychological Part of the mind to create Positive Attitude in life.
  • We work on the Fears and Phobias of subjects to understand the Root cause.
  • We work on improving the Emotional Quotient of the child.
  • Free Orientation Vipassana Meditation, Goal Visualization, Positive thinking.
  • Quality Time & Effort gives a Quality Result.
Goal VisualizationMeditationMemory TechniquesConcentration ExercisesEmotional Quotient EnhancementPersonal Performance Training+2

Education Consultant

Mar 2011Present · 15 yrs 3 mos

  • Happy Learning Centre
  • Admission open
  • 4 students per batch Std 1st to 12th
  • Where children come happily and learning is fun to create winners in life.
  • ICSE, IGCSE, CBSE, SSC
  • All our Kids are Toppers in School
  • We are Personal Performance Trainers
  • Coaching for Singhania School Entrance Exam, Olympiad Exam
  • We have Robotics & Aero modelling on weekends
  • Computer Coding & EQ enhancement
  • Quality Time And Effort Gives A Quality Result
  • Richa: 9833413084
  • English Tuition in Dosti Imperia Complex,Thane
  • Maths Tuition in Dosti Imperia Complex ,Thane West
  • Maths Tuition in Hiranandani Meadows,Thane west
  • English Tuition in Hiranandani Meadows,Thane
  • Science Tuition in Hiranandani Meadows,Thane
  • Marathi Tuition in Hiranandani Meadows,Thane
  • Hindi Tuition in Hiranandani Meadows,Thane
  • Maths Home Tuition in Hiranandani Meadows,Thane
  • English Home Tuition in Hiranandani Meadows,Thane
  • Science Home Tuition in Hiranandani Meadows,Thane
  • Marathi Home Tuition in Hiranandani Meadows,Thane
  • Hindi Home Tuition in Hiranandani Meadows,Thane
  • Maths Tuition in Neelkanth Greens,Thane
  • English Tuition in Neelkanth Greens,Thane
  • Science Tuition in Neelkanth Greens,Thane
  • Marathi Tuition in Neelkanth Greens,Thane
  • Hindi Tuition in Neelkanth Greens,Thane
  • Maths Home Tuition in Siddhachal,Thane
  • English Home Tuition in Siddhachal,Thane
  • Science Home Tuition in Siddhachal,Thane

Happy learning educational trust

2 roles

Moon City Mission Schools

Promoted

Aug 2020Present · 5 yrs 10 mos

Life Coach,Motivator,Relationship Problem ,Business Coach

Mar 1998Present · 28 yrs 3 mos

R.a.c.e.innovation center for entrepreuenrship

Founder

Mar 2019Present · 7 yrs 3 mos · Thane

  • We have more than 150 Lines of Business for Simple Entrepreunership jobs without investments.
  • we connect to schools and Colleges and Create Innovation in Entrepreunership.
  • We create the 2050 Career Developments Programs for Financial Freedom at an early age.
  • We have National Developments Plan T5.
  • Social Development Plan for Poor / Needy / Handicaps / Orphanage people where we upgrade their lifestyle from Slums to Complexes with 2 lacs pm Income Generation Plan for 600 Million in a few months.
  • 30 % Tax to the Government for Infrastructural Developments .
  • 30 % as Future Investment in R.A.C.E. Projects with Highest Returns.
  • 30% for Current Expenses &
  • 10 % Donations to Happy Learning Education Trust.

Moon city misison schools

Founder Moon City Misison Schools

Jan 2019Present · 7 yrs 5 mos · Thane,Florida

  • We are the World First School for Group Homeschooling for Scientific Education through AI Señor based Learning and Programming of Mind through interactive learning and assimilation of information in systematic manner for invention and innovation for patents and copyrights .
  • We are a Passion Based ,Practical Based ,Project Based Learning for Curiosity based innovation that happens naturally in classrooms .We are the World First Mobile school where Kids study in Resorts and move from City to City Every week to understand business requirements and Internship training in various departments for Space Mission programs .ISRO has 22 centres in 22 states and our students learning about every part of the organisation for Moon City Mission.
  • We have Core Astronauts Training from 2020 for the best 500 Students who are 10 to 12 years old this year Onboarding for Military Training .

