Esha Mishra

Digital Marketing Specialist

Bengaluru, Karnataka, India9 yrs 8 mos experience

Key Highlights

  • Over a decade of experience in sales and customer success.
  • Expertise in driving technology adoption and customer engagement.
  • Proven track record in managing key accounts and business development.
Stackforce AI infers this person is a Sales and Customer Success professional in the IT and Consumer Products sectors.

Contact

Skills

Core Skills

Sales DevelopmentIt SalesCustomer SuccessAccount ManagementKey Account ManagementSalesSales ManagementClient RelationsCommunicationPeople Management

Other Skills

Sales PlanningCustomer EngagementCustomer SupportCustomer SatisfactionBusiness-to-Business (B2B)PresentationsSales Target ManagementUpsellingDirect SalesP&L ManagementClient CommunicationLead GenerationBudgetingStudent EngagementFacilitation

About

As a Specialist at Apple since August 2025, I contribute to sales planning, sales development, and IT sales. With a background in customer success and account management, I support the company’s efforts in delivering exceptional customer experiences and driving technology adoption. With over a decade of professional experience, I have developed competencies in sales planning, IT sales, and customer relations. My journey reflects a consistent focus on fostering business growth and client success across diverse industries, including IT and consumer products.

Experience

9 yrs 8 mos
Total Experience
1 yr 5 mos
Average Tenure
10 mos
Current Experience

Apple

Specialist

Aug 2025Present · 10 mos · Bengaluru, Karnataka, India · On-site

Sales PlanningSales DevelopmentIT SalesCustomer EngagementCustomer Success

Dealberg

Customer Success Manager

Jun 2025Jul 2025 · 1 mo · Bengaluru, Karnataka, India · On-site

Customer SupportCustomer SatisfactionBusiness-to-Business (B2B)Customer SuccessAccount Management

Swara baby products private limited

Key Account Manager

Aug 2023Feb 2025 · 1 yr 6 mos · Indore, Madhya Pradesh, India · On-site

PresentationsSalesKey Account ManagementCustomer EngagementSales Target Management

Savex technologies pvt. ltd

Associate Business Manager

Mar 2023Aug 2023 · 5 mos · Mumbai, Maharashtra, India

PresentationsIT SalesCustomer EngagementSales Target ManagementUpsellingSales Management

Kimirica hunter international

Manager Customer Relations

Apr 2022Mar 2023 · 11 mos · Indore, Madhya Pradesh, India · On-site

SalesDirect SalesKey Account ManagementCustomer EngagementSales Target ManagementCustomer Success+1

Redington india ltd

Marketing Coordinator

Apr 2017Apr 2022 · 5 yrs · Greater Indore Area

IT SalesKey Account ManagementCustomer EngagementSales Target ManagementSales DevelopmentSales Management

Tirupati enterprises

Account Manager

Aug 2016Mar 2017 · 7 mos · Greater Indore Area

P&L ManagementClient CommunicationPeople ManagementLead GenerationBudgetingAccount Management+1

First jobzz

Academic Coordinator

Mar 2016Aug 2016 · 5 mos · Greater Indore Area

  • classroom management
  • planning, preparing lessons to a range of classes and age groups
  • preparing and setting tests and exercises
  • Counseling students for Admission using phone calls, emails and SMSes and any other valid means of communication
  • marking and providing appropriate feedback on oral and written work
  • Ensure that all processes surrounding admissions are working smoothly-Ensuring that the leads are being maintained and followed up on correctly, by the Counseling Team
  • Suggesting platforms/channels for Marketing-Make sure that the students (post admission) database is being managed perfectly and is being maintained-Handling Issues of Enrolled Students
  • Make sure that the students (post admission) database is being managed perfectly and is being maintained up-to-date-Identifying various competitions for the institute and facilitating student participation from Management
  • Using a futuristic vision and contributing wholeheartedly to the growth of the institute-Ensure that the students (pre-admission) are being followed up with at the right time in the right manner
  • Ensure that the students (pre-admission) are being followed up with at the right time in the right manner
PresentationsCommunicationPeople ManagementLead GenerationStudent Engagement

Education

IPS Academy

Master of Business Administration (M.B.A.)

Jan 2013Jan 2015

M.K. H.S. Gujarati Girls Commerce College, Indore

Bachelor of Business Administration (B.B.A.)

Jan 2010Jan 2013

Guru Harkrishan Public School

Higher Secondary — Commerce

Jan 2009Jan 2010

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