Jul 2024 – Sep 2025 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

• As National Sales Manager at upGrad, I led the enterprise growth charter for corporate learning solutions, owning full P&L responsibility and driving double-digit revenue expansion across high-opportunity segments. I spearheaded the acquisition and retention of marquee corporate clients by designing and delivering tailored education offerings that aligned with evolving workforce capability needs. My ability to engage and influence C-level decision-makers led to the closure of complex, multi-year contracts, securing long-term, high-value partnerships. I forged strategic alliances with top-tier institutions to strengthen solution credibility and accelerate adoption at scale.
• I played a pivotal role in transforming the go-to-market strategy—streamlining the sales lifecycle, enhancing pricing structures, and introducing consultative selling frameworks that elevated conversion rates and client satisfaction scores. Collaborating cross-functionally with product, marketing, and operations teams, I championed the co-creation of bespoke programs, ensuring seamless delivery and measurable learning impact. My leadership extended beyond sales execution into market intelligence, competitive positioning, and internal capability-building—enabling sustainable growth, stronger client relationships, and a sharper institutional presence in the B2B education ecosystem.

Dec 2021 – Oct 2023 · 1 yr 10 mos · Bengaluru, Karnataka, India

• Instrumental in driving business expansion and operational excellence, achieving 100% revenue growth through a well-balanced mix of strategic partnerships, market diversification, and high-impact sales and marketing campaigns. I provided end-to-end leadership across business operations—owning P&L delivery, budget planning, and cross-functional execution to align growth strategies with long-term sustainability and profitability goals.
• I spearheaded the development of a scalable partner ecosystem that unlocked new revenue streams and enabled expansion into untapped markets, significantly enhancing upGrad’s footprint in the B2B and enterprise education space. By fostering strong alliances and ensuring seamless integration of partner-led sales efforts, I created a robust multi-channel distribution model that contributed to consistent top-line performance.
• Internally, I led strategic planning, sales forecasting, and performance tracking across verticals—conducting regular business reviews with senior stakeholders and translating insights into actionable decisions. I also played a pivotal role in team restructuring, recruitment, and upskilling initiatives, driving productivity improvements through structured performance management frameworks, clear KPIs, and coaching interventions. My ability to lead diverse teams, balance strategic vision with executional rigor, and deliver measurable outcomes positioned me as a key driver of upGrad’s institutional growth during this period.

Oct 2023 – May 2024 · 7 mos · Bengaluru, Karnataka, India · On-site

• As Regional Director – Sales at METAAPPLY, I was responsible for shaping and executing the regional sales strategy with a focus on growth, scalability, and partner enablement. I architected a robust recruitment partner network across multiple territories, significantly amplifying market penetration, lead velocity, and channel-led revenue generation. My ability to forge and close strategic alliances with key ecosystem players not only elevated the brand’s visibility but also expanded our total addressable market and opened new high-yield pipelines.
• I led the end-to-end sales lifecycle, deploying data-backed forecasting, CRM-driven pipeline tracking, and performance dashboards to improve sales governance and accountability. By standardizing and optimizing sales workflows, I reduced the average sales cycle time and improved win ratios across key segments. I also introduced territory-specific GTM strategies grounded in local market intelligence, enabling sharper targeting and faster client acquisition.
• To enhance salesforce effectiveness, I designed and implemented a high-performance culture through incentive-based recognition systems, continuous enablement programs, and outcome-driven KPIs. My leadership resulted in consistent overachievement of quarterly revenue goals, improved customer retention, and stronger cross-functional alignment between marketing, delivery, and client success teams. Additionally, I spearheaded targeted acquisition and retention campaigns that improved client stickiness and lifetime value, positioning METAAPPLY for long-term regional growth.

