Apr 2022 – Aug 2023 · 1 yr 4 mos · Gurugram, Haryana, India

• Responsible for managing Alliance relationships with partner firms to achieve mutually beneficial targets and goals.

Sep 2020 – Apr 2022 · 1 yr 7 mos · Gurugram, Haryana, India

Apr 2020 – Sep 2020 · 5 mos

Sep 2018 – Mar 2020 · 1 yr 6 mos

• I was responsible for leading the team deployed to develop and customize the Data-Driven Infrastructure, the Automation Engine, and the secret sauce behind the Accenture Hybrid Cloud (AHC). The AHC is a world-class private cloud leveraging the partnership with HPE and VMware to bring the same standardization, self-service, automation, and analytics promised in Public Cloud to support high-performance and business-critical applications and data. More information on AHC can be accessed from https://www.accenture.com/us-en/services/alliances/hpe.
• Once the client decided to onboard the product, my responsibilities would include ensuring a successful transition and ensure operational support for the clients with excellence. During the deployment of the AHC I was leading the efforts on product release, and participating in the Go To Market efforts, and liasoning with HPE for alliance related activities.

Dec 2015 – Sep 2018 · 2 yrs 9 mos

• Responsibilities included managing team to support Solution Architecting, Client and Sales Support, Ecosystem Partner Enablement and RFx. During this period, I was instrumental to evangelize the work we did to wider fora, enhance and industrialize the work we did to maintain SLA and predictability, repeatability and stability of operations. I was evaluated on the basis of OKRs dashboard. This included Resell contract sales delivery for Global Network Transformation projects for big Financial Services, Life Sciences and Products clients on both stand alone and “as a Service” contracts.

May 2011 – Dec 2015 · 4 yrs 7 mos

• Liaison with the client facing sales directors and other sales enablement teams on the way forward through understanding their priorities and focus areas, adapting to their needs through proactive augmentation and steering the teams to ensure Accenture is a valued and strategic partner.
• Work with the Channel Directors, Sales Directors to support individual Ecosystem Business deals by working on RFx. Work on the growth agenda with Accenture senior leadership.

Jun 2007 – May 2011 · 3 yrs 11 mos

• This was an Infrastructure Outsourcing deal for a big North America electronic chain to seamlessly deliver technology services on 24x7 from three locations namely Manila, Bangalore and Delhi. I discharged service delivery manager’s responsibility for India locations.

Jan 2006 – Apr 2006 · 3 mos

• Mobilization of the cross functional team towards strategic outsourcing of business processes.
• Evaluation of vendors on quality, on time delivery and other parameters for enhanced sourcing experience.
• Oversaw procurement of Hardware, Tendering, and Contract Finalization with vendors about price, delivery terms etc.

Jan 2000 – Jan 2006 · 6 yrs

• Incharge for IT Infrastructure Asset Management and overall IT operations and infrastructure management.
• Responsible for all direct and indirect material procurement, planning and control. IT procurements - both Products and Services.
• Planned IT procurements - both Products and Services and coordinated cross functional team dealing on Outsourcing of services and procurements.

Jul 1998 – Jan 2000 · 1 yr 6 mos

• Led a team of 35 staff members; Reported to the Deputy Divisional Manager.
• Responsibly handled all aspects of production, quality control and training sessions for the overall growth and advancement of the organization.