R.a.c.e. business leadership programs

Founder

Jan 2019Present · 7 yrs 5 mos · Thane

Space mission schools & race innovation schools

Director Mars Mission Program 2025

Dec 2018Present · 7 yrs 6 mos · Orlando, Florida Area

  • High Powered Glass Dome Magnification Technique for all Terraces for Purification of Sewage for Recyling Water by Builders In new complexes and MARS Cities.
  • You dont need Drain Pipes
  • You dont need Sewage treatment plant to dump in river or oceans.
  • Total Reduction in water BILLs in consumption of water in cities.
  • Sewage converted into Water & Fertiliser.
  • Thick 10 Inches Glass Dome Magnification Technique can be put on Floating Rubber Tubes in Sea and Pure water gets filled in the rubber tubes on condensation to be pumped into Rann of Kutch which has the highest water scarcity.
  • Water problems in Coastal Areas is solved by this HPGDMT
  • Lakes with bad water can be converted by this technique into freshwater.
  • Converting Desert into Glass Dome MARS City with environment Controlled system for living in AC in Mars Mission Programs 2022
  • Huge Glass Dome ceiling with Glass walls Like a Green House with High Powered Magnification Glass with Earthen Hallow bricks like walls built around the inner glass dome.
  • The Heat of the Magnification glass will suck water from the Hallow Bricks cooling the temperature in the rooms in the domes which are all made of hallow bricks filled with water .
  • The sum total of water molecules is constant at all times.
  • The water vapour keeps the inner temperature of the rooms at 18 to 20 Degrees.
  • Keeping Plants in the rooms will remove carbon dioxide naturally filling with oxygen gas .
  • Director
  • +91-9820223970
  • Website www.happylearningcenter.in

Happy learning center usa

Founder RACE Vipassana USA Orlando

Sep 2018Present · 7 yrs 9 mos · Orlando, Florida Area

  • We plan to build a Pagoda for Meditation

Educational consultant

Process Improvement and Innovation

Mar 2011Present · 15 yrs 3 mos · Mumbai Area, India

  • Initiated online password generation for Net banking, reduced complaints to zero.
  • Initiated SMS "Unhappy” number on all branch doors for reduction in escalation.
  • New ATMs in high footfall areas reduced ATM complaints by 50%.
  • Achieved instant resolution of issues by Helpline numbers for ATM problems.
  • Initiated SMS confirmation for customers request in all touch points.
  • Initiated low cost branches for faster break even and higher coverage.
  • Initiated “No charges” for Senior citizens account for bounce cheques.
  • Initiated the Introduction of Training Knowledge series workshop on all Saturday.
  • Initiated sales force automation tool with 30% conversion in lead generation.
  • Increasing the Internet and Mobile usage for self-servicing of customers.
  • Initiated online service dashboard saving 7500 hrs in manual updating weekly.
  • Reduction in operating cost by 20% by maximizing work station utilization.

Icici bank

2 roles

Chief Manager: Zonal Service Innovation and Improvement : Mumbai Zone

Mar 2008Feb 2011 · 2 yrs 11 mos

  • Customer Feedback Analysis captured from CRM.
  • Performing periodic assessment of the customer service agent’s data.
  • Creating an experience of high touch with high performance in all touch points.
  • Implementing Product and Process improvements in Branches.
  • Automating processes for proactive communication through updating of websites.
  • Institutionalizing and building culture of “Superior Customer Experience”.
  • Achievements
  • Initiated online password generation for Net banking, reduced complaints to zero.
  • Initiated SMS "Unhappy” number on all branch doors for reduction in escalation.
  • New ATMs in high footfall areas reduced ATM complaints by 50%.
  • Achieved instant resolution of issues by Helpline numbers for ATM problems.
  • Initiated SMS confirmation for customers request in all touch points.
  • Initiated low cost branches for faster break even and higher coverage.
  • Initiated “No charges” for Senior citizens account for bounce cheques.
  • Initiated the Introduction of Training Knowledge series workshop on all Saturday.
  • Initiated sales force automation tool with 30% conversion in lead generation.
  • Increasing the Internet and Mobile usage for self-servicing of customers.
  • Initiated online service dashboard saving 7500 hrs in manual updating weekly.
  • Reduction in operating cost by 20% by maximizing work station utilization.
Process ImprovementInnovation