May 2020 – Dec 2021 · 1 yr 7 mos · Greater Bengaluru Area

• As State Head – Personal Loan at IDFC First Bank, I was accountable for driving business performance, revenue acceleration, and operational excellence across the state. I achieved a remarkable revenue scale-up—from ₹70 Lakhs to ₹3 Crores within four months—through sharp market segmentation, localized sales strategies, and relentless execution. My leadership and results placed me among the Top 3 State Heads nationally in the branch banking vertical, underscoring my ability to consistently exceed business benchmarks and lead high-performing teams.
• I owned the full sales and service lifecycle for the personal loan portfolio, designing agile go-to-market strategies and deploying high-conversion sales models tailored to customer needs and branch dynamics. I built a scalable sales engine by recruiting, training, and mentoring a strong frontline team, while implementing robust retention strategies to ensure workforce stability and continuity in customer engagement.
• My role required cross-functional alignment with credit, risk, compliance, and operations teams to streamline application turnaround time (TAT), enhance approval rates, and maintain portfolio quality. I institutionalized data-driven performance management using KPIs such as ROI, Processing Fees (PF), Third-Party Product (TPP) penetration, and Cost-to-Income (C/I) ratios, ensuring profitability and long-term sustainability. Additionally, I fostered a culture of ownership, agility, and collaboration across branches—turning traditionally low-performing zones into high-growth centres of excellence.

Feb 2019 – May 2020 · 1 yr 3 mos · Bangalore

• As Channel Manager – Sales at American Express, I led the premium card acquisition strategy for the HNI and affluent customer segment, delivering consistent growth through a combination of channel innovation, strategic targeting, and high-impact team leadership. I managed a team of Relationship Managers tasked with engaging high-value prospects, and drove superior sales performance through data-led territory planning, competitive benchmarking, and tactical sales interventions. A key highlight during my tenure was leading the team to win the prestigious national “Metal Card Contest” in December 2019, which recognized excellence in ultra-premium card sales execution.
• I conceptualized and implemented new-age channel strategies—blending physical outreach, corporate engagement, and affinity programs—that significantly increased card penetration and brand visibility among high-net-worth audiences. In partnership with the corporate marketing team, I co-designed and executed B2B and partnership-led campaigns, targeting business owners, CXOs, and financially savvy professionals to expand Amex’s footprint in the premium and business card space.
• Beyond frontline sales management, I focused on strengthening team capability by deploying structured coaching, goal alignment, and performance recognition frameworks. My leadership style emphasized ownership, agility, and customer-first engagement—resulting in higher activation rates, lower attrition, and improved customer experience scores. By staying attuned to evolving consumer behaviours and competitor moves, I was able to drive sustained card acquisition growth while reinforcing Amex’s premium positioning in a dynamic and competitive marketplace.

Oct 2017 – Feb 2019 · 1 yr 4 mos

• Oversee 100+ SBI branches across two regions, leading 80 Executives, 8 Leaders, and 2 Managers to optimize sales and customer service. I excel in forging strategic alliances, resulting in significant increases in Premium card sales. My monthly business updates provide comprehensive insights into sales performance and market trends. As the primary contact for customer issues, I ensure swift resolutions, maintaining high satisfaction levels and reinforcing our brand's reputation for excellence.

Feb 2015 – Oct 2017 · 2 yrs 8 mos

• Led 40+ branches, elevating monthly card acquisitions from 200 to 1200 within a year. Consistently top 3 ASM at SBI Cards; 2015 Premium Card Contest winner. Handpicked to train new hires nationwide on premium card sourcing for SBI Card.

Apr 2012 – Feb 2015 · 2 yrs 10 mos · Bangalore

• Hit 5 Cr Personal Loan milestone in Bangalore within a year, targeting HNI clients. Closed 1 Cr business in a day with 7 Big ticket cases, winning Power Play contest twice. Led Sales Executives' training on policies, KYC, AML, and TCF.

Jun 2011 – Apr 2012 · 10 mos · Bangalore Area, India

Dec 2008 – Jun 2011 · 2 yrs 6 mos

Jun 2008 – Nov 2008 · 5 mos