Ayushi Thakur

Operations Associate

Delhi, India5 yrs 7 mos experience

Key Highlights

  • Over 7 years in guest experience and operations.
  • Expert in scalable processes and seamless onboarding.
  • Proven track record in driving business growth.
Stackforce AI infers this person is a Guest Experience and Operations Specialist in the Hospitality industry.

Contact

LinkedIn

Skills

Other Skills

Operations ManagementAS400Power BIPeopleSoftsalesforce

About

I am a Guest experience and operations professional with over 7 years of experience across hospitality and corporate environments. I specialize in delivering exceptional customer experiences while driving business growth through expansion, onboarding, and collections operations. Currently, I contribute to expansion and growth initiatives, focusing on scalable processes, seamless onboarding, and effective collections to support business objectives.

Experience

5 yrs 7 mos
Total Experience
1 yr 6 mos
Average Tenure
1 yr 1 mo
Current Experience

Dlf hospitality

Assistant Manager

Mar 2026 – Present · 3 mos

  • DLF hospitality [ super luxury ]

Blinkit commerce pvt ltd

Assistant Manager

May 2025 – Present · 1 yr 1 mo · India

  • Ensuring seamless launch of Blinkit's services across multiple cities with all the on-boardings.

Genpact india private limited delhi

Operations AM

May 2023 – May 2025 · 2 yrs · India · On-site

  • Involved in managing post sales, portfolio of accounts on the past due invoices, optimizing cash flow. Analyzing disputes in ERP along with the reconcile considering customer experience.

Google

Senior Business Analyst

May 2021 – May 2023 · 2 yrs · India · Hybrid

  • Specialized into handling customer services in handling disputes and making customer experience better

Itc hotels limited

Guest Relations Executive

Aug 2019 – Feb 2020 · 6 mos · India · On-site

  • Responsible to handle Guest complain, worked on SOPs/ process to remain aligned with the organisation's goals.

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