National Head :Collections & Customer service for Rural Banking

Mar 2008Aug 2009 · 1 yr 5 mos

  • Root cause analysis of all customer complaints
  • Reduction in 90% cheque bounce through weekly placement of PDC cheques
  • Initiated the Storage Facility Management tool for faster retrieval of documents
  • Initiatives to increase Phone Banking penetration pan India
  • Initiated Birthday SMS to all rural customers
  • Initiated end of day balance SMS to reduce cheque bounces
  • Account Relationship Managers helpdesk
  • Initiated the lead generation for cross of products for rural customers
  • Proactive efforts lead to 50% customers using net banking in overdraft accounts
  • Initiated Process improvements for value added service.
  • Managing a team for soft collection to reduce NPAs in rural loans portfolio
  • Achieved 80% collection from average 30% in rural banking in the first month
Customer Feedback AnalysisProcess ImprovementCustomer Experience Management

Accenture

Quality Team Leader

Jul 2005Mar 2008 · 2 yrs 8 mos

  • Royal & Sun Alliance: Motor Car Insurance, Motor Recoveries & Rapid Response
  • Coordinating with Operations and Training dept. to improve Quality standards.
  • Interacting with client on regular basis for various processes updates.
  • Identifying the gaps within the current quality processes and to suggest and implement action plans to mitigate the same.
  • Reporting trends on floor and customizing reports to meet the needs of process for continuous improvement
  • Monitoring calls to ensure optimum call quality & adherence to client SOPs.
  • Providing performance related feedback to agents, training & counseling to associates on & suggesting ways to improve their skills.
  • Facilitating Calibration sessions
Root Cause AnalysisProcess ImprovementCustomer Experience Management

Accenture bpo services

Quality Team Leader

Jul 2005Mar 2008 · 2 yrs 8 mos

  • Royal and Sun Alliance UK Motor car Insurance and Chubb Collections UK
  • SLA and target management for the team.
  • Periodic Reporting of Quality Statistics to the management.
  • Deployment of continuous improvement initiatives in delivery centers.
  • Played a major role in changing the process to improve customer service in Motor car
  • Insurance
  • Initiated the removal of 'Excess' when the customers is “Non fault” .The First Motor Car
  • Insurance company in UK to remove “Excess” if the customers is “Non fault” at the opening
  • of the claim, resulting in zero complaints in escalation for recovery of excess and huge
  • saving in operating cost by the closure of recovery department for recovery of excess from
  • Third Party Insurance companies.
  • Increased the sales by ten times due to removal of 'Excess” in non fault cases
  • Reduced inbound call time to 10 minutes from 60 minutes resulting in more business
  • Reduced closure of claims time in the system to 15 days from an average closure of 12 to
  • 18 months resulting in huge customer satisfaction and reduction of operating cost by half
  • Turned around a loss making Insurance company from 557 ranking to 5th ranking in the UK
  • in one year time through continuous process improvement
  • Automated the payments system to garages reduced the cost of operating and increased the
  • efficiency of the system, resulting in faster closure of claims
Quality ManagementProcess ImprovementQuality Assurance

Global telesystem ltd

2.Quality Executive

Jun 2004Jul 2005 · 1 yr 1 mo

  • Quality Executive AXA Insurance, UK
  • Creating SOP’s, Process documents, Call evaluation sheets, Call evaluation guidelines, and Accuracy & Quality trackers.
  • Sharing feedbacks regularly.
  • Handling Quality and Verification teams for the whole project.
  • Briefing a team of Sales verifier and QE’s regularly.
  • Coordinating with Operations and Training dept. to improve overall Quality standards.
  • Attending daily pre-production meetings with Operations, Training and Quality.
  • To increase Quality of calls along with productivity.
  • Interacting with client on regular basis.
  • Compliance Management.
  • Responsible for COPC and ISO implementation in our project.
  • Doing regular Analysis using tools like Pareto analysis & Defect reports.
  • Working towards continuous improvement of various processes.
  • Preparing and analyzing weekly and monthly reports.
  • Conducting surprise audits on calls evaluated by QE’s and Sales verifiers
Quality ManagementProcess ImprovementQuality Assurance

Intelenet global services ltd

Senior CSR

Apr 2003Jun 2004 · 1 yr 2 mos

  • Collection for HSBC
Quality ManagementCompliance ManagementQuality Assurance

Education

Cybersecurity

Black Belt — Process Quality

Jan 2010Jan 2010

B Com Calcutta University, City College, Calcutta

Bcom — accounts

Jan 1990Jan 1992

Delhi University

I.C.S.E X — accounts

Jan 1988Jan 1988

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