Apr 2024 – Jun 2024 · 2 mos · Mumbai, Maharashtra, India · On-site

Feb 2024 – Mar 2025 · 1 yr 1 mo · Kozhikode, Kerala, India

Oct 2023 – Feb 2024 · 4 mos · India · Remote

• PM Fellow
• Worked on Zerodha Fintech as project! Implemented AI tools in PM.

Jan 2022 – Oct 2023 · 1 yr 9 mos

• Provide strategic leadership and direction to the company, defining and executing a vision that aligns with the company's mission and values
• Build and manage a high-performing team, fostering a culture of innovation, collaboration, and accountability
• Develop and implement business strategies and plans, driving growth and profitability while ensuring a superior customer experience
• Oversee all aspects of the company's operations, including product development, marketing, sales, logistics, and finance
• Foster relationships with key stakeholders, including customers, suppliers, investors, and industry partners
• Stay up-to-date on market trends, competitive landscape, and emerging technologies, identifying opportunities for innovation and growth
• Ensure compliance with legal and regulatory req
• uirements, maintaining high ethical and governance standards
• Key Achievements:
• Successfully launched Humarabasket.com, building it into a leading online grocery retailer with a loyal customer base and a strong brand reputation
• Led the company through a period of rapid growth, achieving significant revenue and profitability milestones while maintaining a focus on customer satisfaction and quality
• Built a world-class team of executives, managers, and employees, attracting and retaining top talent and fostering a culture of excellence and innovation
• Expanded the company's product offerings, introducing new categories and innovative features that have enhanced the customer experience and driven growth
• Developed and executed successful marketing and branding campaigns, increasing brand awareness and customer acquisition
• Maintained a strong financial position for the company, ensuring sound financial management and investment decisions while driving profitability and growth
• Built and nurtured strong relationships with key stakeholders, including customers, suppliers, investors, and industry partners, establishing HB as a respected and trusted leader in the online grocery retail space.

Oct 2021 – Feb 2024 · 2 yrs 4 mos

• 4.7 Star on Google Playstore with over 3000 Downloads in just 1 city within 3 months.
• Led the product development process for the mobile app platform, from ideation to launch, resulting in a 30% increase in app downloads and a 20% increase in customer retention
• Collaborated with cross-functional teams, including engineering, design, operations, marketing, and customer service, to define product strategy, roadmap, and priorities
• Conducted market research, competitive analysis, and user research to identify customer needs, pain points, and opportunities, resulting in the development of new features and improvements to existing features
• Defined product requirements, user stories, and acceptance criteria based on customer feedback, business goals, and technical feasibility, resulting in the successful launch of several new features and enhancements
• Worked closely with designers to create intuitive and engaging user interfaces and experiences, resulting in a 15% increase in user satisfaction
• Worked closely with engineers to ensure timely and high-quality product delivery, using agile development methodologies and project management tools
• Analyzed product metrics and user feedback to identify opportunities for further product improvements and optimizations, resulting in a 10% increase in average order value and a 5% decrease in customer churn
• Key Achievements:
• Successfully launched several new features, including a personalized shopping list, a recipe finder, and a loyalty program, resulting in increased user engagement and retention
• Worked with marketing team to develop and execute a successful user acquisition campaign, resulting in a 200% increase in app downloads within the first month
• Implemented a user feedback and support system, resulting in a 30% reduction in customer support tickets and a 98.2% in user satisfaction
• Led the development of a new payment gateway integration, resulting in a 15% increase in conversion rates and a 12% increase in revenue

Jan 2020 – Dec 2021 · 1 yr 11 mos · India

Aug 2018 – Dec 2021 · 3 yrs 4 mos · India

Sep 2015 – Apr 2016 · 7 mos · Dhanbad-Ranchi Area

• AIESEC in ISM Dhanbad is a local committee in-campus in IIT(ISM) Dhanbad. Under this I have worked in General Body in Department, Finance & Governance for 8 months.