Brett Banner

CEO

Orange County, California, United States23 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Over 20 years in SaaS and customer success leadership.
Expert in driving marketing and product strategies.
Passionate about connecting technology and commerce.

Stackforce AI infers this person is a SaaS expert with a strong focus on customer success and omnichannel strategies.

Contact

Skills

Core Skills

StrategyCustomer SuccessLeadershipSalesConsultingAccount ManagementChannel ManagementMarketing

Other Skills

Product ManagementCommunity InitiativesOmnichannel StrategyBusiness OutcomesGlobal StrategySales ManagementFundraisingERP SolutionsSales DevelopmentCRMB2BManagementSolution SellingSales ProcessTraining

About

As the Senior Vice President of Strategy at Wayvia, I drive the company’s marketing, product, and community initiatives, helping omnichannel brands innovate in connected commerce. Backed by over two decades of data and innovation, Wayvia is powering the intelligent path to revenue—purpose-built for the complexity of omnicommerce. With 20+ years in SaaS, I’ve built and led best-in-class global Customer Success organizations, shaping strategies that turn customers into long-term, high-value partners. My leadership and marketing philosophy is rooted in customer success, data-driven insights, and strategic execution—ensuring brands don’t just adopt technology, but fully leverage it to achieve measurable business outcomes. Today, I’m on a mission to connect people, ideas, and thought leadership—helping shape how technology, data, and intelligence continue to transform brand commerce. If you’re passionate about the future of digital and agentic commerce, let’s connect.

Experience

23 yrs 11 mos

Total Experience

4 yrs 9 mos

Average Tenure

6 yrs 9 mos

Current Experience

Wayvia

2 roles

Senior Vice President of Strategy

Promoted

Nov 2023 – Present · 2 yrs 6 mos · Hybrid

Wayvia, formerly PriceSpider, is the global leader in omnicommerce data and brand enablement. By connecting shopper and retail intelligence across every channel, brands gain deeper insight into consumer behavior and unlock new opportunities to improve the path to purchase, whether through offsite media, onsite experiences, or agentic commerce. Backed by the world’s largest network of retailer and media partnerships, Wayvia offers brands the retail intelligence to power analytics, optimize shopping journeys and enable AI solutions.

MarketingProduct ManagementCommunity InitiativesOmnichannel StrategyStrategyCustomer Success

Vice President of Global Customer Success

Jul 2019 – Oct 2023 · 4 yrs 3 mos · Hybrid

Led our global Customer Success organization focused on selling and delivering business outcomes for the world's leading global brands.

Customer SuccessBusiness OutcomesGlobal StrategyLeadership

Verizon connect

Director, Customer Success

Dec 2015 – Jul 2019 · 3 yrs 7 mos · Aliso Viejo

A $1B SAAS division of Verizon that offers a full suite of mobile technology platforms and solutions for the fleet management industry where Mobile Resource Management, autonomous cars, IoT and Smart Cities are converging.
Led North American inside sales, customer success and channel teams focused on the end-to-end customer life-cycle including net new sales, on-boarding, driving adoption, expansion selling and renewal management.

Customer SuccessSales ManagementChannel ManagementSales

Winspire

Director, Customer Success & Partner Programs

Jan 2013 – Jul 2015 · 2 yrs 6 mos · Irvine, CA

A social enterprise that provides web-based services and travel packages for nonprofit fundraising events in North America.
Led North American customer success and channel teams that offered consulting and web-based services to help over twenty-eight thousand fundraising events generate more than $36M in net profits.

Customer SuccessConsultingFundraising

Sage

Director, Account & Channel Management

Dec 2006 – Jan 2013 · 6 yrs 1 mo · Irvine, CA

A $2 billion supplier of business software and services to over 6 million customers worldwide.
Director, Account & Channel Management (July 2009-January 2013)
Led installed base account management, channel and leadership teams responsible for expansion, cross-sell and retention across multiple ERP solutions in North America, Latin America and the Caribbean.
Manager, Account Management (December 2006-July 2009)
Led internal and channel account management teams responsible for up to $60M in annual revenue across multiple ERP solutions in the for-profit and non-profit sectors.

Account ManagementChannel ManagementERP Solutions

Rsm

Sales & Operations Manager

Jan 2001 – Jan 2006 · 5 yrs · Costa Mesa, CA

A subsidiary of H&R Block offering mergers, acquisitions, divestitures, and corporate finance advisory services. Formerly McGladrey Capital Markets LLC and RSM EquiCo Capital Markets.
Sales & Operations Manager (2004-2006)
Led sales and operations staff responsible for new business development activities targeting business owners of privately held middle-market companies.
Marketing & Sales Analyst (2002-2004)
Developed and produced sales and marketing materials to support the sales organization.
Marketing Assistant (2001-2002)
Managed demand generation, sales training programs, CRM development, research, analytics and incentive programs.

Sales DevelopmentMarketingCRMSales