Anil Punjabi

Product Manager

San Francisco, California, United States24 yrs 9 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Led a $100MM cross-border remittance initiative.
Reduced fraud rates by 90% using machine learning.
Spearheaded product strategies at top tech companies.

Stackforce AI infers this person is a Fintech Product Leader with expertise in AI and user-centric strategies.

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Skills

Core Skills

Product ManagementCustomer SatisfactionProduct StrategyMachine LearningCustomer Acquisition

Other Skills

A/B TestingAIAgile MethodologiesAnalytical SkillsAnalyticsArtificial Intelligence (AI)Asset-Based LendingB2B2CB2CBlockchainBusiness StrategyBusiness-to-Business (B2B)CRMCart and Checkout StrategyCheckout

About

Experienced Product Leader | User-Centric Strategist | Analytical Expertise | Proficient in Machine Learning, AI & Fintech applications | Meta, eBay & Amazon Alumni

Experience

24 yrs 9 mos

Total Experience

3 yrs 4 mos

Average Tenure

1 yr 4 mos

Current Experience

Samsung electronics america

Sr. Product Manager

Feb 2025 – Present · 1 yr 4 mos · Mountain View, California, United States · Hybrid

Spearheaded the development of a strategic roadmap to enhance web workflows, focusing on conversion optimization.
Successfully reduced customer service touchpoints, leading to a significant improvement in customer satisfaction.
Drove a significant increase in Net Promoter Score (NPS) through targeted initiatives and cross-functional collaboration.

Product ManagementCustomer SatisfactionNet Promoter ScoreStrategic RoadmapConversion Optimization

Abound by the times of india

Senior Product Manager

Aug 2022 – Dec 2024 · 2 yrs 4 mos · San Francisco Bay Area · Hybrid

I manage Abound's product strategy which includes their Remittance, AI & Crypto offering.
Key responsibilities include:
Led a 0 to 1 initiative scaling it to $100MM remittance (cross-border P2P) business
Built web & mobile flows using React & native components combined together
Reduced Fraud rates by 90% by deploying ML & rules based controls
Developed a Crypto based framework using NEAR Protocol & Circle/USDC to take advantage of arbitrage opportunities
Developed AI/Machine Learning based sentiment analysis toolkit to bubble up critical issues
Ruthlessly prioritized projects, features & capabilities that serve long term value over short term gains
Wrote Product Requirements Documents (PRD), JIRA stories, built mockups, created wireframes, end-to-end flow diagrams & worked closely with developers
Conducted live customer interviews & email based surveys to understand customer pain points
Managed a team of PMs, Designers, Analysts & Support team members

RemittanceAICryptoWeb & Mobile FlowsFraud ReductionMachine Learning+4

Vlocity

Director of Product Management

May 2018 – Feb 2020 · 1 yr 9 mos · San Francisco Bay Area

Product ManagementCustomer AcquisitionData ScienceMarket Research

Ebay inc

Sr. Product Manager

Feb 2014 – Feb 2018 · 4 yrs · San Jose, CA

I manage eBay's Cart and Checkout strategy and am part of eBay's awesome Payment team.
Together we help make Cart & Checkout successful in every global market.
At a higher level you might say my responsibility included ensuring our key conversion and order size metrics are moving higher steadily. We achieved this goal by developing innovative solutions that simplified purchase workflow for our buyers.

Cart and Checkout StrategyConversion MetricsPurchase WorkflowProduct ManagementCustomer Acquisition