Ankita Das

Operations Associate

Hyderabad, Telangana, India1 mo experience
AI Enabled

Key Highlights

  • Proven track record in CRM and client satisfaction.
  • Expertise in AI training and multimodal prompting.
  • Strong analytical skills backed by an MBA in Finance and Marketing.
Stackforce AI infers this person is a CRM and AI specialist with a strong foundation in finance and marketing.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Team ManagementArtificial Intelligence (ai)

Other Skills

Process ImprovementClient SatisfactionOperational ExcellenceCustomer SupportMultimodal PromptingData AnnotationAI TrainingTeamworkBusiness Development StrategyCost AccountingCost ManagementCanvaAI PromptingTime ManagementManagement

About

As a results-driven Assistant Manager with a background in CRM, operations, and AI training, I thrive at the intersection of technology and business. With hands-on experience in managing cross-functional teams, optimizing operational processes, and leveraging AI-driven solutions, I have contributed to organizational growth at leading companies such as SIS Group Enterprises and Outlier. I hold an MBA in Finance and Marketing, which underpins my strong analytical and strategic decision-making skills. My expertise spans cost management, digital marketing, and project leadership, reinforced by certifications in bookkeeping, financial accounting, and digital marketing.

Experience

1 mo
Total Experience
1 mo
Average Tenure
1 mo
Current Experience

Federal bank

Officer

Apr 2026Present · 1 mo · Mumbai · On-site

Sis group enterprises

Assistant Manager CRM

Mar 2025May 2025 · 2 mos · Hyderabad, Telangana, India · On-site

  • Managed client relationships and coordinated service delivery for key accounts, ensuring a 98% client satisfaction rate.
  • Streamlined internal CRM processes, reducing response time to client queries by 20%.
  • Led a team of 10+ staff, overseeing training and performance management to drive operational excellence.
  • Collaborated with cross-functional teams to identify and implement process improvements, supporting company objectives.
Customer Relationship Management (CRM)Team ManagementProcess ImprovementClient SatisfactionOperational Excellence

Outlier

AI Trainer

Jan 2024Jan 2025 · 1 yr · Remote · Remote

  • Provided training and feedback to AI models, ensuring high-quality data annotation and accuracy.
  • Developed and refined multimodal prompts for diverse AI applications, improving model performance.
  • Collaborated with different teams to enhance AI training protocols and reduce error rates.
Artificial Intelligence (AI)Multimodal PromptingData AnnotationAI Training

Reach technologies

Marketing Positions

Jan 2023Mar 2023 · 2 mos · Hybrid

TeamworkBusiness Development Strategy

Aditya birla fashion and retail ltd.

Marketing Intern

Jun 2022Aug 2022 · 2 mos

  • Its a great experiences and am really glad to work ( as a intern ) in one of the famous and we'll known industry Aditya Birla Fashion and Retail Ltd.
  • During my SIP, I learned alot and came across a lot of real world things .
TeamworkBusiness Development Strategy

Education

ASBM UNIVERSITY

Master of Business Administration - MBA — Finance and Marketing

Oct 2021Sep 2023

Rama Devi Womens University Bhubaneswar

Graduation +3 — Accounting

Jan 2018Jan 2021

Kendriya Vidyalaya

Matriculation

Mar 2016Present

Stackforce found 100+ more professionals with Customer Relationship Management (crm) & Team Management

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