Bhavna Tanwar

Operations Associate

Delhi, India9 yrs 1 mo experience

Most Likely To SwitchAI Enabled

Key Highlights

Expert in driving growth in EdTech sector.
Proven track record in project management and user experience.
Strong analytical skills with a focus on data-driven decisions.

Stackforce AI infers this person is a Product Manager specializing in EdTech with a focus on user experience and project management.

Contact

Skills

Core Skills

Project ManagementAccount ManagementStrategic ThinkingContent Management

Other Skills

Business DevelopmentAnalytical SkillsCommunication SkillsCreative Problem SolvingBudgetingTimelinesCustomer ExperienceContent MarketingCustomer SatisfactionCustomer EngagementNegotiationTeam LeadershipProblem SolvingCommunicationOnboarding

About

I’ve spent the last few years driving growth and learner experience in EdTech, focusing on execution and outcomes. Over time, I realized the real impact lies in defining the right problems—not just solving them well. Currently, I’m upskilling through the Product Management with Applied AI Program by iHUB DivyaSampark, IIT Roorkee, to deepen my understanding of user behavior, product strategy, and data-driven decision-making. Focused on building scalable, user-centric solutions with stronger product thinking.

Experience

9 yrs 1 mo

Total Experience

3 yrs

Average Tenure

5 yrs 10 mos

Current Experience

Unacademy

4 roles

Category Manager

Apr 2025 – Present · 1 yr 2 mos

Project Manager

Dec 2024 – Present · 1 yr 6 mos

● End-to-end management of the Interview Guidance Program including vendor
onboarding, learners registrations, internal promotions.
● Collaborated with cross-functional teams to optimize processes and enhance
program efficiency.
● Successfully reduced operational costs by 50 % while maintaining program quality.
● Increased client satisfaction by ensuring timely deliveries, smooth execution, and
post-program feedback.

Account ManagementBusiness DevelopmentProject ManagementAnalytical SkillsCommunication Skills

Category Lead

Promoted

Dec 2020 – Feb 2025 · 4 yrs 2 mos

● Managing the P&L of the Unacademy UPSC category.
● Implementing GTM strategies that increased revenue and product adoption.
● Negotiating key vendor contracts and improved customer experience, boosting
NPS by 20%.
● Collaborating with internal teams to optimize processes, reducing response time by
20%.
● Key Achievements:
○ Increased category ratings from 4.1 to 4.6 in 2022.
○ Managed 5,000+ enrollments and 1,500+ sales for the QEP program.

Creative Problem SolvingBudgetingTimelinesCustomer ExperienceContent MarketingCustomer Satisfaction+15

Academic Head

Jun 2020 – Dec 2020 · 6 mos

● Developed and standardized content for competitive exams, enhancing the learner
experience.
● Managed relationships with content vendors and implemented strategies to improve
operational efficiency.

Creative Problem SolvingBudgetingTimelinesContent MarketingProject ManagementContent Management+6

Vajiram & ravi - india

Content Specialist

Jul 2017 – Jun 2020 · 2 yrs 11 mos · New Delhi Area, India

● Developed and reviewed UPSC CSE content, including authoring the Geography
Yellow Books.
● Coordinated with cross-functional teams to develop and enhance academic
programs, improving student engagement.
● Mentored students and provided consultation to aspirants for exam preparation.

Creative Problem SolvingTimelinesProject ManagementContent ManagementCommunication