Aug 2018 – Nov 2025 · 7 yrs 3 mos · Bangalore · On-site

Nov 2014 – Jul 2018 · 3 yrs 8 mos · India

• Officiating the role of Head of the OD Centre of Excellence and focusing on special talent related & future critical projects such as leadership development, mapping high performers / high potentials, designing a development path for future career progression, leading key HR automation projects and manage change effectively; designing employee engagement surveys & resulting initiatives and support overall HR capability development.
• Responsible for Budgeting, Branding, Communication and creating Learning Manuals for all the above initiatives as part of the Center of Excellence; most of the initiatives have a long term impact with tracking & monitoring as part of the business score card.
• Interacting with different manpower consultants; appraising them on the requirements and evaluating their performance on a regular basis based on the quality of profile and Turn Around Time (TAT). Sourcing candidates for diverse verticals at all levels through walk-in drives, job portals, manpower consultants and employee referrals.
• Talent Management and OD:
• o Succession Planning
• o Development Center
• o IDP facilitation
• o Conducting workshops for all managers
• o Performance Management Process covering 3500 management employees
• o Performance Coaching
• Employee Engagement:
• o Impact planning sessions for leaders and managers across all 19 divisions along with the Division HR
• o Sustaining & improving the retention among new joinees (less than 18 months) - Recently Joined Employee Survey (RJES) and FGDs;
• Learning & Development:
• o Planning Training Need Identification based on Behavioural Competencies
• o Providing inputs to the E-Learning team to create / procure content based on TNI
• o Delivering ILT modules to build Managerial Capabilities
• o Developing the capabilities of the HR Team to drive OD interventions such as Inducting new joinees, streamlining on-boarding processes, conducting open houses with the Senior Leadership

Apr 2014 – Oct 2014 · 6 mos

• Joined the organization as Head of Talent Engagement, Development and OD for Tamilnadu and Kerala Circles and later got elevated to take a National Role in L&D; as part of the corporate team, handled all the training strategies leading to build organizational capabilities, identified & negotiated with vendors and handled content development.
• Managed designing of content, created & delivered the programs using the TTT model to all the circle trainers based on TNI; ensured TNI , TNA and training effectiveness processes based on People Competencies Framework and measured post training effectiveness and ROI
• Handled setting & monitoring KPIs for all the Circle Trainers; drawn long term training strategy for the organization to develop 1700+ employees and emphasized on Train the Trainer concept.
• Set and monitor KPIs for the Circle Trainers PAN India
• Create content based on the TNI
• Work closely with the Talent Management team to drive OD interventions
• Identify training vendors to execute programs at PAN India level
• Provide inputs to circle HR heads to drive learning and development based on circle specific needs
• Manage the in-house LMS (i-Discover) of MTS for PAN India

Jan 2010 – Mar 2014 · 4 yrs 2 mos

• Training
•  Manage end-to-end Training Needs of Tamilnadu and Kerala Circle which has 350+ employees currently.
•  Identify Training Needs based on MTS Competency Framework and plan the training calendar for the entire circle
•  Support all Function Heads to create IDPs for their respective teams
•  Provide inputs to all HODs w.r.t. Competency based program directory
•  Create / Identify content based on the TNI
•  Identify training vendors for developing and conducting learning interventions
•  Manage the in-house LMS (i-Discover) of MTS for the Circle i.e. e-Learning utilization
• OD
•  DNI of all HIPOs within the circle
•  Collation of data using the HIPO Functional Development Tracker
•  Breaking down of all the DNI elements into Training and Coaching elements
•  Identifying Mentors for all HIPOs
•  Program Coordinator for Pan-India Mentorship Program
• Engagement
•  Create Yearly / Monthly Engagement calendar for the 350+ employees
•  Liaison with vendors for procuring materials related to all engagement activities
•  Conduct monthly floor activities and games at all 11 location offices in TN & KL
•  Prepare and send mailers for all activities happening at Circle level
• Additional Responsibilities
•  Editor and creator of the circle newsletter “TN ECHO”
•  Editor of the internal newsletter “Flame” and Intranet Home Page
•  Conduct and collate data for all the R&R Ceremonies
•  SPOC for all PMS related queries at Circle level
•  SPOC for all Gallup and Hewitt Surveys conducted at Circle Level
•  Part of the Corporate team to conduct PAN India TNI

