Divya Kotiyan — CEO

A competent professional with portfolio of success through Client Relationship devising & executing business strategies to manage P&L and achieve profitability across Digital Payments, E-Commerce, Loyalty Marketing, Supply Chain, Modern trade and Business Process Services. Solutions Driven & Client Centric Professional; deft in providing the earliest possible notification of potential service disruption or degradation and recommending procedures to minimize the impact to customer develop business rationale and benefits of any proposed changes. Insightful understanding of client’ business objectives and the capability to identify and articulate how our solution supports achievement of the customers’ strategic business goals. Established trusted advisor relationship with clients, built partnerships, drove adoption of products/ solutions, and ensured clients realize value from their investment. Networked within accounts in order to achieve successful execution of the customer's strategy and roadmap Delivered exceptional client experience with proactive communication, orchestrating right internal resources, and using the customer engagement model to align, track & evolve customer business goals Experienced in handling client service operations for rendering & achieving quality services Proficient in leading dedicated teams for running successful business operations and experience of developing procedures and service standards for business excellence To know more about me write to me on divyakotiyan1@gmail.com

Stackforce AI infers this person is a Fintech and E-Commerce expert with a strong focus on client relationship management.

Location: Mumbai, Maharashtra, India

Experience: 12 yrs