Ashish Nasari

Operations Associate

Thane, Maharashtra, India7 yrs 6 mos experience

Key Highlights

Expert in process management and optimization.
Proven track record in SaaS sales and customer success.
Strong leadership in cross-functional team collaboration.

Stackforce AI infers this person is a SaaS expert with a strong focus on process management and customer success.

Contact

Skills

Core Skills

Process ManagementSaas Sales

Other Skills

Account ManagementClient RelationsCommunicationContract ManagementCross-functional CoordinationCustomer Relationship Management (CRM)Customer ServiceCustomer SupportData AnalysisDigital MarketingEvent ManagementGo-to-Market StrategyInside Sales ManagementInternal AuditsManagement

About

Results-driven Process Manager at GSP Investment, overseeing multiple departments to ensure seamless operations, workflow optimization, and risk management. Skilled in customer success, digital marketing, and SaaS sales, with a strong focus on process improvement and cross-functional collaboration. As Assistant Manager at Realtor Craft, led client relations, strategic reporting, and SaaS sales, optimizing inside sales processes and customer engagement strategies. Previously, as Customer Service Manager at NapCloud, specialized in internal audits, quality management, and CRM implementation, enhancing customer experience and operational efficiency. Proven expertise in B2B/B2C sales, strategic reporting, and team leadership from Ezenith Education. Known for driving operational excellence, problem-solving, and delivering results across finance, E-commerce, and education sectors.

Experience

7 yrs 6 mos

Total Experience

2 yrs

Average Tenure

Current Experience

Gold nest media inc

2 roles

Process Manager

Promoted

Nov 2024 – Sep 2025 · 10 mos · Canada · Remote

As a Process Manager at Gold Nest Media, I oversee the entire operational framework of the company, leading a team of content creators responsible for managing our social media presence and developing educational course content. I have built and implemented streamlined processes from the ground up, ensuring scalability, efficiency, and alignment with strategic goals. My role involves end-to-end ownership of project planning, workflow optimization, and performance tracking across teams. By driving cross-functional initiatives and applying data-driven insights, I enhance both creative output and customer engagement.

project managementCross-functional Coordinationworkflow optimizationperformance trackingcontent managementProcess Management

Assistant Manager - Customer Success

Oct 2023 – Nov 2024 · 1 yr 1 mo · Canada · Remote

Marketing Services, Customer Services,

Gsp investment

Process Manager

Nov 2024 – Sep 2025 · 10 mos · Canada · Remote

As a Process Manager at GSP Investment, I specialize in streamlining workflows, optimizing operations, and driving efficiency to achieve organizational goals. With expertise in process design, risk management, and cross-functional collaboration, I deliver sustainable improvements that align with business strategy. Passionate about continuous improvement, I leverage data-driven insights to enhance productivity and customer satisfaction. I built the entire outreach process from the ground up—conducting research, gathering resources, designing systems, and currently oversee the entire department. I also lead the Outreach Acquisition team, managing performance, reporting, and strategy to drive new business growth.

project managementData AnalysisCross-functional CoordinationRisk AssessmentProcess optimizationClient Relations+2