May 2009 – Mar 2018 · 8 yrs 10 mos · New Delhi Area, India

• Spearheading complete array of Talent and HR operations of manpower strength - 10000 personnel PAN India. From recruitments / induction to formulation and execution to framing HR Policies and code of conducts to SOP for departments & supplier management & SPOC (supplier code of conduct) document resulting in complete bilateral adherence to contractual obligations
• Administered a monthly throughput for reputed MNCs and Indian firms in overall HR support and compliances PAN India ; generated company’s annual revenue portfolio of INR 2.0 Crores in outsourcing business.
• Led a team of 25 members engaged in managing outsourcing manpwer hub for various sector customers with overall 20 k manpower. Reputed Clientage managed – Leighton Contractors India ; Misumi India Pvt ltd; M J Logistics; Holisol Logistics; Maccaferri India; Eureka Forbes; Delhi Duty Free; UNDP; Future Groups; Sesame India, Texcraft etc.
• Played a key role in Go-Live of Warehouse operation related to manpower mapping and Admin operations
• Preparing training calendar and capability matrix to train the departments on various areas
• Drove compliance/ audit /HSE & HR operational process management & reviewed SOP, SLA KPI with clients & channel partner. Developed & Implemented Induction Manuals, Employee Handbook, and Factory Policies etc.
• Initiating the quarterly and year end performance appraisals & talent acquisition across the zone.
• Focused on profitability by optimizing cost, manpower saving, resource optimization, productivity mapping, and so on. Governed ownership of outsourced payroll and over all Employee Life Cycle of all clients.
• Controlling complete gamut IR activities of corporates / warehouses comprising Recruitment, Compensation & Benefits, Policy Making, Assessment Centre, Performance Appraisals, Employee Engagement, Career Progression, Change Management, Talent Acquisition, Training Need Analysis, Competency Mapping, Benchmarking Surveys etc.

May 2008 – Apr 2009 · 11 mos · New Delhi Area, India

• For SANLAM - SMC group - Build capacity, skills, and experiences to support global MIS model delivering consistent product, service, and client experience while achieving greater efficiency.
• To Design, deploy and measure, effective talent acquisition, engagement, management, development and retention practices for the Organization.
• Selection of personnel in various levels, salary negotiation, resource/ mass hiring through search
• groups; campus recruitments. Recruited around 5k personnel in SMC Global. Periodical vendor
• selection & performance evaluation
• Handled all legal & regulatory requirements, Industrial & public relations etc.
• Developed and implemented Induction Manuals, variable payouts policies etc.
• Did Training and development at all levels in the hierarchy and branches with goal sheet / KRA / OKRs setting in the organisation.
• Defining & implementing new HR Strategies as per business plan, talent, growth and opportunities
• Organizing Induction & soft skills training sessions, Employee engagement & relations/ IR. Statutes / legal proceedings & Disciplinary Actions etc
• Accredited for coordinating the infrastructure and facilities

Jun 2006 – May 2008 · 1 yr 11 mos

• Recruited & Managed 12000 employee PAN India at different levels with 84 Reportees in HR hierarchy. Total Branches – 650 with 389 location countrywide.
• Supported strategic resource planning initiatives by working with top management, project managers to plan and execute hiring and other processes and programs including track record of effectively coaching, developing, and mentoring high performing metrics driven teams for different entities and departments.
• As a Steering Committee member of the SAP team. Lead a team of HR professionals and IT to achieve aggressive targets of formulating HR policies, procedures, recruitment, stringent selection process and induction on HR intranet & SAP. Managing all legal and statutory compliance of various entities thereby mapping and re-engineering various Business processes / systems to the specific requirement of the organization.
• Designed grievance management process, project closure appraisal process .Employees counselling and effective communication, motivation thereby bringing sense of transparency and fairness in the organisation. Building an achievement oriented culture through effective Rewards & Recognition policies Ensuring Consistency in all policies.

Oct 2004 – Jun 2006 · 1 yr 8 mos · Gurgaon, India

• Centralization of Talent acquisition and Payroll of the organisation having 15000 employees under one platform.
• Develop and execute recruiting plans to meet the hiring requirements with the ideal fit.
• Periodical analysis of the various sub-processes as per the metrics laid down to track any abnormal trends and provide constructive feedback for implementation of HR audit strategy to control.
• Managed the Talent Acquisition budgeting process, presentations to the executive leadership teams. Being mentor and coach to the talent acquisition teams, developing hiring manager capabilities to hire and grow.
• Design / Redefine HR & shared services processes for certification under quality standard : ISO 9000: 2000 - with due-diligence. Ensuring HR recruitments /payroll accounting / controls / procedures / reporting and analysis on a periodic basis.

Sep 1994 – Aug 2004 · 9 yrs 11 mos · Karnataka, India

• Lead the quarterly workforce planning exercise, cater to varied business nuances and hiring needs and forecast efficiently. Closely monitored outbound payroll vendor, control procedures and payables bills.
• Monitoring of Centralized MIS on recruitments/ Employee onboarding /KRAs/ incentives with -
• Targets and Analysis reporting to Asia-Pacific. Daily Dashboards & Monthly Trackers on performance
• Administering personnel policies, practices and benefits. Company’s insurance policies with competitive edge.

Sep 1994 – Aug 2004 · 9 yrs 11 mos · Bengaluru, Karnataka, India

• Lead the quarterly workforce planning exercise, cater to varied business nuances and hiring needs and forecast efficiently. Closely monitored outbound payroll vendor, control procedures and payables bills.
• Monitoring of Centralized MIS on recruitments/ Employee onboarding /KRAs/ incentives with Targets and Analysis reporting to Asia-Pacific. Daily Dashboards & Monthly Trackers on performance
• Administering personnel policies, practices and benefits. Company’s insurance policies with competitive edge.