Apr 2021 – Oct 2022 · 1 yr 6 mos · Bengaluru, Karnataka, India

• Shaped product strategy and roadmap for a consumer-centric healthcare platform, aligning features with payer, provider, and member needs to drive engagement and adoption.
• Guided go-to-market execution, strengthening partnerships with payers and health systems and helping secure contracts with national healthcare organizations.
• Led data platform modernization initiatives, including the design of cloud-native pipelines and integration frameworks to enable secure interoperability and member data access.
• Mentored leadership team on scaling operations, fundraising strategies, and talent development, supporting the company’s transition from early growth to enterprise-readiness.
• Introduced analytics-driven features (population health insights, cost transparency tools), improving member retention and expanding the platform’s value proposition.

Nov 2019 – Mar 2021 · 1 yr 4 mos · Noida, Uttar Pradesh, India

• Advised on scaling a leading healthcare data platform, helping Innovaccer strengthen its positioning in payer and provider markets while enabling population health and value-based care programs.
• Guided interoperability and FHIR strategy, ensuring compliance with CMS regulations and supporting seamless data exchange across payers, providers, and digital health ecosystems.
• Shaped product roadmap and partnerships, aligning analytics, AI, and cloud capabilities to customer needs and driving enterprise adoption among leading US health systems.
• Supported go-to-market and client engagement efforts, helping expand into new accounts and accelerate pipeline growth through domain-focused solution offerings.
• Contributed to platform innovation by identifying opportunities to embed advanced analytics, care coordination workflows, and consumer engagement features.

Aug 2017 – Oct 2019 · 2 yrs 2 mos · Bangalore

• Directed product strategy and global delivery for Jiva, ZeOmega’s flagship population health and care management platform, used by national payers and IDNs across the US.
• Led enterprise-scale implementations of Jiva’s utilization management, care coordination, and quality reporting solutions, improving client compliance with regulatory requirements and enabling better care outcomes.
• Scaled engineering and delivery teams across India and the US, building a high-performance organization that delivered multi-million-dollar transformation programs with consistency and quality.
• Enhanced Jiva’s competitive positioning by driving innovation in FHIR/HL7 interoperability, mobile engagement, and analytics, resulting in stronger adoption and client retention.
• Partnered with sales and client executives to expand ZeOmega’s footprint, securing new payer accounts and driving double-digit revenue growth during tenure.

Aug 2015 – Jul 2017 · 1 yr 11 mos · Greater Bengaluru Area

• As a Director client solution managed multiple delivery accounts including "Aetna" (emids biggest- 170 BA's & QAs) for end to end product delivery, governance and account growth.
• Led cross functional geographically distributed teams/contractors to implement complex technology software/digital strategy programs.
• Responsible for managing KPI as Customer Business Impact, Project Margin/Account Margin, CSAT/NPS, Account growth and Revenue Targets, Resource Utilization and Attrition.

Jun 2012 – Aug 2015 · 3 yrs 2 mos · Bengaluru Area, India

• Worked as a Product Manager/Solution Scientist for Samsung Enterprise Healthcare R&D. Lead a team of 60 people in Digital Health for Samsung’s B2B & B2C product lines
• B2B: Role & Responsibilities involves solution conceptualization/User Interactions/experience designing(UX) & end to end Program integration with Global Stake Holders.
• Product lead for various new samsung product launches and initiatives like Samsung S-Health,First Samsung Gear, Mayo clinic-Preventice cardiac solution, samsung mobile EMR.
• B2C: Product Road Map,Ecosystem definition, UX definition (Visual & Interaction) Competitor Analysis for Samsung B2C health Applications.

Sep 2011 – Jun 2012 · 9 mos · Bangalore

• Lead a medium sized Healthcare Interoperability team a mainly focused on standard based interoperability, primarily HL7.
• Solution Architecture and delivery of on premise and cloud based enterprise level integration solutions.
• Extensive cross-geographical, cross vendor collaboration experience. Have worked in the integration space across the products, geographies and companies

Aug 2007 – Sep 2011 · 4 yrs 1 mo

• Drive cloud implementation of Meaningful use and next generation Healthcare products at GE Healthcare. Lead User Experience efforts for GE Healthcare's ambulatory physician office software including both design and research activities.
• Created framework for ongoing customer collaboration model still used within business.
• Leading releases of a Revenue Cycle and Electronic Medical Record (EMR) product (a flagship clinical product) across 7 US and India sites. The teams comprising development, testing, automation, performance, database, business\clinical analysis, UI/UX, technical writers, etc., represents almost the complete engineering workforce on the product, spanning New Product Development and maintenance releases.
• Working with core functional teams (e.g. marketing, regulatory, sourcing, services, manufacturing) to deliver the releases. Facilitating release/sprint planning, and retrospectives that result in improving velocity and productivity.

Jul 2006 – Aug 2007 · 1 yr 1 mo