Apr 2022 – Jun 2023 · 1 yr 2 mos

Oct 2021 – Apr 2022 · 6 mos

Nov 2020 – Oct 2021 · 11 mos

• Instruction and Technical Producer for virtual events, supporting stakeholders on virtual learning platforms, delivering instruction and training led content. Essential tasks include supporting facilitators, learners, participants, and technology in a virtual environment.
• Platforms supported encompass: Webex (Meeting Center/Training Center/Events), Adobe Connect, Zoom, and Microsoft Teams.

Jun 2019 – Jul 2020 · 1 yr 1 mo · Washington D.C. Metro Area

• Project Management, supported full-service brand initiatives for Global Heads, Virtual Instructor Led Training for General Manager activations, coordinated global brand rollouts, managed internal and external communications for Global Brand Hospitality Department, spearheaded Human Center Design pilots for North, Central, and South American regions, brand personality support for executive leaders on property, purchasing and procurement, administrative support for Customer Experience & Innovation Category.

Mar 2019 – Feb 2020 · 11 mos · Wexford, Pennsylvania

• Life Insurance Account Manager. We provided benefit services to unions in PA, coordinated consultation appointments with clients. Focused on retention and servicing existing contracts.

Oct 2017 – Mar 2019 · 1 yr 5 mos · Fort Collins Colorado

• Front of House trainer for Sage Hospitality. Opening team trainer. Established successful marketing strategy for Front of House operations. Drove culture and customer service standards. Successfully opened Sage Hospitality's first branded Emporium Kitchen and Wine Market, American Brasserie, at The Elizabeth Hotel - Autograph Collection. Emporium's brand is an electric brand that drives innovative food and beverage experiences for local communities. This brand was a pioneer of its time driving food and beverage standards in Fort Collins, CO.

Dec 2016 – Nov 2017 · 11 mos

• Assisted Regional Marketing Coach onboard and train new Local Store Marketer, assisted with conference calls, rollout enterprise marketing programs, provided sales training to Front of House staff, created promotional sales products, tracked ROI for Fort Collins Texas Roadhouse, managed a grassroots marketing approach, brand ambassador at community events, program development, built local partnerships within the community.

Mar 2016 – Feb 2017 · 11 mos

• Brand ambassador, personal relations, developed and managed marketing programs, engaged in creative market strategy with Managing Partner, managed ROI, managed partnerships with local nonprofits, managed existing partnership with Colorado State University, owned from start to finish all local catering events.

Jun 2007 – Mar 2016 · 8 yrs 9 mos

• Training, translating, managing Front of House operations, meeting key operating metrics, scheduling, partnering with Local Store Marketer, managing major business objectives, training corporate Front of House (FOH) & Back of House (BOH) standards.