Jun 2006 – Jan 2010 · 3 yrs 7 mos · India

• As Head – Learning Solutions Group, managed the capability development of the Learning & Consulting group comprising of Business Managers, fulltime or Associate Trainers and Instructional Designers; owing to execution excellence got 75% of the Business through repeat / referrals.
• Specialized in Performance consulting by way of providing solutions to clients on Change Management, Culture Integration, Outbound Training, Sales interventions, Leadership Development programs.
• Enabled Employability Skill Development programs for college students; launched College to Corporate Training programs, using Blended Learning Methods, for students in Engineering and MBA streams
• Launched operations in Bangalore; designed & delivered Leadership Development programs across IT, ITES, Manufacturing and Distribution verticals. Acquired large scale clients across the country that included:
• o A leading Cinema Theatre group – Visioning workshop and integrating departmental goals to provide the best movie experience for their customers
• o A large-scale French Manufacturing company - Culture Integration Initiative
• o A SUV Manufacturer - improved their Customer Satisfaction Index

Dec 2004 – May 2006 · 1 yr 5 mos · South Zone - India

• As Certified Master Trainer, have undergone rigorous certification process for close to 90 days at the Reliance Petroleum Headquarters in Navi Mumbai as a Master Trainer; worked in Tamilnadu and Kerala
• Provided training on soft skills “Train the Trainer” for the Retail Outlet Managers on platform skills who would in turn train the outlet staff on softer issues such as Customer service etc. on an ongoing basis.
• Successfully commissioned 36 retail outlets independently (2 in West region and 34 in South)
• Training Certification - Functional
• o Senior Trainers, RO Managers, and Master Trainers (TTT) on Products and Process
• o RO Staff (DSMs, SS, Accounts manager and Operators) by conducting ILT and OJT
• o Retraining of Field Trainers (IT)

Oct 2003 – Dec 2004 · 1 yr 2 mos · Chennai Area, India

• Collet Inc - a Training and Consulting firm started by my ex-colleague and me. We were in the space of learning and development handling training interventions for our clients PAN India. Rolled out long-term interventions for Hyundai, Ford, Kone Elevators, CTS, TVS Electronics, LG, Hindustan Latex, Toyota, Parryware etc

Oct 2002 – Sep 2003 · 11 mos · Chennai Area, India

• I was responsible for acquiring clients from the IT & ITES vertical for the training and consulting business vertical of NIS Sparta.

Jul 2001 – Oct 2002 · 1 yr 3 mos · Chennai Area, India

• GO is primarily a recruitment company and when I had joined them they went into the Corporate training business. I had acquired a few clients such as Savera Hotel, Standard Chartered and Citibank in this vertical and went on to create content to train their employees. I was part of the website creation team and the e-Learning content creation team

Jul 2000 – Jun 2001 · 11 mos · Chennai Area, India

• Worked at NIS Sparta as a retainer conducting training programs for NIIT students across Chennai

Aug 1998 – Jul 2000 · 1 yr 11 mos · Chennai

• Dishnet DSL, an ISP and a part of the Sterling Group of companies, headquartered in Chennai. I had a dealership of this ISP wherein we were selling both the Dial-up network and the Broadband in the chennai market. The partnership form was called as Cyber Bank and was running profitably with a team size of 8 members. It closed down its business due to change in business policy of the Principal company, Dishnet

Aug 1997 – Aug 1998 · 1 yr · Chennai

• HCL - Office Automation Business division markets and sells Toshiba photocopiers in India.